Cognizant Senior Customer Service Executive Reviews

Dislikes

I got my H1B visa approved then they put me on bench. They have given very less performance rating just because my H1B got approved. If You need promotion then you have to take release from current project.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Yes less work pressure and employee friendly management I have developed lot of skills working in cognizant

Dislikes

Shift times are not so perfect as shudulled

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like except to learn how to survive in toxic management.

Dislikes

Never ever join cognizant those who have had technical skills, dreams to thrive in career also have family responsibilities as Cognizant job security is Zero. Projects are surrendered and handled by incapable management. Anytime one can be off boarded from project even though performing well.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Growth and carrier opportunity. Bucket of benefits is adjustable which is good. Quality work and new skills learning opportunity

Dislikes

Work culture is not good. Team size is always minimised. Managers are too demanding. No work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working environment in every project differs. My starting project was very well employee friendly. Leave policies are good here.

Dislikes

Some projects do micro management. You will get irritated by management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture and job security

Dislikes

Salary is to less compared with other organisations. No proper hikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. Job satisfaction is also fair. Company pays fair enough. I am not satisfied or I should say I am not impressed with the appraisal procedure implemented by the management. Post 1 year no appraisal at all or the performance bonus. They have their own way of doing it in the month of July or August and it doesn’t matter when you have completed 1 year.

Dislikes

Appraisal and performance bonus payout .

Likes

Lots of project, so job security is there. Work-life balance (again depends on the client and project).

Dislikes

Extra benefits like (insurance and term insurance etc are not up to standard.) Salary hike is very less.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

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Likes

Cognizant policy and benifits was good.

Dislikes

Partiality, Lake support from your current supervisor when you release from any project you have to interview again many times, location was also the main concern since lake of opportunity in North.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Cognizant work culture is good and cognizant managers also so much helpful for the new joiners.

Dislikes

About increment method.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Wfh policy is not strictly enforced unlike a few other service companies.

Dislikes

Internal job movement is a hassle and I could not leave my current project even though I wanted to change for the last 6 months.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

CTS provides a good work life balance and decent salary. All other things depends on the type of project which you got.

Dislikes

As a fresher you will be getting support projects , so be aware before choosing any project.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Atmosphere

Dislikes

Promotions should be given as per the hard work and caliber of an employee . There shouldn't be any partiality for the employees from supervisors.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Before Ravi Kumar , Cognizant used to be best in the business in every aspect .

Dislikes

After Ravi Kumar , Yearly hike became just formality , auto promotion has been stopped , job security reduced .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.