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Genpact Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
1 - 11 years exp.
₹2 Lakhs - ₹5.2 Lakhs
Salary of majority employees
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6% more than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 1 - 11 years of experience

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Last Updated: 8 Feb 2025

Companies similar to Genpact for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
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₹2 L/yr - ₹7 L/yr

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Wipro Senior Customer Service Executive Salary

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₹1.5 L/yr - ₹5 L/yr

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₹2.6 L/yr - ₹6.5 L/yr

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₹1.7 L/yr - ₹5.2 L/yr

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₹1 L/yr - ₹5.7 L/yr

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₹2.6 L/yr - ₹8 L/yr

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IBM Senior Customer Service Executive Salary

0 - 9 years exp. (15 salaries)

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₹1 L/yr - ₹6 L/yr

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₹3 L/yr - ₹5.5 L/yr

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₹2.3 L/yr - ₹5.5 L/yr

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₹1.5 L/yr - ₹4 L/yr

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₹2.1 L/yr - ₹4.1 L/yr

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₹1 L/yr - ₹5 L/yr

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₹2.8 L/yr - ₹5.5 L/yr

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₹2.8 L/yr - ₹5.3 L/yr

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₹3.5 L/yr - ₹4.4 L/yr

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₹7.4 L/yr - ₹9.5 L/yr

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₹2.9 L/yr - ₹5.8 L/yr

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Senior Customer Service Executive salary at Genpact ranges between ₹2 Lakhs to ₹5.2 Lakhs per year for employees with experience between 1 year to 11 years. Salary estimates are based on 21 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Senior Customer Service Executive

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Experience wise Genpact Senior Customer Service Executive salaries

Last Updated: 8 Feb 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.6 L/yr - ₹6.9 L/yr
2 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)

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₹2 L/yr - ₹7 L/yr
4 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹7 L/yr
5 years  (5 salaries)

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₹3.5 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Genpact

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₹1.6 L/yr - ₹5.5 L/yr
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₹1 L/yr - ₹5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
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₹3.5 L/yr - ₹13 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹2 L/yr - ₹5 L/yr
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₹2 L/yr - ₹3.5 L/yr
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Salary related reviews for Genpact

3.1

Rated by 7 employees for salary & benefits

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

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Genpact Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Genpact?
Senior Customer Service Executive salary at Genpact in India ranges between ₹2.0 Lakhs to ₹5.2 Lakhs for experience between 1 years to 11 years. According to our estimates it is 6% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 21 latest salaries received from various employees of Genpact India.
How does the salary of a Senior Customer Service Executive at Genpact India compare with the average salary range for this job?
The average salary of a Senior Customer Service Executive at Genpact is 6% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.
Which similar companies are paying more than Genpact to a Senior Customer Service Executive in India?
  • Societe Generale Global Solution Centre Senior Customer Service Executive Salary - ₹7.4 Lakhs to ₹9.5 Lakhs per year
  • Accenture Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹8.0 Lakhs per year
  • Cognizant Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
  • TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
  • Capgemini Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Senior Customer Service Executive in companies similar to Genpact in India?
  • Tata Group Senior Customer Service Executive Salary - ₹2.9 Lakhs to ₹5.8 Lakhs per year
  • DXC Technology Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
  • Hewlett Packard Enterprise Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.3 Lakhs per year
  • Infosys Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹6.5 Lakhs per year
  • Tech Mahindra Senior Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.7 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Executive at Genpact in India?
The estimated take-home salary of a Senior Customer Service Executive at Genpact ranges between ₹28,870 per month to ₹30,251 per month in India. The take-home salary calculation is based on the average Genpact Senior Customer Service Executive salary in India which ranges between ₹2.0 Lakhs to ₹5.2 Lakhs per year for employees with experience between 1 years to 11 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Executive at Genpact?
According to AmbitionBox, 86% of the Genpact Senior Customer Service Executives reported a notice period of 1 Month, 14% reported a notice period of 15 days or less.This is based on 7 responses on AmbitionBox in last 2 years.

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Genpact Senior Customer Service Executive salary in India ranges between ₹2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 21 Genpact latest salaries received from various employees of Genpact.