IBM Senior Customer Service Executive Salaries by 10+ Employees (Updated 2025)

0 - 9 years exp.

₹1 Lakh - ₹6 Lakhs

Salary of majority employees

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25% less than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 9 years of experience

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Last Updated: 15 May 2024

Companies similar to IBM for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Executive Salary 2 - 10 years exp. (107 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 57% more
Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	Unlock ₹2.6 L/yr - ₹6.5 L/yr 41% more
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Wipro Senior Customer Service Executive Salary 1 - 6 years exp. (149 salaries)	Unlock ₹1.4 L/yr - ₹5.3 L/yr 31% more
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (215 salaries)	Unlock ₹1.7 L/yr - ₹5.2 L/yr 8% more
Tech Mahindra Senior Customer Service Executive Salary 0 - 8 years exp. (535 salaries)	Unlock ₹1 L/yr - ₹5.5 L/yr 39% more	1 job opening
Accenture Senior Customer Service Executive Salary 2 - 9 years exp. (169 salaries)	Unlock ₹2.2 L/yr - ₹6.8 L/yr 84% more
Cognizant Senior Customer Service Executive Salary 2 - 8 years exp. (41 salaries)	Unlock ₹3.2 L/yr - ₹6 L/yr 67% more
Capgemini Senior Customer Service Executive Salary 2 - 8 years exp. (6 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr 56% more
LTIMindtree Senior Customer Service Executive Salary 3 - 13 years exp. (5 salaries)	Unlock ₹4.5 L/yr - ₹5.5 L/yr 91% more
HCL Group Senior Customer Service Executive Salary 1 - 5 years exp. (40 salaries)	Unlock ₹1.5 L/yr - ₹4.1 L/yr 5% less
NTT Data Senior Customer Service Executive Salary 0 - 4 years exp. (31 salaries)	Unlock ₹2.1 L/yr - ₹4.1 L/yr 11% more
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Genpact Senior Customer Service Executive Salary 1 - 11 years exp. (22 salaries)	Unlock ₹2.6 L/yr - ₹5.2 L/yr 52% more
DXC Technology Senior Customer Service Executive Salary 0 - 13 years exp. (6 salaries)	Unlock ₹2.8 L/yr - ₹5.5 L/yr 50% more
HCL Infosystems Senior Customer Service Executive Salary 3 - 6 years exp. (4 salaries)	Unlock ₹2.5 L/yr - ₹3.2 L/yr 1% more
NielsenIQ Senior Customer Service Executive Salary 2 - 9 years exp. (4 salaries)	Unlock ₹8.5 L/yr - ₹9.5 L/yr 226% more
Concentrix Catalyst Senior Customer Service Executive Salary 7 - 9 years exp. (3 salaries)	Unlock ₹3.5 L/yr - ₹4.4 L/yr 39% more
Societe Generale Global Solution Centre Senior Customer Service Executive Salary 9 - 11 years exp. (3 salaries)	Unlock ₹7.4 L/yr - ₹9.5 L/yr 198% more
Tata Group Senior Customer Service Executive Salary 3 - 4 years exp. (3 salaries)	Unlock ₹2.9 L/yr - ₹5.8 L/yr 55% more

Senior Customer Service Executive salary at IBM ranges between ₹1 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 15 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Senior Customer Service Executive

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6 years exp.

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2 years exp.

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9 years exp.

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3 years exp.

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5 years exp.

Experience wise IBM Senior Customer Service Executive salaries

Last Updated: 15 May 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹1 L/yr - ₹6 L/yr
1 year (AmbitionBox Estimate)	Unlock ₹2.6 L/yr - ₹3.3 L/yr
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2 years (AmbitionBox Estimate)	Unlock ₹2.5 L/yr - ₹5.1 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹3.9 L/yr
4 years (3 salaries)	Unlock ₹2 L/yr - ₹3.9 L/yr
5 years (3 salaries)	Unlock ₹1 L/yr - ₹5 L/yr
6 years (3 salaries)	Unlock ₹2.4 L/yr - ₹5.2 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3.1 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3.1 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹4.8 L/yr

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Salary related reviews for IBM

4.7

Rated by 6 employees for salary & benefits

Deputy Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 09 Dec 2023

1.0

for Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Salary - Bad

+5 more

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 08 Dec 2023

1.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

Salary - Bad

+3 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 06 May 2019

3.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Skill development - Excellent

+4 more

Dislikes

Compensation is decent, but there is no other monetary benefit

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Salary Negotiation

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IBM Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at IBM?

Senior Customer Service Executive salary at IBM in India ranges between ₹1.0 Lakhs to ₹6.0 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 25% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 15 latest salaries received from various employees of IBM India.

How does the salary of a Senior Customer Service Executive at IBM India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at IBM is 25% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than IBM to a Senior Customer Service Executive in India?

NielsenIQ Senior Customer Service Executive Salary - ₹8.5 Lakhs to ₹9.5 Lakhs per year
Societe Generale Global Solution Centre Senior Customer Service Executive Salary - ₹7.4 Lakhs to ₹9.5 Lakhs per year
LTIMindtree Senior Customer Service Executive Salary - ₹4.5 Lakhs to ₹5.5 Lakhs per year
Accenture Senior Customer Service Executive Salary - ₹2.2 Lakhs to ₹6.8 Lakhs per year
Cognizant Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to IBM in India?

TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Capgemini Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
Tata Group Senior Customer Service Executive Salary - ₹2.9 Lakhs to ₹5.8 Lakhs per year
Genpact Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹5.2 Lakhs per year
DXC Technology Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at IBM in India?

The estimated take-home salary of a Senior Customer Service Executive at IBM ranges between ₹19,631 per month to ₹21,300 per month in India. The take-home salary calculation is based on the average IBM Senior Customer Service Executive salary in India which ranges between ₹1.0 Lakhs to ₹6.0 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at IBM?

According to AmbitionBox, 80% of the IBM Senior Customer Service Executives reported a notice period of 15 days or less, 20% reported a notice period of 3 Months.This is based on 5 responses on AmbitionBox in last 2 years.

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IBM Senior Customer Service Executive Salaries

IBM Senior Customer Service Executive salary in India ranges between ₹1 Lakh to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 15 IBM latest salaries received from various employees of IBM.