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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Cognizant Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
2 - 8 years exp.
₹3.2 Lakhs - ₹6 Lakhs
Salary of majority employees
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26% more than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
2 - 8 years exp. (30 salaries)
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₹3.2 L/yr - ₹6 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
3 - 5 years exp. (3 salaries)
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₹3.6 L/yr - ₹4.5 L/yr

Marketing & Communication
Senior Customer Service Executive Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.5 L/yr

Last Updated: 16 Mar 2025

Companies similar to Cognizant for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
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₹1.5 L/yr - ₹5.7 L/yr

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₹1.7 L/yr - ₹5.2 L/yr

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₹2.2 L/yr - ₹6.8 L/yr

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Wipro Senior Customer Service Executive Salary

1 - 6 years exp. (149 salaries)

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₹1.4 L/yr - ₹5.3 L/yr

arrow icon 23% less
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TCS Senior Customer Service Executive Salary

2 - 10 years exp. (106 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 8% less
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₹1.5 L/yr - ₹4.1 L/yr

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₹2.1 L/yr - ₹4.1 L/yr

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₹2.6 L/yr - ₹5.2 L/yr

arrow icon 10% less
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₹1 L/yr - ₹5 L/yr

arrow icon 32% less
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₹2.6 L/yr - ₹6.5 L/yr

arrow icon 17% less
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IBM Senior Customer Service Executive Salary

2 - 9 years exp. (11 salaries)

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₹1 L/yr - ₹5.2 L/yr

arrow icon 49% less
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₹3 L/yr - ₹5.5 L/yr

arrow icon 13% less
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₹2.8 L/yr - ₹5.5 L/yr

arrow icon 12% less
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₹2.5 L/yr - ₹3.2 L/yr

arrow icon 40% less
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₹7.4 L/yr - ₹9.5 L/yr

arrow icon 76% more
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₹8.5 L/yr - ₹9.5 L/yr

arrow icon 93% more
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₹3.5 L/yr - ₹4.4 L/yr

arrow icon 18% less
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₹2.9 L/yr - ₹5.8 L/yr

arrow icon 9% less
Senior Customer Service Executive salary at Cognizant ranges between ₹3.2 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 43 latest salaries received from various employees of Cognizant.

Latest annual salaries shared by Cognizant Senior Customer Service Executive

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Experience wise Cognizant Senior Customer Service Executive salaries

Last Updated: 16 Mar 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹8.1 L/yr
3 years  (12 salaries)

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₹3.2 L/yr - ₹5.7 L/yr
4 years  (10 salaries)

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₹4 L/yr - ₹5.5 L/yr
5 years  (7 salaries)

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₹4 L/yr - ₹6 L/yr
6 years  (7 salaries)

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₹3.3 L/yr - ₹5.5 L/yr
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Senior Associate Salary
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Salary related reviews for Cognizant

1.3

Rated by 4 employees for salary & benefits

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 20 Mar 2025

3.0
 for  Salary and Benefits

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

read more
  • Skill development - Good

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

read more
  • Job security - Poor
  • +3 more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Jan 2025

4.0
 for  Salary and Benefits

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

read more
  • Salary - Good
  • +1 more

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

  • Skill development - Poor
  • +3 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 10 Jan 2025

3.0
 for  Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

read more
  • Work satisfaction - Good
  • +2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Jan 2025

4.0
 for  Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

read more
  • Salary - Good
  • +1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

  • Promotions - Poor

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 18 Dec 2024

3.0
 for  Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary is lower compared to other firms.

see more salary related reviews

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Cognizant Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Cognizant ?
The average salary of a Senior Customer Service Executive at Cognizant in India typically ranges from ₹3.2 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Senior Customer Service Executive at Cognizant earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Senior Customer Service Executive Salaries at Cognizant can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ Cognizant employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Cognizant in India?
The estimated take-home salary of a Senior Customer Service Executive at Cognizant in India typically ranges from ₹35,045 to ₹36,284 per month. This is based on the average salary range of ₹3.2 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of Cognizant. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Cognizant for Senior Customer Service Executive in India?
NielsenIQ ₹8.5 Lakhs to ₹9.5 Lakhs per year
Societe Generale Global Solution Centre ₹7.4 Lakhs to ₹9.5 Lakhs per year
Accenture ₹2.2 Lakhs to ₹6.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cognizant, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to Cognizant in India?
The salary of a Senior Customer Service Executive at companies similar to Cognizant in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS ₹2.0 Lakhs to ₹7.0 Lakhs per year
Tata Group ₹2.9 Lakhs to ₹5.8 Lakhs per year
Genpact ₹2.6 Lakhs to ₹5.2 Lakhs per year
DXC Technology ₹2.8 Lakhs to ₹5.5 Lakhs per year
Capgemini ₹3.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at Cognizant in India?
The salary growth for a Senior Customer Service Executive at Cognizant depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at Cognizant:

Experience Average Salary Range
2 years ₹3.3 Lakhs to ₹8.1 Lakhs per year
3 years ₹3.2 Lakhs to ₹5.7 Lakhs per year
4 years ₹4.0 Lakhs to ₹5.5 Lakhs per year
5 years ₹4.0 Lakhs to ₹6.0 Lakhs per year
and so on.

Tell us how to improve this page.

Cognizant Senior Customer Service Executive salary in India ranges between ₹3.2 Lakhs to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 43 Cognizant latest salaries received from various employees of Cognizant.