Genpact Customer Care Executive Salaries by 100+ Employees (Updated 2025)

1 - 6 years exp.

₹1 Lakh - ₹5 Lakhs

Salary of majority employees

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16% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 6 years exp. (59 salaries)	Unlock ₹1.2 L/yr - ₹4.5 L/yr
Sales & Business Development Customer Care Executive Salary 1 - 5 years exp. (8 salaries)	Unlock ₹1 L/yr - ₹5 L/yr
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Finance & Accounting Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹3 L/yr
BFSI, Investments & Trading Customer Care Executive Salary 2 - 5 years exp. (AmbitionBox Estimate)	Unlock ₹2.4 L/yr - ₹3.8 L/yr
Engineering - Hardware & Networks Customer Care Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹4 L/yr

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Last Updated: 17 Feb 2025

Companies similar to Genpact for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
TCS Customer Care Executive Salary 1 - 8 years exp. (154 salaries)	Unlock ₹1.4 L/yr - ₹6.5 L/yr 13% more
Wipro Customer Care Executive Salary 0 - 8 years exp. (306 salaries)	Unlock ₹1 L/yr - ₹5 L/yr 2% more	2 job openings
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Infosys Customer Care Executive Salary 0 - 6 years exp. (17 salaries)	Unlock ₹1 L/yr - ₹5.2 L/yr 12% less
HCLTech Customer Care Executive Salary 1 - 5 years exp. (60 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 13% less	1 job opening
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (3.2k salaries)	Unlock ₹0.8 L/yr - ₹6.5 L/yr 10% less	1 job opening
Cognizant Customer Care Executive Salary 1 - 6 years exp. (34 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 22% more
Accenture Customer Care Executive Salary 0 - 8 years exp. (248 salaries)	Unlock ₹2.1 L/yr - ₹8 L/yr 51% more
IBM Customer Care Executive Salary 0 - 7 years exp. (54 salaries)	Unlock ₹1.3 L/yr - ₹4.5 L/yr At par
Capgemini Customer Care Executive Salary 0 - 6 years exp. (14 salaries)	Unlock ₹1.7 L/yr - ₹3.9 L/yr 14% less
Dell Customer Care Executive Salary 0 - 9 years exp. (50 salaries)	Unlock ₹1.9 L/yr - ₹5.4 L/yr 13% more
Sutherland Global Services Customer Care Executive Salary 0 - 6 years exp. (246 salaries)	Unlock ₹1 L/yr - ₹4.5 L/yr 2% less
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FIS Customer Care Executive Salary 1 - 6 years exp. (82 salaries)	Unlock ₹2.1 L/yr - ₹5 L/yr 12% more
NTT Data Customer Care Executive Salary 0 - 4 years exp. (24 salaries)	Unlock ₹2.5 L/yr - ₹4.4 L/yr 8% more
NTT DATA, Inc. Customer Care Executive Salary 0 - 6 years exp. (45 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 16% more
Optum Global Solutions Customer Care Executive Salary 1 - 5 years exp. (14 salaries)	Unlock ₹1.9 L/yr - ₹3.5 L/yr 8% less
DXC Technology Customer Care Executive Salary 2 - 9 years exp. (6 salaries)	Unlock ₹3 L/yr - ₹4.8 L/yr 22% more
HCL Group Customer Care Executive Salary 1 - 2 years exp. (6 salaries)	Unlock ₹1.8 L/yr - ₹2.5 L/yr 20% less
Tata Group Customer Care Executive Salary 0 - 5 years exp. (6 salaries)	Unlock ₹1.5 L/yr - ₹3 L/yr 31% less
Hewlett Packard Enterprise Customer Care Executive Salary 2 - 9 years exp. (5 salaries)	Unlock ₹1.3 L/yr - ₹5.9 L/yr 21% more
Eviden Customer Care Executive Salary 1 - 5 years exp. (4 salaries)	Unlock ₹2.2 L/yr - ₹3 L/yr 7% less

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Customer Care Executive salary at Genpact ranges between ₹1 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 103 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Care Executive

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4 years exp.

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5 years exp.

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4 years exp.

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4 years exp.

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5 years exp.

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6 years exp.

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1 year exp.

Experience wise Genpact Customer Care Executive salaries

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
1 year (23 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr
2 years (27 salaries)	Unlock ₹1 L/yr - ₹4.1 L/yr
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3 years (15 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr
4 years (17 salaries)	Unlock ₹1.7 L/yr - ₹5 L/yr
5 years (16 salaries)	Unlock ₹1.9 L/yr - ₹4.6 L/yr
6 years (5 salaries)	Unlock ₹2.2 L/yr - ₹3.8 L/yr

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Telecalling Executive Salary

(AmbitionBox Estimate)

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₹5.4 L/yr - ₹6.9 L/yr

Customer Service Manager Salary

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₹3.5 L/yr - ₹13 L/yr

Customer Support Associate Salary

(25 salaries)

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₹2.33 L/yr - ₹4.7 L/yr

Top skills at Genpact for Customer Care Executive

International Voice Process international bpo customer support voice process international process customer care Calling bpo Customer Service voice support US Process

Salary related reviews for Genpact

4.3

Rated by 27 employees for salary & benefits

Process Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

3.0

• posted on 26 Feb 2025

2.0

for Salary and Benefits

Likes

Job security no work stress also no growth in career

Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

Salary - Poor

+2 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

Salary - Bad

+5 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Genpact?

Customer Care Executive salary at Genpact in India ranges between ₹1.0 Lakhs to ₹5.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 16% more than the average Customer Care Executive Salary in India. Salary estimates are based on 103 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Care Executive at Genpact India compare with the average salary range for this job?

The average salary of a Customer Care Executive at Genpact is 16% more than the average salary of a Customer Care Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Executive at Genpact?

International Voice Process, international bpo, customer support, voice process and international process are some of the popular skills required to work as a Customer Care Executive at Genpact India.

Which similar companies are paying more than Genpact to a Customer Care Executive in India?

Accenture Customer Care Executive Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
DXC Technology Customer Care Executive Salary - ₹3.0 Lakhs to ₹4.8 Lakhs per year
Cognizant Customer Care Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Hewlett Packard Enterprise Customer Care Executive Salary - ₹1.3 Lakhs to ₹5.9 Lakhs per year
NTT DATA, Inc. Customer Care Executive Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Customer Care Executive in companies similar to Genpact in India?

TCS Customer Care Executive Salary - ₹1.4 Lakhs to ₹6.5 Lakhs per year
Dell Customer Care Executive Salary - ₹1.9 Lakhs to ₹5.4 Lakhs per year
FIS Customer Care Executive Salary - ₹2.1 Lakhs to ₹5.0 Lakhs per year
NTT Data Customer Care Executive Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year
Wipro Customer Care Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Genpact in India?

The estimated take-home salary of a Customer Care Executive at Genpact ranges between ₹21,382 per month to ₹23,025 per month in India. The take-home salary calculation is based on the average Genpact Customer Care Executive salary in India which ranges between ₹1.0 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Genpact?

According to AmbitionBox, 50% of the Genpact Customer Care Executives reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

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Genpact Customer Care Executive Salaries

Genpact Customer Care Executive salary in India ranges between ₹1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 103 Genpact latest salaries received from various employees of Genpact.