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Genpact Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.5 Lakh - ₹4.7 Lakhs
Salary of majority employees
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12% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 11 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 5 years exp. (49 salaries)
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₹1.5 L/yr - ₹4.7 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
1 - 4 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.7 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 3 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.3 L/yr

Human Resources
Customer Service Associate Salary
3 - 4 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Marketing & Communication
Customer Service Associate Salary
4 - 5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.5 L/yr

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Last Updated: 1 Feb 2025

Companies similar to Genpact for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Associate Salary

0 - 7 years exp. (193 salaries)

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₹1.5 L/yr - ₹8 L/yr

arrow icon 3% less
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Wipro Customer Service Associate Salary

0 - 5 years exp. (332 salaries)

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₹1.2 L/yr - ₹4.6 L/yr

arrow icon 13% less
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Accenture Customer Service Associate Salary

0 - 8 years exp. (1.6k salaries)

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₹0.9 L/yr - ₹7.8 L/yr

arrow icon 41% more
13 job openings
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HCLTech Customer Service Associate Salary

0 - 3 years exp. (46 salaries)

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 20% less
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IBM Customer Service Associate Salary

1 - 4 years exp. (6 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 14% less
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Capgemini Customer Service Associate Salary

0 - 4 years exp. (18 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 14% less
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₹1 L/yr - ₹5 L/yr

arrow icon 14% less
1 job opening
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Cognizant Customer Service Associate Salary

0 - 4 years exp. (22 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 6% less
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Dell Customer Service Associate Salary

0 - 5 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

At par
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₹1 L/yr - ₹5.5 L/yr

arrow icon 7% less
2 job openings
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FIS Customer Service Associate Salary

0 - 5 years exp. (209 salaries)

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₹2.4 L/yr - ₹5.3 L/yr

arrow icon 13% more
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NTT Data Customer Service Associate Salary

1 - 7 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 14% more
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₹2.8 L/yr - ₹5.1 L/yr

arrow icon 17% more
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₹2 L/yr - ₹4.5 L/yr

arrow icon 1% more
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₹2 L/yr - ₹3.7 L/yr

arrow icon 12% less
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HCL Group Customer Service Associate Salary

0 - 2 years exp. (6 salaries)

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₹1.8 L/yr - ₹3.6 L/yr

arrow icon 25% less
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₹2 L/yr - ₹3.3 L/yr

arrow icon 25% less
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₹2.2 L/yr - ₹9 L/yr

arrow icon 39% more
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Tata Group Customer Service Associate Salary

0 - 7 years exp. (4 salaries)

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₹2.8 L/yr - ₹5 L/yr

arrow icon 7% more
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₹2 L/yr - ₹2.5 L/yr

arrow icon 34% less
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Customer Service Associate salary at Genpact ranges between ₹1.5 Lakh to ₹4.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 91 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Associate

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Experience wise Genpact Customer Service Associate salaries

Last Updated: 1 Feb 2025

Experience Avg Annual Salary
Fresher  (13 salaries)

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₹2.2 L/yr - ₹4.2 L/yr
1 year  (22 salaries)

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₹1.5 L/yr - ₹3.7 L/yr
2 years  (21 salaries)

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₹1.7 L/yr - ₹4 L/yr
3 years  (13 salaries)

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₹2.2 L/yr - ₹4.7 L/yr
4 years  (15 salaries)

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₹2 L/yr - ₹4.3 L/yr
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Similar Designation salaries in Genpact

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₹2 L/yr - ₹3.5 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹1.6 L/yr - ₹5.5 L/yr
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₹3.5 L/yr - ₹13 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
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₹1 L/yr - ₹5 L/yr
Senior Associate Salary
(4.6k salaries)
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₹1 L/yr - ₹9.5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
Process Associate Salary
(27.9k salaries)
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₹0.85 L/yr - ₹6.5 L/yr
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₹2 L/yr - ₹5.15 L/yr

Top skills at Genpact for Customer Service Associate

Customer Service Operations Professional Services Communication Skills Analytical Chemistry Customer Centric Doe Chat Process Presentation Skills Leadership Skills Voice Overs Internet Advertising Teaching English Policies Loan Recovery
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Salary related reviews for Genpact

3.6

Rated by 23 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 Jan 2023

3.0
 for  Salary and Benefits

Likes

Company is good un terms of job security, salary on time and other things.

read more
  • Job security - Good
  • +2 more

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

read more
  • Promotions - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

  • Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

read more
  • Salary - Bad
  • +3 more
see more salary related reviews

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Genpact Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Genpact?
Customer Service Associate salary at Genpact in India ranges between ₹1.5 Lakhs to ₹4.7 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 12% more than the average Customer Service Associate Salary in India. Salary estimates are based on 91 latest salaries received from various employees of Genpact India.
How does the salary of a Customer Service Associate at Genpact India compare with the average salary range for this job?
The average salary of a Customer Service Associate at Genpact is 12% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Genpact?
Customer Service, Operations, Professional Services, Communication Skills and Analytical Chemistry are some of the popular skills required to work as a Customer Service Associate at Genpact India.
Which similar companies are paying more than Genpact to a Customer Service Associate in India?
  • Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
  • GlobalLogic Customer Service Associate Salary - ₹2.2 Lakhs to ₹9.0 Lakhs per year
  • UST Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
  • NTT DATA, Inc. Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
  • NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to Genpact in India?
  • FIS Customer Service Associate Salary - ₹2.4 Lakhs to ₹5.3 Lakhs per year
  • Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
  • DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • Dell Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Genpact in India?
The estimated take-home salary of a Customer Service Associate at Genpact ranges between ₹23,772 per month to ₹25,229 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹4.7 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Genpact?
According to AmbitionBox, 53% of the Genpact Customer Service Associates reported a notice period of 1 Month, 39% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 66 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹4.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 91 Genpact latest salaries received from various employees of Genpact.