Genpact Customer Service Officer Salaries by 5 Employees (Updated 2024)

0 - 6 years exp.

₹3.1 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

26% more than the average Customer Service Officer Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
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Sales & Business Development Customer Service Officer Salary 6 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 14 Nov 2024

Companies similar to Genpact for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Officer Salary 0 - 5 years exp. (5 salaries)	₹1.9 L/yr - ₹4.3 L/yr 27% less
Tech Mahindra Customer Service Officer Salary 0 - 4 years exp. (11 salaries)	₹2 L/yr - ₹3.6 L/yr 41% less
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Accenture Customer Service Officer Salary 1 - 6 years exp. (6 salaries)	₹4 L/yr - ₹5 L/yr 16% more
Sutherland Global Services Customer Service Officer Salary 0 - 3 years exp. (5 salaries)	₹1.5 L/yr - ₹3.3 L/yr 41% less
ICICI Bank Customer Service Officer Salary 0 - 8 years exp. (911 salaries)	₹1.3 L/yr - ₹5.2 L/yr 24% less

Customer Service Officer salary at Genpact ranges between ₹3.1 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 5 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Service Officer salaries

Last Updated: 14 Nov 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.1 L/yr - ₹5.7 L/yr
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
3 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	₹5 L/yr - ₹5 L/yr

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Similar Designation salaries in Genpact

Customer Service Manager Salary

(5 salaries)

₹3.5 L/yr - ₹7 L/yr

Customer Service Associate Salary

(91 salaries)

₹1.8 L/yr - ₹5.2 L/yr

Customer Service Executive Salary

(125 salaries)

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive Salary

(102 salaries)

₹1 L/yr - ₹5 L/yr

Customer Service Representative Salary

(23 salaries)

₹2.33 L/yr - ₹4.7 L/yr

Service Engineer Salary

(6 salaries)

₹7.07 L/yr - ₹17.1 L/yr

Customer Support Associate Salary

(21 salaries)

₹2 L/yr - ₹3.3 L/yr

Customer Support Executive Salary

(101 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Customer Relationship Manager Salary

(7 salaries)

₹1 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(22 salaries)

₹2.6 L/yr - ₹5.8 L/yr

Salary related reviews for Genpact

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Oct 2024

3.0

for Salary and Benefits

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 Aug 2024

4.0

for Salary and Benefits

Likes

For fresher this company is good. And comparing to other organisations Genpact offer good salary like average.

Dislikes

Not approve the leave even if you are health issue, if you take leave they deduct leave and also deduct amount balance too.

Team Lead in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 02 Aug 2024

2.0

for Salary and Benefits

Likes

Shift timings Break adherence Skillset enhancement Job security

Dislikes

Work life balance is ruined post covid. Cab service sucks Very slow paced management Slow promotion Salary increments are very bad even for top performers

see more salary related reviews

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What people are saying about Genpact

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an associate

Should I accept the offer or any other advice ?

I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!

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Genpact Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Genpact?

Customer Service Officer salary at Genpact in India ranges between ₹3.1 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 26% more than the average Customer Service Officer Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Service Officer at Genpact India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Genpact is 26% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Genpact to a Customer Service Officer in India?

Accenture Customer Service Officer Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Genpact in India?

ICICI Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹5.2 Lakhs per year
Wipro Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.3 Lakhs per year
Sutherland Global Services Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.3 Lakhs per year
Tech Mahindra Customer Service Officer Salary - ₹2.0 Lakhs to ₹3.6 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Genpact in India?

The estimated take-home salary of a Customer Service Officer at Genpact ranges between ₹30,540 per month to ₹31,846 per month in India. The take-home salary calculation is based on the average Genpact Customer Service Officer salary in India which ranges between ₹3.1 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Genpact?

According to AmbitionBox, 67% of the Genpact Customer Service Officers reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Officer Salaries

Genpact Customer Service Officer salary in India ranges between ₹3.1 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Genpact latest salaries received from various employees of Genpact.