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Genpact Customer Support Executive salaries in India (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1.4 Lakh - ₹4.8 Lakhs
Salary of majority employees
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8% more than the average Customer Support Executive Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Support Executive Salary
0 - 4 years exp. (44 salaries)
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₹1.4 L/yr - ₹4.5 L/yr

Engineering - Software & QA
Customer Support Executive Salary
1 - 2 years exp. (4 salaries)
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₹2.3 L/yr - ₹3.5 L/yr

Administration & Facilities
Customer Support Executive Salary
0 - 4 years exp. (4 salaries)
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₹2.2 L/yr - ₹3.4 L/yr

Finance & Accounting
Customer Support Executive Salary
2 - 4 years exp. (3 salaries)
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₹2.1 L/yr - ₹3.2 L/yr

BFSI, Investments & Trading
Customer Support Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

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Last Updated: 10 Feb 2025

Companies similar to Genpact for Customer Support Executive

Company name Avg Annual Salary Open Jobs
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₹0.6 L/yr - ₹6.6 L/yr

arrow icon 13% less
5 job openings
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₹1 L/yr - ₹4.6 L/yr

arrow icon 2% less
1 job opening
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Accenture Customer Support Executive Salary

0 - 6 years exp. (352 salaries)

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₹1 L/yr - ₹8 L/yr

arrow icon 50% more
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TCS Customer Support Executive Salary

0 - 6 years exp. (181 salaries)

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₹1.5 L/yr - ₹7.5 L/yr

arrow icon 7% more
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Wipro Customer Support Executive Salary

0 - 6 years exp. (169 salaries)

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₹1.1 L/yr - ₹4.6 L/yr

At par
4 job openings
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HCLTech Customer Support Executive Salary

0 - 4 years exp. (88 salaries)

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₹1.5 L/yr - ₹4 L/yr

arrow icon 16% less
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Cognizant Customer Support Executive Salary

1 - 6 years exp. (53 salaries)

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₹2 L/yr - ₹5.3 L/yr

arrow icon 25% more
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FIS Customer Support Executive Salary

0 - 3 years exp. (38 salaries)

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₹2.4 L/yr - ₹5 L/yr

arrow icon 19% more
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₹2.3 L/yr - ₹5.6 L/yr

arrow icon 23% more
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Infosys Customer Support Executive Salary

1 - 6 years exp. (19 salaries)

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₹1.9 L/yr - ₹5.8 L/yr

arrow icon 16% more
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IBM Customer Support Executive Salary

0 - 7 years exp. (17 salaries)

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₹0.8 L/yr - ₹8.1 L/yr

arrow icon 23% more
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HCL Group Customer Support Executive Salary

0 - 4 years exp. (15 salaries)

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₹1.4 L/yr - ₹3 L/yr

arrow icon 28% less
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Capgemini Customer Support Executive Salary

1 - 6 years exp. (9 salaries)

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₹2.8 L/yr - ₹4.9 L/yr

arrow icon 15% more
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₹3.7 L/yr - ₹5 L/yr

arrow icon 44% more
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₹1.6 L/yr - ₹3 L/yr

arrow icon 25% less
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₹3 L/yr - ₹3.9 L/yr

arrow icon 5% more
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₹2 L/yr - ₹3 L/yr

arrow icon 15% less
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NTT Data Customer Support Executive Salary

1 - 11 years exp. (5 salaries)

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₹2.4 L/yr - ₹4.3 L/yr

arrow icon 18% more
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UST Customer Support Executive Salary

1 - 5 years exp. (3 salaries)

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₹2.6 L/yr - ₹5 L/yr

arrow icon 10% more
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₹3.5 L/yr - ₹4.5 L/yr

arrow icon 35% more
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Customer Support Executive salary at Genpact ranges between ₹1.4 Lakh to ₹4.8 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 91 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Support Executive

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Experience wise Genpact Customer Support Executive salaries

Last Updated: 10 Feb 2025

Experience Avg Annual Salary
Fresher  (12 salaries)

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₹1.8 L/yr - ₹3.6 L/yr
1 year  (17 salaries)

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₹1.5 L/yr - ₹3.5 L/yr
2 years  (31 salaries)

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₹1.4 L/yr - ₹4.2 L/yr
3 years  (17 salaries)

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₹2 L/yr - ₹4.8 L/yr
4 years  (14 salaries)

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₹2 L/yr - ₹4.5 L/yr

Similar Designation salaries in Genpact

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₹1 L/yr - ₹5.04 L/yr
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₹1.65 L/yr - ₹5.5 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2.6 L/yr - ₹5.15 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹2 L/yr - ₹5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹3.5 L/yr - ₹13 L/yr

Top skills at Genpact for Customer Support Executive

customer support voice process Customer Support Customer Service Technical Support Troubleshooting Server Support Desktop Support Consumer Electronics Voice Process B.Tech Domestic BPO Laptop Customer Service Desktop Support

Salary related reviews for Genpact

3.1

Rated by 22 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 13 Mar 2023

1.0
 for  Salary and Benefits

Likes

Genpact Customer support technician - Bangalore location. Some people are helpful. They will understand the work pressure you are going through and help you. They knows that other senior agents are not working only doing Boot polish to TL but they can't fight the system.

read more

Dislikes

...agents anything because they are friends. People have applied Genpact culture. They will give bonus to their friends agents not everyone and when you will ask for bonus they will try to find your mistakes. Politics is the worst part in Genpact (project - Intel customer support technician role). They will first talk to you very politely then after your training you have to extend your shift hours to work because senior agents were not available.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor
see more salary related reviews

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Genpact Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Genpact ?
The average salary of a Customer Support Executive at Genpact in India typically ranges from ₹1.4 Lakhs to ₹4.8 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Support Executive at Genpact earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.7 Lakhs per year. Customer Support Executive Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 90+ Genpact employees in India.
What is the estimated take home salary of a Customer Support Executive at Genpact in India?
The estimated take-home salary of a Customer Support Executive at Genpact in India typically ranges from ₹22,225 to ₹23,705 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹4.8 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 90+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Executive at Genpact ?
To be a Customer Support Executive at Genpact in india, the key skills required include:

  • - customer support
  • - voice process
  • - Customer Support
  • - Customer Service
  • - Technical Support

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Customer Support Executive in India?
Accenture ₹1.0 Lakhs to ₹8.0 Lakhs per year
DXC Technology ₹3.7 Lakhs to ₹5.0 Lakhs per year
Virtusa Consulting Services ₹3.5 Lakhs to ₹4.5 Lakhs per year
Cognizant ₹2.0 Lakhs to ₹5.3 Lakhs per year
IBM ₹0.8 Lakhs to ₹8.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Support Executive in companies similar to Genpact in India?
The salary of a Customer Support Executive at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Hewlett Packard Enterprise ₹2.3 Lakhs to ₹5.6 Lakhs per year
FIS ₹2.4 Lakhs to ₹5.0 Lakhs per year
NTT Data ₹2.4 Lakhs to ₹4.3 Lakhs per year
Infosys ₹1.9 Lakhs to ₹5.8 Lakhs per year
Capgemini ₹2.8 Lakhs to ₹4.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Executive at Genpact in India?
The salary growth for a Customer Support Executive at Genpact depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹1.8 Lakhs to ₹3.6 Lakhs per year
1 year ₹1.5 Lakhs to ₹3.5 Lakhs per year
2 years ₹1.4 Lakhs to ₹4.2 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.8 Lakhs per year
and so on.

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Genpact Customer Support Executive salary in India ranges between ₹1.4 Lakh to ₹4.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 91 Genpact latest salaries received from various employees of Genpact.