Genpact Customer Support Executive Salaries by 90+ Employees (Updated 2025)

0 - 4 years exp.

₹1.4 Lakh - ₹4.8 Lakhs

Salary of majority employees

10% more than the average Customer Support Executive Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Executive Salary 0 - 4 years exp. (45 salaries)	₹1.4 L/yr - ₹4.5 L/yr
Engineering - Software & QA Customer Support Executive Salary 1 - 2 years exp. (4 salaries)	₹2.3 L/yr - ₹3.5 L/yr
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Administration & Facilities Customer Support Executive Salary 0 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹3.4 L/yr
Finance & Accounting Customer Support Executive Salary 2 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹3.2 L/yr
BFSI, Investments & Trading Customer Support Executive Salary 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

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Last Updated: 10 Feb 2025

Companies similar to Genpact for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Support Executive Salary 0 - 6 years exp. (177 salaries)	₹1.2 L/yr - ₹7.5 L/yr 8% more
Wipro Customer Support Executive Salary 0 - 4 years exp. (163 salaries)	₹1 L/yr - ₹4.6 L/yr 4% less	2 job openings
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Infosys Customer Support Executive Salary 1 - 5 years exp. (19 salaries)	₹1.9 L/yr - ₹5.8 L/yr 1% more
HCLTech Customer Support Executive Salary 0 - 4 years exp. (86 salaries)	₹1.5 L/yr - ₹4 L/yr 17% less
Tech Mahindra Customer Support Executive Salary 0 - 5 years exp. (2.9k salaries)	₹0.8 L/yr - ₹4.8 L/yr 13% less	5 job openings
Cognizant Customer Support Executive Salary 1 - 6 years exp. (48 salaries)	₹2 L/yr - ₹5.3 L/yr 25% more	1 job opening
Accenture Customer Support Executive Salary 0 - 6 years exp. (353 salaries)	₹1.7 L/yr - ₹7 L/yr 46% more
IBM Customer Support Executive Salary 0 - 7 years exp. (17 salaries)	₹0.8 L/yr - ₹8.1 L/yr 22% more
Capgemini Customer Support Executive Salary 1 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹4.9 L/yr 14% more
Dell Customer Support Executive Salary 0 - 5 years exp. (17 salaries)	₹2 L/yr - ₹5.9 L/yr 3% less
Sutherland Global Services Customer Support Executive Salary 0 - 6 years exp. (440 salaries)	₹1 L/yr - ₹4.6 L/yr 4% less	2 job openings
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Hewlett Packard Enterprise Customer Support Executive Salary 1 - 7 years exp. (24 salaries)	₹2.3 L/yr - ₹5.6 L/yr 22% more
HCL Group Customer Support Executive Salary 0 - 3 years exp. (17 salaries)	₹1.4 L/yr - ₹3 L/yr 29% less
DXC Technology Customer Support Executive Salary 0 - 11 years exp. (7 salaries)	₹3.7 L/yr - ₹5 L/yr 43% more
GlobalLogic Customer Support Executive Salary 0 - 3 years exp. (7 salaries)	₹1.6 L/yr - ₹3 L/yr 25% less
NTT Data Information Processing Services Customer Support Executive Salary 0 - 3 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 15% less
NTT Data Customer Support Executive Salary 1 - 11 years exp. (5 salaries)	₹2.4 L/yr - ₹4.3 L/yr 17% more
UST Customer Support Executive Salary 1 - 5 years exp. (3 salaries)	₹2.6 L/yr - ₹5 L/yr 9% more
Virtusa Consulting Services Customer Support Executive Salary 1 - 10 years exp. (3 salaries)	₹3.5 L/yr - ₹4.5 L/yr 34% more
Atos Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹2.3 L/yr - ₹2.9 L/yr 20% less

Customer Support Executive salary at Genpact ranges between ₹1.4 Lakh to ₹4.8 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 92 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Support Executive salaries

Last Updated: 10 Feb 2025

Experience	Avg Annual Salary
Fresher (11 salaries)	₹1.8 L/yr - ₹3 L/yr
1 year (18 salaries)	₹1.5 L/yr - ₹3.5 L/yr
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2 years (31 salaries)	₹1.4 L/yr - ₹4.2 L/yr
3 years (18 salaries)	₹1.4 L/yr - ₹4.8 L/yr
4 years (14 salaries)	₹2 L/yr - ₹4.5 L/yr

Similar Designation salaries in Genpact

Customer Care Executive Salary

(102 salaries)

₹1 L/yr - ₹4.6 L/yr

Customer Service Executive Salary

(121 salaries)

₹1.65 L/yr - ₹5.5 L/yr

Customer Support Associate Salary

(24 salaries)

₹2 L/yr - ₹3.5 L/yr

Senior Customer Service Executive Salary

(21 salaries)

₹2 L/yr - ₹5.15 L/yr

Customer Service Associate Salary

(91 salaries)

₹1.45 L/yr - ₹4.7 L/yr

Customer Service Officer Salary

(5 salaries)

₹3.1 L/yr - ₹5 L/yr

Sales Executive Salary

(6 salaries)

₹2 L/yr - ₹5 L/yr

Customer Service Representative Salary

(23 salaries)

₹2.33 L/yr - ₹4.7 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Customer Service Manager Salary

(5 salaries)

₹3.5 L/yr - ₹13 L/yr

Top skills at Genpact for Customer Support Executive

customer support voice process Customer Service Technical Support Customer Support Troubleshooting Server Support Desktop Support Consumer Electronics Voice Process B.Tech Domestic BPO Laptop Customer Service Desktop Support

Salary related reviews for Genpact

3.1

Rated by 21 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Mar 2023

1.0

for Salary and Benefits

Likes

Genpact Customer support technician - Bangalore location. Some people are helpful. They will understand the work pressure you are going through and help you. They knows that other senior agents are not working only doing Boot polish to TL but they can't fight the system.

Dislikes

...agents anything because they are friends. People have applied Genpact culture. They will give bonus to their friends agents not everyone and when you will ask for bonus they will try to find your mistakes. Politics is the worst part in Genpact (project - Intel customer support technician role). They will first talk to you very politely then after your training you have to extend your shift hours to work because senior agents were not available.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

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Hi all, I have given an interview two weeks back in HCL however I have not heard back from their end...whether I got selected or rejected..In this situation what should I do ?? Should I think I'm rejected or wait more from their end??

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Genpact Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Genpact?

Customer Support Executive salary at Genpact in India ranges between ₹1.4 Lakhs to ₹4.8 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 10% more than the average Customer Support Executive Salary in India. Salary estimates are based on 92 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Support Executive at Genpact India compare with the average salary range for this job?

The average salary of a Customer Support Executive at Genpact is 10% more than the average salary of a Customer Support Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Executive at Genpact?

customer support, voice process, Customer Service, Technical Support and Customer Support are some of the popular skills required to work as a Customer Support Executive at Genpact India.

Which similar companies are paying more than Genpact to a Customer Support Executive in India?

Accenture Customer Support Executive Salary - ₹1.7 Lakhs to ₹7.0 Lakhs per year
DXC Technology Customer Support Executive Salary - ₹3.7 Lakhs to ₹5.0 Lakhs per year
Virtusa Consulting Services Customer Support Executive Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
Cognizant Customer Support Executive Salary - ₹2.0 Lakhs to ₹5.3 Lakhs per year
IBM Customer Support Executive Salary - ₹0.8 Lakhs to ₹8.1 Lakhs per year

What is the salary of a Customer Support Executive in companies similar to Genpact in India?

Hewlett Packard Enterprise Customer Support Executive Salary - ₹2.3 Lakhs to ₹5.6 Lakhs per year
NTT Data Customer Support Executive Salary - ₹2.4 Lakhs to ₹4.3 Lakhs per year
Capgemini Customer Support Executive Salary - ₹2.8 Lakhs to ₹4.9 Lakhs per year
UST Customer Support Executive Salary - ₹2.6 Lakhs to ₹5.0 Lakhs per year
TCS Customer Support Executive Salary - ₹1.2 Lakhs to ₹7.5 Lakhs per year

What is the estimated take home salary of a Customer Support Executive at Genpact in India?

The estimated take-home salary of a Customer Support Executive at Genpact ranges between ₹22,420 per month to ₹23,897 per month in India. The take-home salary calculation is based on the average Genpact Customer Support Executive salary in India which ranges between ₹1.4 Lakhs to ₹4.8 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Executive at Genpact?

According to AmbitionBox, 62% of the Genpact Customer Support Executives reported a notice period of 1 Month, 38% reported a notice period of 15 days or less.This is based on 55 responses on AmbitionBox in last 2 years.

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Genpact Customer Support Executive Salaries

Genpact Customer Support Executive salary in India ranges between ₹1.4 Lakh to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 92 Genpact latest salaries received from various employees of Genpact.