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Genpact Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.6 Lakh - ₹5.5 Lakhs
Salary of majority employees
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14% more than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 3 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 5 years exp. (50 salaries)
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₹1.6 L/yr - ₹5 L/yr

Data Science & Analytics
Customer Service Executive Salary
0 - 2 years exp. (3 salaries)
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₹2.2 L/yr - ₹3.4 L/yr

Finance & Accounting
Customer Service Executive Salary
1 - 2 years exp. (3 salaries)
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₹2 L/yr - ₹2.9 L/yr

IT & Information Security
Customer Service Executive Salary
1 - 3 years exp. (3 salaries)
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₹2.8 L/yr - ₹5.5 L/yr

Marketing & Communication
Customer Service Executive Salary
1 - 5 years exp. (3 salaries)
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₹2 L/yr - ₹4.5 L/yr

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Last Updated: 14 Feb 2025

Companies similar to Genpact for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Executive Salary

0 - 9 years exp. (448 salaries)

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₹1 L/yr - ₹6.7 L/yr

arrow icon 1% more
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Infosys Customer Service Executive Salary

0 - 5 years exp. (25 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 12% less
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Wipro Customer Service Executive Salary

0 - 6 years exp. (465 salaries)

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₹0.6 L/yr - ₹5.1 L/yr

arrow icon 11% less
31 job openings
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HCLTech Customer Service Executive Salary

0 - 5 years exp. (230 salaries)

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₹1.5 L/yr - ₹4.5 L/yr

arrow icon 23% less
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Tech Mahindra Customer Service Executive Salary

0 - 9 years exp. (3.4k salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 7% less
7 job openings
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Cognizant Customer Service Executive Salary

1 - 5 years exp. (54 salaries)

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₹2 L/yr - ₹7.5 L/yr

arrow icon 25% more
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Accenture Customer Service Executive Salary

0 - 8 years exp. (792 salaries)

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₹1.8 L/yr - ₹7.5 L/yr

arrow icon 41% more
2 job openings
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IBM Customer Service Executive Salary

0 - 8 years exp. (36 salaries)

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₹1.7 L/yr - ₹5.6 L/yr

arrow icon 8% less
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Capgemini Customer Service Executive Salary

0 - 6 years exp. (24 salaries)

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₹2.2 L/yr - ₹4.5 L/yr

arrow icon 10% less
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Deloitte Customer Service Executive Salary

0 - 5 years exp. (13 salaries)

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₹2.5 L/yr - ₹5.5 L/yr

arrow icon 11% less
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₹1.3 L/yr - ₹5 L/yr

arrow icon 10% less
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FIS Customer Service Executive Salary

0 - 6 years exp. (172 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 3% more
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HCL Group Customer Service Executive Salary

0 - 5 years exp. (33 salaries)

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₹1.3 L/yr - ₹4 L/yr

arrow icon 24% less
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Tata Group Customer Service Executive Salary

1 - 8 years exp. (14 salaries)

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₹1.6 L/yr - ₹8.2 L/yr

arrow icon 1% more
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₹2 L/yr - ₹6 L/yr

arrow icon 19% more
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₹3 L/yr - ₹4 L/yr

arrow icon 11% less
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NTT Data Customer Service Executive Salary

0 - 4 years exp. (9 salaries)

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₹2.4 L/yr - ₹4.3 L/yr

arrow icon 13% less
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₹2 L/yr - ₹3.5 L/yr

arrow icon 11% less
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₹2.5 L/yr - ₹5.2 L/yr

arrow icon 6% more
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₹1.1 L/yr - ₹5 L/yr

arrow icon 9% less
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Customer Service Executive salary at Genpact ranges between ₹1.6 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 122 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Executive

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Experience wise Genpact Customer Service Executive salaries

Last Updated: 14 Feb 2025

Experience Avg Annual Salary
Fresher  (23 salaries)

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₹1.8 L/yr - ₹4 L/yr
1 year  (23 salaries)

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₹1.6 L/yr - ₹5 L/yr
2 years  (26 salaries)

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₹1.7 L/yr - ₹5 L/yr
3 years  (22 salaries)

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₹2 L/yr - ₹5.5 L/yr
4 years  (18 salaries)

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₹2.3 L/yr - ₹5 L/yr
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Similar Designation salaries in Genpact

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₹1 L/yr - ₹5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹5.15 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
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₹3.5 L/yr - ₹13 L/yr
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₹2 L/yr - ₹3.5 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹2 L/yr - ₹5 L/yr

Top skills at Genpact for Customer Service Executive

voice process Customer Service Customer Focus customer support Calling Inbound Calls International Voice Process US Shift Hindi customer care Data Collection bpo Customer Centric Customer Handling Outbound Calling
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Salary related reviews for Genpact

3.9

Rated by 32 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Jun 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... not profesional. They'll just interview and after that won't update the status. Salary is very low even for experienced ones. If the interview is scheduled for tomorrow 11 AM, then they'll mail on today 8pm to inform, in case of walk-in also. Unprofessional behaviour. I've attended the interviews of other MNCs, but Genpact HRs didn't maintain professionalism

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Jan 2023

5.0
 for  Salary and Benefits

Likes

...e of friends and they had a good experience and now moved ahead in their career. Remember always don't go just for salary like many other MNC'S offer you, always look from every aspect for a long cause short term goals will not create a strong resume. Best of luck people Warm regards, Yasin

read more
  • Salary - Excellent
  • +5 more

Dislikes

Just that the growth pattern is slow but as I said earlier slow and steady will always be beneficial however they could always implement on making people achieving the goals fast so that everyone can get a role to play and this will also help in expanding their business.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

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Genpact Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Genpact?
Customer Service Executive salary at Genpact in India ranges between ₹1.6 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 14% more than the average Customer Service Executive Salary in India. Salary estimates are based on 122 latest salaries received from various employees of Genpact India.
How does the salary of a Customer Service Executive at Genpact India compare with the average salary range for this job?
The average salary of a Customer Service Executive at Genpact is 14% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Executive at Genpact?
voice process, Customer Service, Customer Focus, customer support and Calling are some of the popular skills required to work as a Customer Service Executive at Genpact India.
Which similar companies are paying more than Genpact to a Customer Service Executive in India?
  • Accenture Customer Service Executive Salary - ₹1.8 Lakhs to ₹7.5 Lakhs per year
  • UST Customer Service Executive Salary - ₹2.5 Lakhs to ₹7.2 Lakhs per year
  • Cognizant Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
  • Virtusa Consulting Services Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
  • Hewlett Packard Enterprise Customer Service Executive Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Customer Service Executive in companies similar to Genpact in India?
  • NTT DATA, Inc. Customer Service Executive Salary - ₹2.5 Lakhs to ₹5.2 Lakhs per year
  • FIS Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
  • TCS Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.7 Lakhs per year
  • Tata Group Customer Service Executive Salary - ₹1.6 Lakhs to ₹8.2 Lakhs per year
  • Tech Mahindra Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
What is the estimated take home salary of a Customer Service Executive at Genpact in India?
The estimated take-home salary of a Customer Service Executive at Genpact ranges between ₹25,372 per month to ₹26,805 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Executive salary in India which ranges between ₹1.6 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Executive at Genpact?
According to AmbitionBox, 56% of the Genpact Customer Service Executives reported a notice period of 1 Month, 39% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 62 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Executive salary in India ranges between ₹1.6 Lakh to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 122 Genpact latest salaries received from various employees of Genpact.