Upload Button Icon Add office photos
filter salariesFilter salaries by

Genpact Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
1 - 11 years exp.
₹2.6 Lakhs - ₹5.2 Lakhs
Salary of majority employees
unlock blur
unlock blur

14% more than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 1 - 11 years of experience

Interested in this particular role?

Last Updated: 7 Mar 2025

Companies similar to Genpact for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
unlock blur

₹1.5 L/yr - ₹5.7 L/yr

arrow icon 5% less
1 job opening
Logo
unlock blur

₹1.7 L/yr - ₹5.2 L/yr

arrow icon 29% less
unlock blur

₹2.2 L/yr - ₹6.8 L/yr

arrow icon 21% more
Logo
Wipro Senior Customer Service Executive Salary

1 - 6 years exp. (149 salaries)

unlock blur

₹1.4 L/yr - ₹5.3 L/yr

arrow icon 14% less
Logo
TCS Senior Customer Service Executive Salary

2 - 10 years exp. (106 salaries)

unlock blur

₹2 L/yr - ₹7 L/yr

arrow icon 2% more
unlock blur

₹2.3 L/yr - ₹5.5 L/yr

arrow icon 11% less
unlock blur

₹3.2 L/yr - ₹6 L/yr

arrow icon 11% more
unlock blur

₹1.5 L/yr - ₹4.1 L/yr

arrow icon 38% less
Logo
FIS Senior Customer Service Executive Salary

1 - 6 years exp. (31 salaries)

unlock blur

₹3 L/yr - ₹5.4 L/yr

arrow icon 11% less
unlock blur

₹2.1 L/yr - ₹4.1 L/yr

arrow icon 27% less
unlock blur

₹1 L/yr - ₹5 L/yr

arrow icon 24% less
Logo
unlock blur

₹2.6 L/yr - ₹6.5 L/yr

arrow icon 8% less
Logo
IBM Senior Customer Service Executive Salary

2 - 9 years exp. (11 salaries)

unlock blur

₹1 L/yr - ₹5.2 L/yr

arrow icon 44% less
unlock blur

₹3.1 L/yr - ₹4.1 L/yr

arrow icon 8% less
unlock blur

₹3 L/yr - ₹5.5 L/yr

arrow icon 4% less
unlock blur

₹2.8 L/yr - ₹5.5 L/yr

arrow icon 2% less
unlock blur

₹2.8 L/yr - ₹5.3 L/yr

arrow icon 8% less
unlock blur

₹7.4 L/yr - ₹9.5 L/yr

arrow icon 96% more
unlock blur

₹3.5 L/yr - ₹4.4 L/yr

arrow icon 9% less
unlock blur

₹2.9 L/yr - ₹5.8 L/yr

arrow icon 2% more
Senior Customer Service Executive salary at Genpact ranges between ₹2.6 Lakhs to ₹5.2 Lakhs per year for employees with experience between 1 year to 11 years. Salary estimates are based on 22 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Senior Customer Service Executive

3d ago
avg blur mobile
2 years exp.
1mo ago
avg blur mobile
7 years exp.
1mo ago
avg blur mobile
8 years exp.
5mo ago
avg blur mobile
7 years exp.
5mo ago
avg blur mobile
1 year exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
7 years exp.
1y ago
avg blur mobile
2 years exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
6 years exp.

Experience wise Genpact Senior Customer Service Executive salaries

Last Updated: 7 Mar 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

unlock blur

₹2.6 L/yr - ₹4.5 L/yr
2 years  (3 salaries)

unlock blur

₹3.4 L/yr - ₹4.5 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹3.8 L/yr - ₹7.1 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹3.5 L/yr - ₹7.2 L/yr
5 years  (5 salaries)

unlock blur

₹3.5 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Genpact

unlock blur
₹1.65 L/yr - ₹5.5 L/yr
unlock blur
₹1 L/yr - ₹4.6 L/yr
unlock blur
₹1.4 L/yr - ₹4.8 L/yr
unlock blur
₹1.45 L/yr - ₹4.7 L/yr
unlock blur
₹3.1 L/yr - ₹5 L/yr
unlock blur
₹2.33 L/yr - ₹4.7 L/yr
unlock blur
₹3.5 L/yr - ₹13 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
unlock blur
₹5.4 L/yr - ₹6.9 L/yr
unlock blur
₹2 L/yr - ₹5 L/yr
unlock blur
₹2 L/yr - ₹3.5 L/yr

Salary related reviews for Genpact

3.1

Rated by 7 employees for salary & benefits

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Genpact Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Genpact ?
The average salary of a Senior Customer Service Executive at Genpact in India typically ranges from ₹2.6 Lakhs to ₹5.2 Lakhs per year, depending on experience (from 1 year to 11 years).

The top 10% of Senior Customer Service Executive at Genpact earn more than ₹4.7 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Senior Customer Service Executive Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Genpact employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Genpact in India?
The estimated take-home salary of a Senior Customer Service Executive at Genpact in India typically ranges from ₹31,255 to ₹32,551 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from 1 year to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Genpact for Senior Customer Service Executive in India?
Societe Generale Global Solution Centre ₹7.4 Lakhs to ₹9.5 Lakhs per year
Accenture ₹2.2 Lakhs to ₹6.8 Lakhs per year
Cognizant ₹3.2 Lakhs to ₹6.0 Lakhs per year
TCS ₹2.0 Lakhs to ₹7.0 Lakhs per year
Tata Group ₹2.9 Lakhs to ₹5.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to Genpact in India?
The salary of a Senior Customer Service Executive at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DXC Technology ₹2.8 Lakhs to ₹5.5 Lakhs per year
Capgemini ₹3.0 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra ₹1.5 Lakhs to ₹5.7 Lakhs per year
Infosys ₹2.6 Lakhs to ₹6.5 Lakhs per year
Hewlett Packard Enterprise ₹2.8 Lakhs to ₹5.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at Genpact in India?
The salary growth for a Senior Customer Service Executive at Genpact depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at Genpact:

Experience Average Salary Range
1 year ₹2.6 Lakhs to ₹4.5 Lakhs per year
2 years ₹3.4 Lakhs to ₹4.5 Lakhs per year
3 years ₹3.8 Lakhs to ₹7.1 Lakhs per year
4 years ₹3.5 Lakhs to ₹7.2 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Senior Customer Service Executive salary in India ranges between ₹2.6 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 22 Genpact latest salaries received from various employees of Genpact.