IBM Customer Support Associate Salaries by 4 Employees (Updated 2025)

2 - 3 years exp.

₹1.8 Lakh - ₹10.5 Lakhs

Low Confidence

Salary of majority employees

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134% more than the average Customer Support Associate Salary in IT Services & Consulting Companies for 2 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 3 years exp. (AmbitionBox Estimate)	Unlock ₹3.2 L/yr - ₹3.9 L/yr
Engineering - Software & QA Customer Support Associate Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹3.2 L/yr - ₹3.9 L/yr
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Human Resources Customer Support Associate Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹1.4 L/yr - ₹1.8 L/yr

Last Updated: 27 Feb 2025

Companies similar to IBM for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Support Associate Salary 2 - 6 years exp. (20 salaries)	Unlock ₹1.9 L/yr - ₹3.5 L/yr 55% less
Infosys Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	Unlock ₹2.7 L/yr - ₹5.6 L/yr 41% less
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Wipro Customer Support Associate Salary 0 - 3 years exp. (62 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 62% less	12 job openings
HCLTech Customer Support Associate Salary 0 - 4 years exp. (17 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr 58% less
Tech Mahindra Customer Support Associate Salary 0 - 7 years exp. (3.9k salaries)	Unlock ₹0.6 L/yr - ₹6.8 L/yr 60% less	3 job openings
Accenture Customer Support Associate Salary 0 - 5 years exp. (240 salaries)	Unlock ₹1.2 L/yr - ₹6.6 L/yr 41% less
Cognizant Customer Support Associate Salary 0 - 3 years exp. (11 salaries)	Unlock ₹2.5 L/yr - ₹5 L/yr 54% less
Capgemini Customer Support Associate Salary 0 - 4 years exp. (13 salaries)	Unlock ₹2 L/yr - ₹4 L/yr 58% less
LTIMindtree Customer Support Associate Salary 1 - 2 years exp. (3 salaries)	Unlock ₹3.1 L/yr - ₹5 L/yr 40% less
Genpact Customer Support Associate Salary 0 - 4 years exp. (25 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 58% less
NTT Customer Support Associate Salary 5 - 9 years exp. (4 salaries)	Unlock ₹5 L/yr - ₹6.4 L/yr 15% less
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HCL Infosystems Customer Support Associate Salary 2 - 3 years exp. (4 salaries)	Unlock ₹1.1 L/yr - ₹2 L/yr 78% less

Customer Support Associate salary at IBM ranges between ₹1.8 Lakh to ₹10.5 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 4 latest salaries received from various employees of IBM.

Experience wise IBM Customer Support Associate salaries

Last Updated: 27 Feb 2025

Experience	Avg Annual Salary
2 years (3 salaries)	Unlock ₹4.2 L/yr - ₹15 L/yr
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3 years (AmbitionBox Estimate)	Unlock ₹1.2 L/yr - ₹3.5 L/yr

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Salary related reviews for IBM

3.1

Rated by 2 employees for salary & benefits

Deputy Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 09 Dec 2023

1.0

for Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Salary - Bad

+5 more

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 08 Dec 2023

1.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

Salary - Bad

+3 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 06 May 2019

3.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Skill development - Excellent

+4 more

Dislikes

Compensation is decent, but there is no other monetary benefit

see more salary related reviews

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IBM Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at IBM?

Customer Support Associate salary at IBM in India ranges between ₹1.8 Lakhs to ₹10.5 Lakhs for experience between 2 years to 3 years. According to our estimates it is 134% more than the average Customer Support Associate Salary in India. Salary estimates are based on 4 latest salaries received from various employees of IBM India.

How does the salary of a Customer Support Associate at IBM India compare with the average salary range for this job?

The average salary of a Customer Support Associate at IBM is 134% more than the average salary of a Customer Support Associate in India. To know exact salary insights, login to view.

What is the salary of a Customer Support Associate in companies similar to IBM in India?

NTT Customer Support Associate Salary - ₹5.0 Lakhs to ₹6.4 Lakhs per year
LTIMindtree Customer Support Associate Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Infosys Customer Support Associate Salary - ₹2.7 Lakhs to ₹5.6 Lakhs per year
Accenture Customer Support Associate Salary - ₹1.2 Lakhs to ₹6.6 Lakhs per year
Cognizant Customer Support Associate Salary - ₹2.5 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Support Associate at IBM in India?

The estimated take-home salary of a Customer Support Associate at IBM ranges between ₹51,251 per month to ₹52,460 per month in India. The take-home salary calculation is based on the average IBM Customer Support Associate salary in India which ranges between ₹1.8 Lakhs to ₹10.5 Lakhs per year for employees with experience between 2 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Associate at IBM?

According to AmbitionBox, 100% of the IBM Customer Support Associates reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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IBM Customer Support Associate Salaries

IBM Customer Support Associate salary in India ranges between ₹1.8 Lakh to ₹10.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IBM latest salaries received from various employees of IBM.