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Genpact Customer Care Executive salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹1 Lakh - ₹5 Lakhs
Salary of majority employees
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22% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
1 - 6 years exp. (60 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Sales & Business Development
Customer Care Executive Salary
1 - 5 years exp. (9 salaries)
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₹1 L/yr - ₹5 L/yr

Finance & Accounting
Customer Care Executive Salary
1 - 3 years exp. (3 salaries)
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₹2 L/yr - ₹3 L/yr

BFSI, Investments & Trading
Customer Care Executive Salary
2 - 5 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.8 L/yr

Engineering - Hardware & Networks
Customer Care Executive Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹4 L/yr

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Last Updated: 19 Mar 2025

Companies similar to Genpact for Customer Care Executive

Company name Avg Annual Salary Open Jobs
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TCS Customer Care Executive Salary

1 - 8 years exp. (154 salaries)

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₹1.3 L/yr - ₹6.5 L/yr

arrow icon 8% more
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Wipro Customer Care Executive Salary

0 - 6 years exp. (307 salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 6% less
2 job openings
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Infosys Customer Care Executive Salary

0 - 6 years exp. (17 salaries)

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₹1 L/yr - ₹5.2 L/yr

arrow icon 16% less
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HCLTech Customer Care Executive Salary

1 - 5 years exp. (60 salaries)

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₹1.5 L/yr - ₹4 L/yr

arrow icon 21% less
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Tech Mahindra Customer Care Executive Salary

0 - 6 years exp. (3.2k salaries)

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₹0.8 L/yr - ₹6.5 L/yr

arrow icon 14% less
1 job opening
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Cognizant Customer Care Executive Salary

1 - 6 years exp. (34 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 16% more
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Accenture Customer Care Executive Salary

0 - 8 years exp. (242 salaries)

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₹2 L/yr - ₹8 L/yr

arrow icon 42% more
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IBM Customer Care Executive Salary

0 - 8 years exp. (54 salaries)

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₹1.3 L/yr - ₹4.5 L/yr

arrow icon 5% less
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Capgemini Customer Care Executive Salary

0 - 6 years exp. (14 salaries)

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₹1.7 L/yr - ₹3.9 L/yr

arrow icon 18% less
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Dell Customer Care Executive Salary

0 - 9 years exp. (49 salaries)

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₹1.9 L/yr - ₹5.4 L/yr

arrow icon 7% more
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₹1 L/yr - ₹4.5 L/yr

arrow icon 6% less
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FIS Customer Care Executive Salary

1 - 6 years exp. (91 salaries)

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₹2.1 L/yr - ₹5 L/yr

arrow icon 6% more
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NTT Data Customer Care Executive Salary

0 - 4 years exp. (24 salaries)

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₹2.5 L/yr - ₹4.4 L/yr

arrow icon 3% more
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NTT DATA, Inc. Customer Care Executive Salary

1 - 6 years exp. (13 salaries)

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₹2.3 L/yr - ₹5.5 L/yr

arrow icon 26% more
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₹1.9 L/yr - ₹3.5 L/yr

arrow icon 13% less
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₹3 L/yr - ₹4.8 L/yr

arrow icon 16% more
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HCL Group Customer Care Executive Salary

1 - 2 years exp. (3 salaries)

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₹1.8 L/yr - ₹2.9 L/yr

arrow icon 20% less
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Tata Group Customer Care Executive Salary

0 - 6 years exp. (6 salaries)

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₹1.5 L/yr - ₹3 L/yr

arrow icon 35% less
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₹1.3 L/yr - ₹5.9 L/yr

arrow icon 15% more
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Eviden Customer Care Executive Salary

1 - 6 years exp. (4 salaries)

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₹2.2 L/yr - ₹3 L/yr

arrow icon 11% less
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Customer Care Executive salary at Genpact ranges between ₹1 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 108 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Care Executive

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Experience wise Genpact Customer Care Executive salaries

Last Updated: 19 Mar 2025

Experience Avg Annual Salary
1 year  (24 salaries)

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₹1.5 L/yr - ₹4 L/yr
2 years  (27 salaries)

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₹1 L/yr - ₹4.1 L/yr
3 years  (17 salaries)

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₹2 L/yr - ₹4.9 L/yr
4 years  (19 salaries)

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₹1.7 L/yr - ₹5 L/yr
5 years  (16 salaries)

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₹2 L/yr - ₹4.6 L/yr
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Similar Designation salaries in Genpact

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₹1.65 L/yr - ₹5.5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹5 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹2.6 L/yr - ₹5.15 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹3.5 L/yr - ₹13 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr

Top skills at Genpact for Customer Care Executive

International Voice Process international bpo customer support voice process international process customer care Calling bpo Customer Service voice support US Process

Salary related reviews for Genpact

4.3

Rated by 27 employees for salary & benefits

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

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Genpact Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Genpact ?
The average salary of a Customer Care Executive at Genpact in India typically ranges from ₹1.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Care Executive at Genpact earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Care Executive Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Genpact employees in India.
What is the estimated take home salary of a Customer Care Executive at Genpact in India?
The estimated take-home salary of a Customer Care Executive at Genpact in India typically ranges from ₹22,653 to ₹24,127 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at Genpact ?
To be a Customer Care Executive at Genpact in india, the key skills required include:

  • - International Voice Process
  • - international bpo
  • - customer support
  • - voice process
  • - international process

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Customer Care Executive in India?
Accenture ₹2.0 Lakhs to ₹8.0 Lakhs per year
NTT DATA, Inc. ₹2.3 Lakhs to ₹5.5 Lakhs per year
DXC Technology ₹3.0 Lakhs to ₹4.8 Lakhs per year
Cognizant ₹2.0 Lakhs to ₹7.0 Lakhs per year
Hewlett Packard Enterprise ₹1.3 Lakhs to ₹5.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Care Executive in companies similar to Genpact in India?
The salary of a Customer Care Executive at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS ₹1.3 Lakhs to ₹6.5 Lakhs per year
Dell ₹1.9 Lakhs to ₹5.4 Lakhs per year
FIS ₹2.1 Lakhs to ₹5.0 Lakhs per year
NTT Data ₹2.5 Lakhs to ₹4.4 Lakhs per year
IBM ₹1.3 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at Genpact in India?
The salary growth for a Customer Care Executive at Genpact depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Genpact:

Experience Average Salary Range
1 year ₹1.5 Lakhs to ₹4.0 Lakhs per year
2 years ₹1.0 Lakhs to ₹4.1 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.9 Lakhs per year
4 years ₹1.7 Lakhs to ₹5.0 Lakhs per year
and so on.

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Genpact Customer Care Executive salary in India ranges between ₹1 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 108 Genpact latest salaries received from various employees of Genpact.