IBM Customer Service Associate Salaries by 6 Employees (Updated 2025)

1 - 4 years exp.

₹1.8 Lakh - ₹4 Lakhs

Low Confidence

Salary of majority employees

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5% less than the average Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 2 years exp. (3 salaries)	Unlock ₹2.2 L/yr - ₹4 L/yr
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CSR & Social Service Customer Service Associate Salary 1 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹2.4 L/yr

Last Updated: 12 Apr 2024

Companies similar to IBM for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	Unlock ₹1.5 L/yr - ₹8 L/yr 13% more
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	Unlock ₹1.2 L/yr - ₹4.6 L/yr 2% more
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HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	Unlock ₹1.4 L/yr - ₹4.5 L/yr 7% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	Unlock ₹1 L/yr - ₹5 L/yr 1% more	1 job opening
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	Unlock ₹0.9 L/yr - ₹7.8 L/yr 64% more	13 job openings
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	Unlock ₹2 L/yr - ₹5 L/yr 10% more
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	Unlock ₹2 L/yr - ₹4.1 L/yr At par
LTIMindtree Customer Service Associate Salary 0 - 4 years exp. (8 salaries)	Unlock ₹2.4 L/yr - ₹6.1 L/yr 57% more
Genpact Customer Service Associate Salary 0 - 5 years exp. (91 salaries)	Unlock ₹1.5 L/yr - ₹4.7 L/yr 17% more	11 job openings
NielsenIQ Customer Service Associate Salary 1 - 4 years exp. (28 salaries)	Unlock ₹6.5 L/yr - ₹9.5 L/yr 196% more
NTT Data Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr 33% more
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DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr 18% more
HCL Group Customer Service Associate Salary 0 - 2 years exp. (6 salaries)	Unlock ₹1.8 L/yr - ₹3.6 L/yr 13% less
Dell EMC Customer Service Associate Salary 0 - 1 year exp. (5 salaries)	Unlock ₹2 L/yr - ₹2.8 L/yr 18% less
Koch Business Solutions Customer Service Associate Salary 2 - 5 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹6.2 L/yr 80% more
HCL Infosystems Customer Service Associate Salary 15 - 19 years exp. (4 salaries)	Unlock ₹11.2 L/yr - ₹13 L/yr 330% more
Tata Group Customer Service Associate Salary 0 - 7 years exp. (4 salaries)	Unlock ₹2.8 L/yr - ₹5 L/yr 24% more
Concentrix Catalyst Customer Service Associate Salary 1 year exp. (3 salaries)	Unlock ₹2 L/yr - ₹2.5 L/yr 23% less

Customer Service Associate salary at IBM ranges between ₹1.8 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 6 latest salaries received from various employees of IBM.

Experience wise IBM Customer Service Associate salaries

Last Updated: 12 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹5.2 L/yr

From

Customer Service Associate

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1 - 4 years exp.

Senior Quality Specialist

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₹

Lakhs/yr

4 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Salary related reviews for IBM

3.2

Rated by 8 employees for salary & benefits

Deputy Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 09 Dec 2023

1.0

for Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Salary - Bad

+5 more

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 08 Dec 2023

1.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

Salary - Bad

+3 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 06 May 2019

3.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Skill development - Excellent

+4 more

Dislikes

Compensation is decent, but there is no other monetary benefit

see more salary related reviews

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Hi Everyone I am working as a ServiceNow Developer with 6.75 LPA ( 6.1 fixed ) . I got an offer from PWC with 10.5 LPA fixed + 20% variable and I accepted the offer. Now I got another offer from IBM w... read more

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IBM Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at IBM?

Customer Service Associate salary at IBM in India ranges between ₹1.8 Lakhs to ₹4.0 Lakhs for experience between 1 years to 4 years. According to our estimates it is 5% less than the average Customer Service Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of IBM India.

How does the salary of a Customer Service Associate at IBM India compare with the average salary range for this job?

The average salary of a Customer Service Associate at IBM is 5% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than IBM to a Customer Service Associate in India?

HCL Infosystems Customer Service Associate Salary - ₹11.2 Lakhs to ₹13.0 Lakhs per year
NielsenIQ Customer Service Associate Salary - ₹6.5 Lakhs to ₹9.5 Lakhs per year
Koch Business Solutions Customer Service Associate Salary - ₹3.5 Lakhs to ₹6.2 Lakhs per year
Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
LTIMindtree Customer Service Associate Salary - ₹2.4 Lakhs to ₹6.1 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to IBM in India?

NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.7 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at IBM in India?

The estimated take-home salary of a Customer Service Associate at IBM ranges between ₹19,990 per month to ₹21,653 per month in India. The take-home salary calculation is based on the average IBM Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at IBM?

According to AmbitionBox, 33% of the IBM Customer Service Associates reported a notice period of 15 days or less, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.

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IBM Customer Service Associate Salaries

IBM Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 IBM latest salaries received from various employees of IBM.