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Genpact Customer Service Associate salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
0 - 7 years exp.
₹1.5 Lakh - ₹4.3 Lakhs
Salary of majority employees
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12% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 7 years of experience

Interested in this particular role? 8 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 7 years exp. (40 salaries)
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₹1.5 L/yr - ₹4.3 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3 L/yr

Administration & Facilities
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.8 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
4 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.4 L/yr

Finance & Accounting
Customer Service Associate Salary
Fresher (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.3 L/yr

View all

Last Updated: 17 Mar 2025

Companies similar to Genpact for Customer Service Associate in Hyderabad / Secunderabad

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Genpact Customer Service Associate Salary

0 - 7 years exp. (62 salaries)

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₹1.5 L/yr - ₹4.3 L/yr

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Company name Avg Annual Salary Open Jobs
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (580 salaries)

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₹1 L/yr - ₹7.5 L/yr

arrow icon 15% less
1 job opening
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₹1.8 L/yr - ₹5 L/yr

arrow icon 1% more
1 job opening
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Accenture Customer Service Associate Salary

0 - 7 years exp. (221 salaries)

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₹2 L/yr - ₹7.2 L/yr

arrow icon 39% more
13 job openings
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Wipro Customer Service Associate Salary

0 - 5 years exp. (37 salaries)

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₹1.4 L/yr - ₹4 L/yr

arrow icon 18% less
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TCS Customer Service Associate Salary

0 - 8 years exp. (32 salaries)

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₹2 L/yr - ₹4.2 L/yr

arrow icon 4% less
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Cognizant Customer Service Associate Salary

1 - 5 years exp. (8 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 8% less
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₹2 L/yr - ₹3.7 L/yr

arrow icon 14% less
Customer Service Associate salary at Genpact ranges between ₹1.5 Lakh to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 62 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Associate in Hyderabad / Secunderabad

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Experience wise Genpact Customer Service Associate salaries in Hyderabad / Secunderabad

Last Updated: 17 Mar 2025

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹2.4 L/yr - ₹3 L/yr
1 year  (15 salaries)

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₹1.5 L/yr - ₹3.4 L/yr
2 years  (16 salaries)

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₹1.7 L/yr - ₹3.6 L/yr
3 years  (7 salaries)

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₹2.2 L/yr - ₹3.9 L/yr
4 years  (12 salaries)

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₹2 L/yr - ₹4.3 L/yr
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Similar Designation salaries in Genpact

Process Associate Salary
(12.7k salaries)
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₹0.85 L/yr - ₹6.5 L/yr
Senior Associate Salary
(1.1k salaries)
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₹1.95 L/yr - ₹9 L/yr
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₹1.6 L/yr - ₹5 L/yr
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₹1.4 L/yr - ₹4.5 L/yr
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₹1.65 L/yr - ₹5 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
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₹3.35 L/yr - ₹5.15 L/yr

Top skills at Genpact for Customer Service Associate

Customer Service Operations Professional Services Communication Skills Analytical Chemistry Customer Centric Doe Presentation Skills Chat Process Leadership Skills Voice Overs Internet Advertising Teaching English Policies Loan Recovery

Salary related reviews for Genpact

3.6

Rated by 10 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 Jan 2023

3.0
 for  Salary and Benefits

Likes

Company is good un terms of job security, salary on time and other things.

read more
  • Job security - Good
  • +2 more

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

read more
  • Promotions - Poor
  • +1 more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

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  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor
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Genpact Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Genpact in Hyderabad / Secunderabad?
The average salary of a Customer Service Associate at Genpact in Hyderabad / Secunderabad typically ranges from ₹1.5 Lakhs to ₹4.3 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Associate in Hyderabad / Secunderabad at Genpact earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Associate Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Genpact employees in India.
What is the estimated take home salary of a Customer Service Associate at Genpact in Hyderabad / Secunderabad?
The estimated take-home salary of a Customer Service Associate at Genpact in Hyderabad / Secunderabad typically ranges from ₹24,311 to ₹25,760 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Genpact in Hyderabad / Secunderabad?
To be a Customer Service Associate at Genpact in Hyderabad / Secunderabad, the key skills required include:

  • - Customer Service
  • - Operations
  • - Professional Services
  • - Communication Skills
  • - Analytical Chemistry

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Customer Service Associate in India?
Accenture ₹2.0 Lakhs to ₹7.2 Lakhs per year
Sutherland Global Services ₹1.8 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Genpact in Hyderabad / Secunderabad?
The salary of a Customer Service Associate at companies similar to Genpact in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS ₹2.0 Lakhs to ₹4.2 Lakhs per year
Cognizant ₹2.0 Lakhs to ₹5.0 Lakhs per year
Optum Global Solutions ₹2.0 Lakhs to ₹3.7 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹7.5 Lakhs per year
Wipro ₹1.4 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Genpact in Hyderabad / Secunderabad?
The salary growth for a Customer Service Associate at Genpact in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹2.4 Lakhs to ₹3.0 Lakhs per year
1 year ₹1.5 Lakhs to ₹3.4 Lakhs per year
2 years ₹1.7 Lakhs to ₹3.6 Lakhs per year
3 years ₹2.2 Lakhs to ₹3.9 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Customer Service Associate salary in Hyderabad / Secunderabad ranges between ₹1.5 Lakh to ₹4.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 62 Genpact latest salaries received from various employees of Genpact.