Genpact Gurgaon / Gurugram Customer Care Executive Salaries by 6 Employees (Updated 2025)

1 - 6 years exp.

₹2.2 Lakhs - ₹4 Lakhs

Salary of majority employees

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At par with the average Customer Care Executive Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Last Updated: 17 Feb 2025

Companies similar to Genpact for Customer Care Executive in Gurgaon / Gurugram

Genpact Customer Care Executive Salary

1 - 6 years exp. (6 salaries)

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₹2.2 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Care Executive Salary 0 - 3 years exp. (12 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 11% more	2 job openings
Accenture Customer Care Executive Salary 0 - 7 years exp. (39 salaries)	Unlock ₹2.9 L/yr - ₹8 L/yr 75% more
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IBM Customer Care Executive Salary 0 - 7 years exp. (3 salaries)	Unlock ₹1.5 L/yr - ₹3.1 L/yr 1% more
FIS Customer Care Executive Salary 1 - 6 years exp. (25 salaries)	Unlock ₹2.1 L/yr - ₹5 L/yr 13% more
NTT DATA, Inc. Customer Care Executive Salary 1 - 6 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹5.5 L/yr 28% more

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Care Executive salary at Genpact ranges between ₹2.2 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 6 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Care Executive salaries in Gurgaon / Gurugram

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
1 year (3 salaries)	Unlock ₹2.5 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	Unlock ₹1.1 L/yr - ₹3.2 L/yr
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3 years (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹2.2 L/yr - ₹5.7 L/yr

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Similar Designation salaries in Genpact

Senior Customer Service Executive Salary

(6 salaries)

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₹3.7 L/yr - ₹4.55 L/yr

Customer Service Associate Salary

(3 salaries)

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₹3.16 L/yr - ₹4.3 L/yr

Customer Service Executive Salary

(3 salaries)

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₹3.05 L/yr - ₹5.5 L/yr

Top skills at Genpact for Customer Care Executive

International Voice Process international bpo customer support voice process international process customer care Calling bpo Customer Service voice support US Process

Salary related reviews for Genpact

4.9

Rated by 6 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Skill development - Good

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Job security - Poor

+4 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Genpact Gurgaon / Gurugram?

Customer Care Executive salary at Genpact in Gurgaon / Gurugram ranges between ₹2.2 Lakhs to ₹4.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 3% more than the average Customer Care Executive Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Genpact Gurgaon / Gurugram.

How does the salary of a Customer Care Executive at Genpact Gurgaon / Gurugram compare with the average salary range for this job?

The average salary of a Customer Care Executive at Genpact is 3% more than the average salary of a Customer Care Executive in Gurgaon / Gurugram. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Executive at Genpact?

International Voice Process, international bpo, customer support, voice process and international process are some of the popular skills required to work as a Customer Care Executive at Genpact Gurgaon / Gurugram.

Which similar companies are paying more than Genpact to a Customer Care Executive in Gurgaon / Gurugram?

Accenture Customer Care Executive Salary - ₹2.9 Lakhs to ₹8.0 Lakhs per year
NTT DATA, Inc. Customer Care Executive Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
FIS Customer Care Executive Salary - ₹2.1 Lakhs to ₹5.0 Lakhs per year
Wipro Customer Care Executive Salary - ₹1.5 Lakhs to ₹4.0 Lakhs per year
IBM Customer Care Executive Salary - ₹1.5 Lakhs to ₹3.1 Lakhs per year

What is the estimated take home salary of a Customer Care Executive at Genpact in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Care Executive at Genpact ranges between ₹20,638 per month to ₹22,291 per month in Gurgaon / Gurugram. The take-home salary calculation is based on the average Genpact Customer Care Executive salary in India which ranges between ₹2.2 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Genpact in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the Genpact Customer Care Executives in Gurgaon / Gurugram reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact Customer Care Executive Salaries in Gurgaon / Gurugram

Genpact Customer Care Executive salary in Gurgaon / Gurugram ranges between ₹2.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Genpact latest salaries received from various employees of Genpact.