IBM Senior Customer Service Executive Reviews

Likes

Team is supportive, there is learning in every stage. Managers are really supportive and encouraging. Best place to start a career

Dislikes

Nothing to dislike, everything was smooth here and comfortable

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked. The leaders in Bangalore especially Q2C team follow bad practices by promoting their family members, relatives. The leaders or Managers don't follow ethics. IBM is a great company but leaders or managers in Q2C are very bad

Dislikes

The leaders or managers in Q2C follow very very bad practice

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

I did not like anything about this company.

Dislikes

I joined IBM 6 months ago, they don’t have a good management and no job security here they can fire you or put you on PIP without any reason

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As per my experience company is good but my experience with my management is one of the worst in my 14 years. Some people are not working for employees they are think they are boss and they can do anything..

Dislikes

Management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like to work (I feel like family), coming to work there will be no macro management if work is done no one will ask where you are, I used get cross trained when I will be feel free so that I proudly saya have learnt more in IBM.....

Dislikes

In IBM will not get good hike where you expected

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Infrastructure, Environment

Dislikes

Company is very good but people are bad. Supervisor along with other employee Bully. when made complaint nothing happens. Dont let you do job and dont follow hr policy. I was tslked very rudely by female supervisor and males bullied me by doing gestures. IF any thing happens like , do not hesitate to go to police.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Freedom to make career choices, upgrading skills via free trainings and certifications Friendly Colleagues Work Environment

Dislikes

Domination from Executives and Senior managers Cafeteria Food Limited to Almost No Perks

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life flexibility

Dislikes

Your upper management will make you scapegoat if the client finds any issue. Hikes are given based on who is close to managers

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing except salary

Dislikes

Corporate politics. Favoritism Micro Management No sympathy for employee Low employee morale Promotion not given as per Ibm 18 month - delayed promotion. No work life balance. Asked to overtime but no ready to pay for actual overtime. Asked to work on weekend but no benefit given except 1 comp. Off. Not allowing leaved even employee is entitled to take leave when he/she have leave balance. worst management I ever seen till now....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Friendly work environment No politics at all, everything depends upon your performance Numerous learnings and trainings for your career growth

Dislikes

Getting leaves as per your requirement is quite difficult

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is ok to CTC Always one or other functions will be there but if u attend the function u need extend in your working hours Trips - Food in quarterly budget is good

Dislikes

Worst management no proper HR policies, Manager is superior and no value for individual ideas and innovations. Overall ill rate 3 out of 5

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I am working in IBM Security. IBM got really good work-life balance. The work hours are flexible, no one will pressurize you into doing things.

Dislikes

The hikes are not that great. Even switching projects is a very difficult. If you are a graduate hire then you must atleast work for 18 months in the initial project, no matter you are interested or not.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Their work life balance is really good but their core work is not up to mark . So I will suggest look for different companies if you want to grow your learnings and career . The options for learning different tech through courses are available but the core work is not up to mark so you are hoping to learn through work is not available

Dislikes

Learning’s through core work is not good

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The way these people do fraud with employees specially the higher management in insurance domain and financial services.

Dislikes

The higher management never wants the growth of employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such, it was good company earlier but now.

Dislikes

No good projects in IBM Consulting, all are support projects. If you don't get project with in 2 months, then you are fired(forcefully resignation). Also without PR it's difficult to get project. For everything management will threat to put you in PIP. No salary hike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Everything, IBM this is my first company and I have gone through a very good courses I have learnt

Dislikes

Nothing IBM is very good nothing is there to dislike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.