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IBM
Comparebased on 21.9k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by IBM Senior Customer Service Executive Reviews
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Category Ratings
Job security
Skill development
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Company culture
Work-life balance
Salary
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What employees say about IBM?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
80% employees reported
Flexible timing
67% employees reported
No travel
83% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
4 reviews
Jobseekers also viewed
6 reviews found
Senior Customer Service Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worked with IBM was really a pleasure for me.I am fully satisfied with all the terms and conditions of the company .IBM really takes good care of its employees.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Working hours was too long.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Gurgaon / Gurugram
customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Work environment is very good, there is rare terminations, job is secure, salary/appraisal is good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Rotational night shifts
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about IBM
Senior Customer Service Executive
Operation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
Co-operative team mates, enjoyable working environment, good scope to learn.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Co-operative team mates, enjoyable working environment, good scope to learn
Work Details
Handling customer's query through email & chat
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Gurgaon / Gurugram
Non Voice Department
Overall Rating
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Skill development
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Likes
Nothing.. I like everything in IBM and really wish to work with them again..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Amazing.. I love working with them.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Gurgaon / Gurugram
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I would like about working at IBM because companies atmosphere and culture is very good Company policies are good.appraisals are fair and they give good salary hike.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Bond agreement should be not there.
Work Details
The job is quite interesting. I learnt everything on the job. I got a chance to wear multiple hats.
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Customer Service Executive in Kolkata
Full Time
Support Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Management of the organization was pathetic when I use to work in the organization
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Manager
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Team Lead in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Initially I was placed in banglore but it seems northees will never fit there.. people use to talk in their native language. Upon asking what was being discussed nothing was answered. Shifted to gurgaon via internal movement.. here the manager's behaviour is like a pampered kid. If he doesn't get what is required he will start misbehaving with the team. Overall a pathetic experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Deputy Manager in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
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Skill development
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Likes
As per my experience company is good but my experience with my management is one of the worst in my 14 years. Some people are not working for employees they are think they are boss and they can do anything..
Dislikes
Management
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Gurgaon / Gurugram
Full Time
Service Delivery Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Infrastructure, Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Company is very good but people are bad. Supervisor along with other employee Bully. when made complaint nothing happens. Dont let you do job and dont follow hr policy. I was tslked very rudely by female supervisor and males bullied me by doing gestures. IF any thing happens like , do not hesitate to go to police.
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Process Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Deputy Manager in New Delhi
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Culture is really good loved it
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
- Salary - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good to go for skills development
- Job security - Excellent
Dislikes
There is no night shift allowance
- Promotions - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Process Associate in Noida
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Extra working hours based on project requirements.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Just Brand name
- Job security - Good
Dislikes
All power goes to Manager and they decided without any consult with Team members.
- Salary - Bad
- Promotions - Bad
Analyst in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Saturday sunday off
- Skill development - Good
Dislikes
The managers are not good at IBM.Even didn't paid me the last month salary.
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Other IBM Reviews
Solution Architect in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
General policies are good. 3 days work from office, but not strictly enforced. No fixed hours to spend in office, that depends between teams. promotions and pay cycles depends on your importance and how good the team is doing in the organisation. managers are helpful and respectful towards employees in general. one have scope and opportunity to grow skills, contribute to open source, blogs, disclosures....Read More
- Skill development - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Internal movement between teams is almost always a fight. Often people are made to work in mixed bag of tasks/technologies, that might make one a jack of all trades and makes specialisation in one/some skillset go away.
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Consultant in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Employee friendly work culture and policies - Can receive hybrid or full WFH depending on project
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
- Minimal salary increments and benefits - Work experience is subjective to your project
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Firmware Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good opportunity for learning
- Skill development - Excellent
- Job security - Excellent
Dislikes
Company is filled with people born and brought at the same organization, with zero respect for anyone else. Most of them are like self proclaimed heroes and have a bad attitude. Pro tip. Most of the people can be categorized under the header "topper's syndrome", if you google the symptoms of the disease
- Salary - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
SAP ABAP Hana Developer in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As I am working since 1 year, I love the culture of IBM and there is more possibility of learning and upgrading ourselves. And IBM always prefer the women as priority first it will provide more beneficiary to the women employees.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't have any
Work Details
Work policy: There is attendance percentage, so we could work accordingly
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Site Reliability Engineer in Bangalore / Bengaluru
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning opportunities are good here. Internal movement between team to team or project to project scope is good.
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Promotion or band change is bit hard.
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Snowflake Developer in Pune
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Campus
Dislikes
They hired a particular skill but the task and work given is not relevant to your Experience. Example:- Hired as Data Analyst (SQL, PowerBi) and given the task of Java and php. Doing Huge Promises that we will give you the task and team as per your Tech/Experience. But no use. ITSR is Jail , and they don't tell at initial Stage while Joining. Playing with Employee and Their Future. for Billing
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Application Developer in Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Insecure senior people, no growth, no learning, old technology, copy paste attitude, no skilled functional consultant, zero retention attitude for leaving people, harrasement.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Assistant Manager in Chennai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Management is Very Micro.Lots of restrictions and trackers need to mention.Managers behave like school Kids lots of restrictions specially like IKEA project
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Application Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
It depends upon the project, if unfortunately you stuck into wrong project the the Team lead take all your work credits manager will do its own favoritism and politics.
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Data Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only I find good office colleagues
- Salary - Good
Dislikes
My project in IBM has worst work life balance. Managers and all senior level people are toxic. Don't belive anyone in corporate world I learned this thing from IBM.
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
- HQ - Armonk,New York, United States
- IT Services & Consulting
- 1 Lakh+ Employees (India)
- Public
- Financial Services
- Emerging Technologies
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AmbitionBox has 6 IBM reviews submitted by IBM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IBM is the right company for you. 80% of employees reported the working days at IB...M as Rotational Shift. 67% employees reported the work timings at IBM as Flexible timing. Read more- Home >
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