Genpact Senior Customer Service Executive Reviews

Likes

Job security and work culture and giving us the opportunity to learn more to develop our skills and move forward in our career.

Dislikes

One way transport that is also in night shifts and if it is a morning shift We used to travel self and favouritism.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security good 😊 5

Dislikes

Inside company culture worst, total politics, opportunities only for North Indians no based on the work , Yearly increments also worst 3% , Mangement no 1 cheeting fraud, no planned leaves , no upls

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Likes

Nothing

Dislikes

Every thing, no professionalism, no work life balance, management is extremely fragile and barely cares about employees working there. People look for their personal growth and development at cost of their employees life and productivity.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Heard there is a job security in Genpact but not sure.

Dislikes

No Cabs and travelling expenses provided and working under clinets location makes it worse. Traveling 35km self daily with one week off that too changes every week.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security no work stress also no growth in career

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Colleagues and work culture is good, work life balance is there

Dislikes

Management and environment, some leaders of the particular process are biased and one sided partiality between the colleagues and some favroutism also followed by leaders of the team.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company overall with good work life balance and job security

Dislikes

Dislike is chance of being promoted is very less and employee benefits should be more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing positive here to be honest

Dislikes

VP level people comes and do micromanagement Its a BPO company, mainly never join GE project, your life will be hell There is no process nothing, don't join and spoil your career sincere request

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work-life balance becomes meaningless when an experienced professional is paid a meager salary. If compensation isn't aligned with market standards, the balance is already disrupted.

Dislikes

Salary, promotions, work culture, and every other aspect that defines the IT sector.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Job security and interpersonal skills training and company culture, no pressure environment.

Dislikes

Low Salary CTC and appraisal percentage are also on a low side

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Id say, it is a place one would love to work with, anytime once again. Worklife balance was still good and manageable as Corona was an unexpected time for everyone of us to get tied ul to the table WFH, the first taste of work from the home. Salary is good. Promotions are pretty much decent. Can't just thank enough and I'd love to working with Genpact once again, now. Looking for an opportunity.

Dislikes

Can't just say anything like dislike. It can be said as once in a lifetime golden opportunity to develop and contribute mutually to the umbrella, Genpact. Thanks for the opportunity.

Work Details

Work policy: Goes according to the office requirement but was convenient as I stayed nearby.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Genpact is only for Freshers (B.com, B.sc....)

Dislikes

Poor management in the Chennai office, particularly at the VP, AVP and HR levels. Leadership lacks professionalism and integrity, leading to a negative work environment. Employees careers are being adversely affected due to ineffective and immature decision making. The management team does not demonstrate the capability to run production efficiently.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Genpact gives better opportunity one who is actively looking to start carrier. This is a place you will learn and know how to grow in organisation

Dislikes

Hardly depend on type of work or project that you are in

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Culture Work balance Salary Work satisfaction Management Shift rotations No hike No promotion Learning scope is very less .

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good salary

Dislikes

There is no job security in Genpact, on my own I took an internal movement, but after joining g there and working for 7-10 days i was being told that hiring has stopped and you have to go back to your old process and later it was being told you are on bench now, then got a final letter stating that this is your last month and this will be your last day. So I don't like job security here

Work Details

Work timings: Strict Timings