Genpact Customer Service Associate Salaries by 90+ Employees (Updated 2025)

0 - 5 years exp.

₹1.5 Lakh - ₹4.7 Lakhs

Salary of majority employees

12% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 11 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 5 years exp. (49 salaries)	₹1.5 L/yr - ₹4.7 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 1 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.7 L/yr
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Finance & Accounting Customer Service Associate Salary 0 - 3 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹4.3 L/yr
Human Resources Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
Marketing & Communication Customer Service Associate Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.5 L/yr

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Last Updated: 1 Feb 2025

Companies similar to Genpact for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	₹1.5 L/yr - ₹8 L/yr At par
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	₹1.2 L/yr - ₹4.6 L/yr 13% less
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Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 41% more	9 job openings
HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹5 L/yr 15% less
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 14% less
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	₹2 L/yr - ₹4.1 L/yr 14% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹1 L/yr - ₹5 L/yr 14% less	1 job opening
Cognizant Customer Service Associate Salary 0 - 4 years exp. (21 salaries)	₹2 L/yr - ₹4.8 L/yr 11% less
Dell Customer Service Associate Salary 0 - 5 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr At par
Sutherland Global Services Customer Service Associate Salary 0 - 7 years exp. (1.6k salaries)	₹1 L/yr - ₹5.5 L/yr 7% less	1 job opening
NTT Data Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr 14% more
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NTT Data Information Processing Services Customer Service Associate Salary 0 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹5.1 L/yr 17% more
DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	₹2 L/yr - ₹4.5 L/yr 1% more
HCL Group Customer Service Associate Salary 0 - 2 years exp. (6 salaries)	₹1.8 L/yr - ₹3.6 L/yr 25% less
Hewlett Packard Enterprise Customer Service Associate Salary 1 - 5 years exp. (5 salaries)	₹2 L/yr - ₹3.3 L/yr 25% less
GlobalLogic Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹9 L/yr 39% more
Tata Group Customer Service Associate Salary 0 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹5 L/yr 7% more
Concentrix Catalyst Customer Service Associate Salary 1 year exp. (3 salaries)	₹2 L/yr - ₹2.5 L/yr 34% less
UST Customer Service Associate Salary 1 - 8 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr 35% more

Customer Service Associate salary at Genpact ranges between ₹1.5 Lakh to ₹4.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 91 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Service Associate salaries

Last Updated: 1 Feb 2025

Experience	Avg Annual Salary
Fresher (13 salaries)	₹2.2 L/yr - ₹4.2 L/yr
1 year (22 salaries)	₹1.5 L/yr - ₹3.7 L/yr
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2 years (21 salaries)	₹1.7 L/yr - ₹4 L/yr
3 years (13 salaries)	₹2.2 L/yr - ₹4.7 L/yr
4 years (15 salaries)	₹2 L/yr - ₹4.3 L/yr
5 years (7 salaries)	₹2.5 L/yr - ₹4.3 L/yr

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Similar Designation salaries in Genpact

Customer Support Associate Salary

(25 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Service Officer Salary

(5 salaries)

₹3.1 L/yr - ₹5 L/yr

Customer Service Executive Salary

(122 salaries)

₹1.6 L/yr - ₹5.5 L/yr

Customer Service Manager Salary

(5 salaries)

₹3.5 L/yr - ₹13 L/yr

Customer Service Representative Salary

(23 salaries)

₹2.33 L/yr - ₹4.7 L/yr

Customer Care Executive Salary

(103 salaries)

₹1 L/yr - ₹5 L/yr

Senior Associate Salary

(4.6k salaries)

₹1 L/yr - ₹9.5 L/yr

Customer Support Executive Salary

(92 salaries)

₹1.4 L/yr - ₹4.8 L/yr

Process Associate Salary

(28.1k salaries)

₹0.85 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

(21 salaries)

₹2 L/yr - ₹5.15 L/yr

Top skills at Genpact for Customer Service Associate

Customer Service Operations Professional Services Communication Skills Analytical Chemistry Customer Centric Doe Chat Process Presentation Skills Leadership Skills Voice Overs Internet Advertising Teaching English Policies Loan Recovery

Salary related reviews for Genpact

3.6

Rated by 23 employees for salary & benefits

Customer Service Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Jan 2023

3.0

for Salary and Benefits

Likes

Company is good un terms of job security, salary on time and other things.

Job security - Good

+2 more

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

Promotions - Poor

+1 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

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Genpact Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Genpact?

Customer Service Associate salary at Genpact in India ranges between ₹1.5 Lakhs to ₹4.7 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 12% more than the average Customer Service Associate Salary in India. Salary estimates are based on 91 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Service Associate at Genpact India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Genpact is 12% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at Genpact?

Customer Service, Operations, Professional Services, Communication Skills and Analytical Chemistry are some of the popular skills required to work as a Customer Service Associate at Genpact India.

Which similar companies are paying more than Genpact to a Customer Service Associate in India?

Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
GlobalLogic Customer Service Associate Salary - ₹2.2 Lakhs to ₹9.0 Lakhs per year
UST Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
NTT Data Information Processing Services Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Genpact in India?

Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
Dell Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year
Sutherland Global Services Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Genpact in India?

The estimated take-home salary of a Customer Service Associate at Genpact ranges between ₹23,772 per month to ₹25,229 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹4.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Genpact?

According to AmbitionBox, 53% of the Genpact Customer Service Associates reported a notice period of 1 Month, 39% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 66 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Associate Salaries

Genpact Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 91 Genpact latest salaries received from various employees of Genpact.

Genpact Customer Service Associate salaries in India (Updated 2025)

Companies similar to Genpact for Customer Service Associate

Latest annual salaries shared by Genpact Customer Service Associate

Experience wise Genpact Customer Service Associate salaries

Similar Designation salaries in Genpact

Top skills at Genpact for Customer Service Associate

Salary related reviews for Genpact

Customer Service Associate in Kolkata

Process Associate in Gurgaon / Gurugram

Process Associate in Bangalore / Bengaluru

Process Associate in Hyderabad / Secunderabad

Process Associate in Hyderabad / Secunderabad

Genpact Customer Service Associate Salary FAQs

Tell us how to improve this page.

Genpact Customer Service Associate Salaries by Location