Genpact Customer Service Officer Salaries by 6 Employees (Updated 2025)

0 - 6 years exp.

₹3.1 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

Fixed (89%)

₹3.7 Lakhs

Variable (11%)

₹0.4 Lakh

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25% more than the average Customer Service Officer Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 3 - 4 years exp. (3 salaries)	Unlock ₹4.1 L/yr - ₹5 L/yr
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Sales & Business Development Customer Service Officer Salary 6 years exp. (AmbitionBox Estimate)	Unlock ₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 7 Mar 2025

Companies similar to Genpact for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Officer Salary 0 - 5 years exp. (5 salaries)	Unlock ₹1.9 L/yr - ₹4.3 L/yr 27% less
Tech Mahindra Customer Service Officer Salary 0 - 4 years exp. (13 salaries)	Unlock ₹1.5 L/yr - ₹3.6 L/yr 42% less
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Accenture Customer Service Officer Salary 1 - 6 years exp. (7 salaries)	Unlock ₹4 L/yr - ₹5 L/yr 14% more
Sutherland Global Services Customer Service Officer Salary 0 - 3 years exp. (5 salaries)	Unlock ₹1.5 L/yr - ₹3.3 L/yr 41% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (861 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 24% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Officer salary at Genpact ranges between ₹3.1 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 6 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Service Officer salaries

Last Updated: 7 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹3.1 L/yr - ₹5.7 L/yr
1 year (AmbitionBox Estimate)	Unlock ₹3.5 L/yr - ₹6.3 L/yr
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2 years (AmbitionBox Estimate)	Unlock ₹3.4 L/yr - ₹4.4 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹1.7 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹4.3 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹5 L/yr - ₹5 L/yr

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Similar Designation salaries in Genpact

Customer Service Manager Salary

(5 salaries)

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₹3.5 L/yr - ₹13 L/yr

Customer Service Associate Salary

(91 salaries)

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₹1.45 L/yr - ₹4.7 L/yr

Customer Service Executive Salary

(122 salaries)

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₹1.6 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(106 salaries)

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₹1 L/yr - ₹4.6 L/yr

Customer Service Representative Salary

(23 salaries)

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₹2.33 L/yr - ₹4.7 L/yr

Service Engineer Salary

(6 salaries)

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₹7.07 L/yr - ₹17.1 L/yr

Customer Support Associate Salary

(25 salaries)

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₹2 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(90 salaries)

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₹1.4 L/yr - ₹4.8 L/yr

Customer Relationship Manager Salary

(7 salaries)

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₹1 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(22 salaries)

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₹2.6 L/yr - ₹5.15 L/yr

Salary related reviews for Genpact

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Skill development - Good

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Job security - Poor

+4 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Genpact?

Customer Service Officer salary at Genpact in India ranges between ₹3.1 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 25% more than the average Customer Service Officer Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Service Officer at Genpact India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Genpact is 25% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Genpact to a Customer Service Officer in India?

Accenture Customer Service Officer Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Genpact in India?

ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
Wipro Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.3 Lakhs per year
Sutherland Global Services Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.3 Lakhs per year
Tech Mahindra Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.6 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Genpact in India?

The estimated take-home salary of a Customer Service Officer at Genpact ranges between ₹30,578 per month to ₹31,884 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Officer salary in India which ranges between ₹3.1 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Genpact?

According to AmbitionBox, 50% of the Genpact Customer Service Officers reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Officer Salaries

Genpact Customer Service Officer salary in India ranges between ₹3.1 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Genpact latest salaries received from various employees of Genpact.