IBM Customer Service Executive Salaries by 30+ Employees (Updated 2025)

0 - 8 years exp.

₹1.7 Lakh - ₹5.6 Lakhs

Salary of majority employees

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5% more than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 8 years exp. (8 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr
Sales & Business Development Customer Service Executive Salary 1 - 5 years exp. (6 salaries)	Unlock ₹2.2 L/yr - ₹3.1 L/yr
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Human Resources Customer Service Executive Salary 0 - 7 years exp. (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹3.3 L/yr
IT & Information Security Customer Service Executive Salary 1 - 3 years exp. (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹3.6 L/yr
Production, Manufacturing & Engineering Customer Service Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹1.7 L/yr - ₹3.1 L/yr

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Last Updated: 16 Jan 2025

Companies similar to IBM for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Executive Salary 0 - 9 years exp. (448 salaries)	Unlock ₹1 L/yr - ₹6.7 L/yr 10% more
Infosys Customer Service Executive Salary 0 - 5 years exp. (25 salaries)	Unlock ₹1.8 L/yr - ₹4.5 L/yr 4% less
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Wipro Customer Service Executive Salary 0 - 6 years exp. (465 salaries)	Unlock ₹0.6 L/yr - ₹5.1 L/yr 4% less	31 job openings
HCLTech Customer Service Executive Salary 0 - 5 years exp. (230 salaries)	Unlock ₹1.5 L/yr - ₹4.5 L/yr 16% less
Tech Mahindra Customer Service Executive Salary 0 - 9 years exp. (3.4k salaries)	Unlock ₹1 L/yr - ₹5 L/yr 1% more	7 job openings
Accenture Customer Service Executive Salary 0 - 8 years exp. (792 salaries)	Unlock ₹1.8 L/yr - ₹7.5 L/yr 53% more	2 job openings
Cognizant Customer Service Executive Salary 1 - 5 years exp. (54 salaries)	Unlock ₹2 L/yr - ₹7.5 L/yr 36% more
Capgemini Customer Service Executive Salary 0 - 6 years exp. (24 salaries)	Unlock ₹2.2 L/yr - ₹4.5 L/yr 2% less
LTIMindtree Customer Service Executive Salary 2 - 6 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹5.6 L/yr 32% more
Genpact Customer Service Executive Salary 0 - 5 years exp. (122 salaries)	Unlock ₹1.6 L/yr - ₹5.5 L/yr 9% more	3 job openings
HCL Group Customer Service Executive Salary 0 - 5 years exp. (33 salaries)	Unlock ₹1.3 L/yr - ₹4 L/yr 18% less
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Tata Group Customer Service Executive Salary 1 - 8 years exp. (14 salaries)	Unlock ₹1.6 L/yr - ₹8.2 L/yr 9% more
NTT Data Customer Service Executive Salary 0 - 4 years exp. (9 salaries)	Unlock ₹2.4 L/yr - ₹4.3 L/yr 6% less
HCL Infosystems Customer Service Executive Salary 0 - 5 years exp. (6 salaries)	Unlock ₹1.6 L/yr - ₹3 L/yr 31% less
Concentrix Catalyst Customer Service Executive Salary 0 - 3 years exp. (4 salaries)	Unlock ₹1.1 L/yr - ₹5 L/yr 2% less
Koch Business Solutions Customer Service Executive Salary 0 - 5 years exp. (4 salaries)	Unlock ₹1.9 L/yr - ₹7.5 L/yr 42% more
NielsenIQ Customer Service Executive Salary 1 - 4 years exp. (4 salaries)	Unlock ₹6.5 L/yr - ₹9.1 L/yr 164% more
DXC Technology Customer Service Executive Salary 0 - 1 year exp. (3 salaries)	Unlock ₹2 L/yr - ₹3.2 L/yr 2% less
Virtusa Consulting Services Customer Service Executive Salary 3 - 5 years exp. (3 salaries)	Unlock ₹3.5 L/yr - ₹5.5 L/yr 30% more

Customer Service Executive salary at IBM ranges between ₹1.7 Lakh to ₹5.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 36 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Customer Service Executive

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5 years exp.

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4 years exp.

6mo ago

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1 year exp.

7mo ago

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7 years exp.

8mo ago

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2 years exp.

8mo ago

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8 years exp.

1y ago

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3 years exp.

1y ago

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2 years exp.

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4 years exp.

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2 years exp.

Experience wise IBM Customer Service Executive salaries

Last Updated: 16 Jan 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹5 L/yr
1 year (10 salaries)	Unlock ₹2 L/yr - ₹4 L/yr
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2 years (8 salaries)	Unlock ₹1.7 L/yr - ₹3.6 L/yr
3 years (5 salaries)	Unlock ₹2.2 L/yr - ₹4 L/yr
4 years (4 salaries)	Unlock ₹2 L/yr - ₹5.8 L/yr
5 years (3 salaries)	Unlock ₹2.8 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹3.1 L/yr - ₹3.9 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹5.6 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹4.2 L/yr

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From

Customer Service Executive

₹

Lakhs/yr

0 - 8 years exp.

Program Manager

₹

Lakhs/yr

14 - 24 years exp.

Customer Service Executive 0 - 8 years exp.

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SME 4 - 12 years exp.

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225% hike

Team Lead 4 - 15 years exp.

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44% hike

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Salary related reviews for IBM

4.6

Rated by 12 employees for salary & benefits

Deputy Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 09 Dec 2023

1.0

for Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Salary - Bad

+5 more

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 08 Dec 2023

1.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

Salary - Bad

+3 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 06 May 2019

3.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Skill development - Excellent

+4 more

Dislikes

Compensation is decent, but there is no other monetary benefit

see more salary related reviews

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IBM Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at IBM?

Customer Service Executive salary at IBM in India ranges between ₹1.7 Lakhs to ₹5.6 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 5% more than the average Customer Service Executive Salary in India. Salary estimates are based on 36 latest salaries received from various employees of IBM India.

How does the salary of a Customer Service Executive at IBM India compare with the average salary range for this job?

The average salary of a Customer Service Executive at IBM is 5% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than IBM to a Customer Service Executive in India?

NielsenIQ Customer Service Executive Salary - ₹6.5 Lakhs to ₹9.1 Lakhs per year
Accenture Customer Service Executive Salary - ₹1.8 Lakhs to ₹7.5 Lakhs per year
Koch Business Solutions Customer Service Executive Salary - ₹1.9 Lakhs to ₹7.5 Lakhs per year
Cognizant Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
LTIMindtree Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.6 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to IBM in India?

Virtusa Consulting Services Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
TCS Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.7 Lakhs per year
Tata Group Customer Service Executive Salary - ₹1.6 Lakhs to ₹8.2 Lakhs per year
Genpact Customer Service Executive Salary - ₹1.6 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at IBM in India?

The estimated take-home salary of a Customer Service Executive at IBM ranges between ₹23,166 per month to ₹24,632 per month in India. The take-home salary calculation is based on the average IBM Customer Service Executive salary in India which ranges between ₹1.7 Lakhs to ₹5.6 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at IBM?

According to AmbitionBox, 47% of the IBM Customer Service Executives reported a notice period of 15 days or less, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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IBM Customer Service Executive Salaries

IBM Customer Service Executive salary in India ranges between ₹1.7 Lakh to ₹5.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 36 IBM latest salaries received from various employees of IBM.