Cognizant Senior Customer Service Executive Salaries by 40+ Employees (Updated 2025)

2 - 8 years exp.

₹3.2 Lakhs - ₹6 Lakhs

Salary of majority employees

25% more than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 8 years exp. (28 salaries)	₹3.2 L/yr - ₹6 L/yr
Finance & Accounting Senior Customer Service Executive Salary 3 - 5 years exp. (3 salaries)	₹3.6 L/yr - ₹4.5 L/yr
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Marketing & Communication Senior Customer Service Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.4 L/yr

Last Updated: 22 Feb 2025

Companies similar to Cognizant for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Executive Salary 2 - 10 years exp. (107 salaries)	₹2 L/yr - ₹7 L/yr 5% less
Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	₹2.6 L/yr - ₹6.5 L/yr 16% less
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Wipro Senior Customer Service Executive Salary 1 - 9 years exp. (152 salaries)	₹1.5 L/yr - ₹5 L/yr 23% less
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (213 salaries)	₹1.7 L/yr - ₹5.8 L/yr 34% less
Tech Mahindra Senior Customer Service Executive Salary 0 - 8 years exp. (535 salaries)	₹1 L/yr - ₹5.7 L/yr 16% less
Accenture Senior Customer Service Executive Salary 3 - 8 years exp. (147 salaries)	₹2.6 L/yr - ₹8 L/yr 13% more
Capgemini Senior Customer Service Executive Salary 2 - 8 years exp. (6 salaries)	₹3 L/yr - ₹5.5 L/yr 6% less
IBM Senior Customer Service Executive Salary 0 - 9 years exp. (15 salaries)	₹1 L/yr - ₹6 L/yr 40% less
LTIMindtree Senior Customer Service Executive Salary 3 - 13 years exp. (5 salaries)	₹4.5 L/yr - ₹5.5 L/yr 15% more
HCL Group Senior Customer Service Executive Salary 1 - 5 years exp. (41 salaries)	₹1.5 L/yr - ₹4 L/yr 47% less
NTT Data Senior Customer Service Executive Salary 0 - 4 years exp. (31 salaries)	₹2.1 L/yr - ₹4.1 L/yr 34% less
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Genpact Senior Customer Service Executive Salary 1 - 11 years exp. (21 salaries)	₹2 L/yr - ₹5.2 L/yr 15% less
DXC Technology Senior Customer Service Executive Salary 0 - 13 years exp. (6 salaries)	₹2.8 L/yr - ₹5.5 L/yr 10% less
HCL Infosystems Senior Customer Service Executive Salary 3 - 6 years exp. (4 salaries)	₹2.5 L/yr - ₹3.2 L/yr 39% less
NielsenIQ Senior Customer Service Executive Salary 2 - 9 years exp. (4 salaries)	₹8.5 L/yr - ₹9.5 L/yr 95% more
Concentrix Catalyst Senior Customer Service Executive Salary 7 - 9 years exp. (3 salaries)	₹3.5 L/yr - ₹4.4 L/yr 17% less
Societe Generale Global Solution Centre Senior Customer Service Executive Salary 9 - 11 years exp. (3 salaries)	₹7.4 L/yr - ₹9.5 L/yr 79% more
Tata Group Senior Customer Service Executive Salary 3 - 4 years exp. (3 salaries)	₹2.9 L/yr - ₹5.8 L/yr 7% less

Senior Customer Service Executive salary at Cognizant ranges between ₹3.2 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 41 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Senior Customer Service Executive salaries

Last Updated: 22 Feb 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹8.1 L/yr
3 years (11 salaries)	₹3.2 L/yr - ₹5.7 L/yr
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4 years (10 salaries)	₹4 L/yr - ₹5.5 L/yr
5 years (7 salaries)	₹4 L/yr - ₹6 L/yr
6 years (7 salaries)	₹3.3 L/yr - ₹5.5 L/yr
7 years (AmbitionBox Estimate)	₹4 L/yr - ₹8.5 L/yr
8 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5 L/yr

View all

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Salary related reviews for Cognizant

3.2

Rated by 3 employees for salary & benefits

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

4.0

• posted on 10 Jan 2025

3.0

for Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Work satisfaction - Good

+2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Jan 2025

4.0

for Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

Salary - Good

+1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

Promotions - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Project & Program Management Department

4.0

• posted on 18 Dec 2024

3.0

for Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Skill development - Excellent

+4 more

Dislikes

Salary is lower compared to other firms.

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2024

2.0

for Salary and Benefits

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Skill development - Good

+1 more

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Long term projects but mainly support projects. Flexible work timings On time salary and some increment every year Scope to show case your skills

Skill development - Good

+1 more

Dislikes

Every time you have search for the projects once your current project ramp down

Job security - Poor

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What people are saying about Cognizant

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Hi everyone, I’m considering an opportunity at Cognizant and would love to hear from current and former employees. What’s the salary growth like compared to industry standards? Any insights on learning opportunities and career progression? A few details regarding my profile: YOE- 6 | Tech- Mainframe | CCTC - 11 | Offered - 17.7 Getting a project in Cognizant is also not an issue for me as I used to work there and now, I'm going back to the same project. Would really appreciate your thoughts and experiences. Thanks in advance! #Cognizant #CareerAdvice #JobChange #ITIndustry #WorkLifeBalance #SalaryGrowth

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Cognizant Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Cognizant?

Senior Customer Service Executive salary at Cognizant in India ranges between ₹3.2 Lakhs to ₹6.0 Lakhs for experience between 2 years to 8 years. According to our estimates it is 25% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 41 latest salaries received from various employees of Cognizant India.

How does the salary of a Senior Customer Service Executive at Cognizant India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Cognizant is 25% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Cognizant to a Senior Customer Service Executive in India?

NielsenIQ Senior Customer Service Executive Salary - ₹8.5 Lakhs to ₹9.5 Lakhs per year
Societe Generale Global Solution Centre Senior Customer Service Executive Salary - ₹7.4 Lakhs to ₹9.5 Lakhs per year
LTIMindtree Senior Customer Service Executive Salary - ₹4.5 Lakhs to ₹5.5 Lakhs per year
Accenture Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to Cognizant in India?

TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Capgemini Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
Tata Group Senior Customer Service Executive Salary - ₹2.9 Lakhs to ₹5.8 Lakhs per year
DXC Technology Senior Customer Service Executive Salary - ₹2.8 Lakhs to ₹5.5 Lakhs per year
Genpact Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Cognizant in India?

The estimated take-home salary of a Senior Customer Service Executive at Cognizant ranges between ₹34,514 per month to ₹35,761 per month in India. The take-home salary calculation is based on the average Cognizant Senior Customer Service Executive salary in India which ranges between ₹3.2 Lakhs to ₹6.0 Lakhs per year for employees with experience between 2 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Cognizant?

According to AmbitionBox, 37% of the Cognizant Senior Customer Service Executives reported a notice period of 15 days or less, 23% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 30 responses on AmbitionBox in last 2 years.

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Cognizant Senior Customer Service Executive Salaries

Cognizant Senior Customer Service Executive salary in India ranges between ₹3.2 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 41 Cognizant latest salaries received from various employees of Cognizant.

Cognizant Senior Customer Service Executive salaries in India (Updated 2025)

Companies similar to Cognizant for Senior Customer Service Executive

Latest annual salaries shared by Cognizant Senior Customer Service Executive

Experience wise Cognizant Senior Customer Service Executive salaries

Similar Designation salaries in Cognizant

Salary related reviews for Cognizant

Senior Associate in Noida

Senior Associate in Kolkata

Team Lead in Bangalore / Bengaluru

Senior Associate in Kolkata

Senior Associate in Kolkata

Cognizant Senior Customer Service Executive Salary FAQs

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Cognizant Senior Customer Service Executive Salaries by Location