Genpact Customer Service Executive Salaries by 100+ Employees (Updated 2025)

0 - 5 years exp.

₹1.6 Lakh - ₹5.5 Lakhs

Salary of majority employees

Avg. annual salary

₹3.5 Lakhs

Monthly In-hand Salary

₹25,000 - ₹27,000

Calculate your in-hand salary

14% more than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 4 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 5 years exp. (50 salaries)	₹3.4 Lakhs ₹1.6 L/yr - ₹5 L/yr
Data Science & Analytics Customer Service Executive Salary 0 - 2 years exp. (3 salaries)	₹2.9 Lakhs ₹2.2 L/yr - ₹3.4 L/yr

Finance & Accounting Customer Service Executive Salary 1 - 2 years exp. (3 salaries)	₹2.4 Lakhs ₹2 L/yr - ₹2.9 L/yr
IT & Information Security Customer Service Executive Salary 1 - 3 years exp. (3 salaries)	₹3.9 Lakhs ₹2.8 L/yr - ₹5.5 L/yr
Marketing & Communication Customer Service Executive Salary 1 - 5 years exp. (3 salaries)	₹3.6 Lakhs ₹2 L/yr - ₹4.5 L/yr

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Last Updated: 14 Feb 2025

Companies similar to Genpact for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Executive Salary 0 - 9 years exp. (481 salaries)	₹3.5 Lakhs ₹1 L/yr - ₹6.7 L/yr At par
Infosys Customer Service Executive Salary 0 - 5 years exp. (25 salaries)	₹3.1 Lakhs ₹1.8 L/yr - ₹4.5 L/yr 12% less

Wipro Customer Service Executive Salary 0 - 6 years exp. (460 salaries)	₹3.1 Lakhs ₹1 L/yr - ₹6 L/yr 10% less	32 job openings
HCLTech Customer Service Executive Salary 0 - 5 years exp. (233 salaries)	₹2.7 Lakhs ₹1.5 L/yr - ₹4.5 L/yr 22% less
Tech Mahindra Customer Service Executive Salary 0 - 9 years exp. (3.3k salaries)	₹3.2 Lakhs ₹1 L/yr - ₹8 L/yr 8% less	7 job openings
Cognizant Customer Service Executive Salary 1 - 5 years exp. (54 salaries)	₹4.3 Lakhs ₹2 L/yr - ₹7.5 L/yr 25% more
Accenture Customer Service Executive Salary 0 - 8 years exp. (793 salaries)	₹4.9 Lakhs ₹1.8 L/yr - ₹7.5 L/yr 42% more	1 job opening
IBM Customer Service Executive Salary 0 - 8 years exp. (36 salaries)	₹3.2 Lakhs ₹1.7 L/yr - ₹5.6 L/yr 8% less
Capgemini Customer Service Executive Salary 0 - 6 years exp. (24 salaries)	₹3.2 Lakhs ₹2.2 L/yr - ₹4.5 L/yr 8% less
Deloitte Customer Service Executive Salary 0 - 5 years exp. (13 salaries)	₹3.1 Lakhs ₹2.5 L/yr - ₹5.5 L/yr 11% less
Sutherland Global Services Customer Service Executive Salary 0 - 6 years exp. (672 salaries)	₹3.1 Lakhs ₹1.2 L/yr - ₹5 L/yr 10% less

HCL Group Customer Service Executive Salary 0 - 5 years exp. (33 salaries)	₹2.6 Lakhs ₹1.3 L/yr - ₹4 L/yr 24% less
Tata Group Customer Service Executive Salary 1 - 8 years exp. (14 salaries)	₹3.5 Lakhs ₹1.6 L/yr - ₹8.2 L/yr 1% more
Hewlett Packard Enterprise Customer Service Executive Salary 1 - 8 years exp. (10 salaries)	₹4.1 Lakhs ₹2 L/yr - ₹6 L/yr 19% more
NTT Data Customer Service Executive Salary 0 - 4 years exp. (9 salaries)	₹3 Lakhs ₹2.4 L/yr - ₹4.3 L/yr 13% less
GlobalLogic Customer Service Executive Salary 1 - 4 years exp. (6 salaries)	₹3.1 Lakhs ₹2 L/yr - ₹3.5 L/yr 11% less
NTT Data Information Processing Services Customer Service Executive Salary 2 - 5 years exp. (6 salaries)	₹3.7 Lakhs ₹2.5 L/yr - ₹5.2 L/yr 6% more
Concentrix Catalyst Customer Service Executive Salary 0 - 3 years exp. (4 salaries)	₹3.2 Lakhs ₹1.1 L/yr - ₹5 L/yr 9% less
UST Customer Service Executive Salary 4 - 7 years exp. (4 salaries)	₹4.8 Lakhs ₹2.5 L/yr - ₹7.2 L/yr 38% more
DXC Technology Customer Service Executive Salary 0 - 1 year exp. (3 salaries)	₹3.2 Lakhs ₹2 L/yr - ₹3.2 L/yr 10% less

View all

Average Genpact Customer Service Executive salary in India is ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Customer Service Executive salary at Genpact ranges between ₹1.6 Lakh to ₹5.5 Lakhs per year. Salary estimates are based on 122 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Executive

1w ago

₹2.9 Lakhs

3 years exp.

1mo ago

₹5.5 Lakhs

3 years exp.

1mo ago

₹5 Lakhs

2 years exp.

1mo ago

₹2.8 Lakhs

5 months exp.

1mo ago

₹3.1 Lakhs

1 year exp.

1mo ago

₹2 Lakhs

2 years exp.

1mo ago

₹2.8 Lakhs

2 years exp.

2mo ago

₹2 Lakhs

1 year exp.

3mo ago

₹5 Lakhs

4 years exp.

3mo ago

₹4.5 Lakhs

5 years exp.

Experience wise Genpact Customer Service Executive salaries

Last Updated: 14 Feb 2025

Experience	Avg Annual Salary
Fresher (23 salaries)	₹3 Lakhs ₹1.8 L/yr - ₹4 L/yr
1 year (23 salaries)	₹3.2 Lakhs ₹1.6 L/yr - ₹5 L/yr

2 years (26 salaries)	₹3.4 Lakhs ₹1.7 L/yr - ₹5 L/yr
3 years (22 salaries)	₹3.6 Lakhs ₹2 L/yr - ₹5.5 L/yr
4 years (18 salaries)	₹3.8 Lakhs ₹2.3 L/yr - ₹5 L/yr
5 years (10 salaries)	₹4 Lakhs ₹3 L/yr - ₹5 L/yr

View all

Similar Designation salaries in Genpact

Customer Care Executive Salary

(103 salaries)

₹3.0 Lakhs

₹1 L/yr - ₹5 L/yr

Customer Support Executive Salary

(92 salaries)

₹3.1 Lakhs

₹1.4 L/yr - ₹4.8 L/yr

Senior Customer Service Executive Salary

(21 salaries)

₹3.9 Lakhs

₹2 L/yr - ₹5.15 L/yr

Customer Service Associate Salary

(91 salaries)

₹3.3 Lakhs

₹1.45 L/yr - ₹4.7 L/yr

Customer Service Officer Salary

(5 salaries)

₹4.1 Lakhs

₹3.1 L/yr - ₹5 L/yr

Customer Service Representative Salary

(23 salaries)

₹3.5 Lakhs

₹2.33 L/yr - ₹4.7 L/yr

Customer Service Manager Salary

(5 salaries)

₹8.2 Lakhs

₹3.5 L/yr - ₹13 L/yr

Customer Support Associate Salary

(25 salaries)

₹2.8 Lakhs

₹2 L/yr - ₹3.5 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹6.2 Lakhs

₹5.4 L/yr - ₹6.9 L/yr

Sales Executive Salary

(6 salaries)

₹3.4 Lakhs

₹2 L/yr - ₹5 L/yr

Top skills at Genpact for Customer Service Executive

voice process Customer Service Customer Focus customer support Calling Inbound Calls International Voice Process US Shift Hindi customer care Data Collection bpo Customer Centric Customer Handling Outbound Calling

Salary related reviews for Genpact

3.9

Rated by 32 employees for salary & benefits

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 21 Jun 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

... not profesional. They'll just interview and after that won't update the status. Salary is very low even for experienced ones. If the interview is scheduled for tomorrow 11 AM, then they'll mail on today 8pm to inform, in case of walk-in also. Unprofessional behaviour. I've attended the interviews of other MNCs, but Genpact HRs didn't maintain professionalism

Salary - Bad

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 29 Jan 2023

5.0

for Salary and Benefits

Likes

...e of friends and they had a good experience and now moved ahead in their career. Remember always don't go just for salary like many other MNC'S offer you, always look from every aspect for a long cause short term goals will not create a strong resume. Best of luck people Warm regards, Yasin

Salary - Excellent

+5 more

Dislikes

Just that the growth pattern is slow but as I said earlier slow and steady will always be beneficial however they could always implement on making people achieving the goals fast so that everyone can get a role to play and this will also help in expanding their business.

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

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Genpact Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Genpact?

Average Genpact Customer Service Executive salary in India is ₹3.5 Lakhs for less than 1 year of experience to 5 years. Customer Service Executive salary at Genpact ranges between ₹1.6 Lakhs to ₹5.5 Lakhs. According to our estimates it is 14% more than the average Customer Service Executive Salary in India. Salary estimates are based on 122 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Service Executive at Genpact India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Genpact is ₹3.5 Lakhs per year, which is 14% more than the average salary of a Customer Service Executive in India, which receives a salary of ₹3.1 Lakhs per year.

What are the top skills required to work as a Customer Service Executive at Genpact?

voice process, Customer Service, Customer Focus, customer support and Calling are some of the popular skills required to work as a Customer Service Executive at Genpact India.

Which similar companies are paying more than Genpact to a Customer Service Executive in India?

Accenture Customer Service Executive Salary - 4.9 Lakhs per year
UST Customer Service Executive Salary - 4.8 Lakhs per year
Cognizant Customer Service Executive Salary - 4.3 Lakhs per year
Virtusa Consulting Services Customer Service Executive Salary - 4.2 Lakhs per year
Hewlett Packard Enterprise Customer Service Executive Salary - 4.1 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Genpact in India?

NTT Data Information Processing Services Customer Service Executive Salary - 3.7 Lakhs per year
Tata Group Customer Service Executive Salary - 3.5 Lakhs per year
TCS Customer Service Executive Salary - 3.5 Lakhs per year
Tech Mahindra Customer Service Executive Salary - 3.2 Lakhs per year
IBM Customer Service Executive Salary - 3.2 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Genpact in India?

The estimated take-home salary of a Customer Service Executive at Genpact ranges between ₹25,372 per month to ₹26,805 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Executive salary in India which is ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Genpact?

According to AmbitionBox, 56% of the Genpact Customer Service Executives reported a notice period of 1 Month, 39% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 62 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Executive Salaries by Location

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Genpact Customer Service Executive Salaries

Genpact Customer Service Executive salary in India ranges between ₹1.6 Lakh to ₹5.5 Lakhs with an average annual salary of ₹3.5 Lakhs. Salary estimates are based on 122 Genpact latest salaries received from various employees of Genpact.

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Genpact Customer Service Executive salaries in India (Updated 2025)

Companies similar to Genpact for Customer Service Executive

Latest annual salaries shared by Genpact Customer Service Executive

Experience wise Genpact Customer Service Executive salaries

Similar Designation salaries in Genpact

Top skills at Genpact for Customer Service Executive

Salary related reviews for Genpact

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Executive in Gurgaon / Gurugram

Process Associate in Gurgaon / Gurugram

Process Associate in Bangalore / Bengaluru

Process Associate in Hyderabad / Secunderabad

Genpact Customer Service Executive Salary FAQs

Tell us how to improve this page.

Genpact Customer Service Executive Salaries by Location