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Genpact Customer Care Executive salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹1 Lakh - ₹5 Lakhs
Salary of majority employees
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16% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
1 - 6 years exp. (59 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Sales & Business Development
Customer Care Executive Salary
1 - 5 years exp. (8 salaries)
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₹1 L/yr - ₹5 L/yr

Finance & Accounting
Customer Care Executive Salary
1 - 3 years exp. (3 salaries)
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₹2 L/yr - ₹3 L/yr

BFSI, Investments & Trading
Customer Care Executive Salary
2 - 5 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.8 L/yr

Engineering - Hardware & Networks
Customer Care Executive Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹4 L/yr

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Last Updated: 17 Feb 2025

Companies similar to Genpact for Customer Care Executive

Company name Avg Annual Salary Open Jobs
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TCS Customer Care Executive Salary

1 - 8 years exp. (154 salaries)

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₹1.4 L/yr - ₹6.5 L/yr

arrow icon 13% more
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Wipro Customer Care Executive Salary

0 - 8 years exp. (306 salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 2% more
2 job openings
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Infosys Customer Care Executive Salary

0 - 6 years exp. (17 salaries)

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₹1 L/yr - ₹5.2 L/yr

arrow icon 12% less
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HCLTech Customer Care Executive Salary

1 - 5 years exp. (60 salaries)

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₹1.5 L/yr - ₹4 L/yr

arrow icon 13% less
1 job opening
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Tech Mahindra Customer Care Executive Salary

0 - 6 years exp. (3.2k salaries)

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₹0.8 L/yr - ₹6.5 L/yr

arrow icon 10% less
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Cognizant Customer Care Executive Salary

1 - 6 years exp. (34 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 22% more
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Accenture Customer Care Executive Salary

0 - 8 years exp. (248 salaries)

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₹2.1 L/yr - ₹8 L/yr

arrow icon 51% more
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IBM Customer Care Executive Salary

0 - 7 years exp. (54 salaries)

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₹1.3 L/yr - ₹4.5 L/yr

At par
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Capgemini Customer Care Executive Salary

0 - 6 years exp. (14 salaries)

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₹1.7 L/yr - ₹3.9 L/yr

arrow icon 14% less
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Dell Customer Care Executive Salary

0 - 9 years exp. (50 salaries)

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₹1.9 L/yr - ₹5.4 L/yr

arrow icon 13% more
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₹1 L/yr - ₹4.5 L/yr

arrow icon 2% less
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NTT Data Customer Care Executive Salary

0 - 4 years exp. (24 salaries)

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₹2.5 L/yr - ₹4.4 L/yr

arrow icon 8% more
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₹2 L/yr - ₹5.5 L/yr

arrow icon 16% more
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HCL Group Customer Care Executive Salary

1 - 2 years exp. (6 salaries)

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₹1.8 L/yr - ₹2.5 L/yr

arrow icon 20% less
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Tata Group Customer Care Executive Salary

0 - 5 years exp. (6 salaries)

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₹1.5 L/yr - ₹3 L/yr

arrow icon 31% less
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₹1.3 L/yr - ₹5.9 L/yr

arrow icon 21% more
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₹3 L/yr - ₹4.8 L/yr

arrow icon 22% more
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Eviden Customer Care Executive Salary

1 - 5 years exp. (4 salaries)

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₹2.2 L/yr - ₹3 L/yr

arrow icon 7% less
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GlobalLogic Customer Care Executive Salary

0 - 6 years exp. (4 salaries)

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₹2 L/yr - ₹3.4 L/yr

arrow icon 4% less

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Customer Care Executive salary at Genpact ranges between ₹1 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 103 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Care Executive

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Experience wise Genpact Customer Care Executive salaries

Last Updated: 17 Feb 2025

Experience Avg Annual Salary
1 year  (23 salaries)

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₹1.5 L/yr - ₹4 L/yr
2 years  (27 salaries)

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₹1 L/yr - ₹4.1 L/yr
3 years  (15 salaries)

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₹2 L/yr - ₹4.5 L/yr
4 years  (17 salaries)

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₹1.7 L/yr - ₹5 L/yr
5 years  (16 salaries)

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₹1.9 L/yr - ₹4.6 L/yr
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Similar Designation salaries in Genpact

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₹1.6 L/yr - ₹5.5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹5 L/yr
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₹3.1 L/yr - ₹5 L/yr
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₹2 L/yr - ₹5.15 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
Telecalling Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹3.5 L/yr - ₹13 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹2.33 L/yr - ₹4.7 L/yr

Top skills at Genpact for Customer Care Executive

International Voice Process international bpo customer support voice process international process customer care Calling bpo Customer Service voice support US Process

Salary related reviews for Genpact

4.3

Rated by 27 employees for salary & benefits

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

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  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
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Genpact Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Genpact?
Customer Care Executive salary at Genpact in India ranges between ₹1.0 Lakhs to ₹5.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 16% more than the average Customer Care Executive Salary in India. Salary estimates are based on 103 latest salaries received from various employees of Genpact India.
How does the salary of a Customer Care Executive at Genpact India compare with the average salary range for this job?
The average salary of a Customer Care Executive at Genpact is 16% more than the average salary of a Customer Care Executive in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Care Executive at Genpact?
International Voice Process, international bpo, customer support, voice process and international process are some of the popular skills required to work as a Customer Care Executive at Genpact India.
Which similar companies are paying more than Genpact to a Customer Care Executive in India?
  • Accenture Customer Care Executive Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
  • DXC Technology Customer Care Executive Salary - ₹3.0 Lakhs to ₹4.8 Lakhs per year
  • Cognizant Customer Care Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
  • Hewlett Packard Enterprise Customer Care Executive Salary - ₹1.3 Lakhs to ₹5.9 Lakhs per year
  • NTT Data Information Processing Services Customer Care Executive Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Customer Care Executive in companies similar to Genpact in India?
  • TCS Customer Care Executive Salary - ₹1.4 Lakhs to ₹6.5 Lakhs per year
  • Dell Customer Care Executive Salary - ₹1.9 Lakhs to ₹5.4 Lakhs per year
  • NTT Data Customer Care Executive Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year
  • Wipro Customer Care Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
  • IBM Customer Care Executive Salary - ₹1.3 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Care Executive at Genpact in India?
The estimated take-home salary of a Customer Care Executive at Genpact ranges between ₹21,382 per month to ₹23,025 per month in India. The take-home salary calculation is based on the average Genpact Customer Care Executive salary in India which ranges between ₹1.0 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Customer Care Executive at Genpact?
According to AmbitionBox, 50% of the Genpact Customer Care Executives reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

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Genpact Customer Care Executive salary in India ranges between ₹1 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 103 Genpact latest salaries received from various employees of Genpact.