Cognizant Customer Service Representative Salaries by 10+ Employees (Updated 2025)

0 - 5 years exp.

₹2.2 Lakhs - ₹5.2 Lakhs

Salary of majority employees

16% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 0 - 5 years exp. (7 salaries)	₹2.5 L/yr - ₹4.5 L/yr
Strategic & Top Management Customer Service Representative Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹5.2 L/yr
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CSR & Social Service Customer Service Representative Salary 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.5 L/yr

Last Updated: 21 Mar 2025

Companies similar to Cognizant for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
HCLTech Customer Service Representative Salary 0 - 3 years exp. (505 salaries)	₹1 L/yr - ₹4 L/yr 32% less
Wipro Customer Service Representative Salary 0 - 4 years exp. (386 salaries)	₹1.9 L/yr - ₹4.6 L/yr 3% less	6 job openings
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Accenture Customer Service Representative Salary 0 - 6 years exp. (286 salaries)	₹1.9 L/yr - ₹7 L/yr 31% more	13 job openings
Tech Mahindra Customer Service Representative Salary 0 - 6 years exp. (209 salaries)	₹0.8 L/yr - ₹5.5 L/yr 15% less	2 job openings
HCL Group Customer Service Representative Salary 0 - 2 years exp. (53 salaries)	₹1.8 L/yr - ₹3 L/yr 31% less
TCS Customer Service Representative Salary 2 - 8 years exp. (37 salaries)	₹2 L/yr - ₹5.5 L/yr 1% more
IBM Customer Service Representative Salary 0 - 4 years exp. (30 salaries)	₹1.8 L/yr - ₹7.3 L/yr 9% more
Genpact Customer Service Representative Salary 0 - 8 years exp. (23 salaries)	₹2.3 L/yr - ₹4.7 L/yr 4% less
NTT Data Customer Service Representative Salary 1 - 4 years exp. (14 salaries)	₹2.3 L/yr - ₹3.7 L/yr 17% less
Koch Business Solutions Customer Service Representative Salary 1 - 4 years exp. (9 salaries)	₹3.3 L/yr - ₹4.5 L/yr 3% more
NTT DATA, Inc. Customer Service Representative Salary 0 - 1 year exp. (7 salaries)	₹2.1 L/yr - ₹3.1 L/yr 26% less
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Concentrix Catalyst Customer Service Representative Salary 0 - 5 years exp. (6 salaries)	₹2.1 L/yr - ₹4 L/yr 25% less
DXC Technology Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹3.8 L/yr - ₹4.8 L/yr 18% more
Infosys Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 36% less
Capgemini Customer Service Representative Salary 0 - 1 year exp. (4 salaries)	₹2.5 L/yr - ₹4 L/yr 2% less

Customer Service Representative salary at Cognizant ranges between ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 13 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Customer Service Representative salaries

Last Updated: 21 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.6 L/yr - ₹4.5 L/yr
1 year (3 salaries)	₹2.2 L/yr - ₹4.5 L/yr
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2 years (3 salaries)	₹1.4 L/yr - ₹5.2 L/yr
3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.5 L/yr

View all

Similar Designation salaries in Cognizant

Customer Service Executive Salary

(55 salaries)

₹2 L/yr - ₹7.5 L/yr

Customer Service Associate Salary

(22 salaries)

₹2 L/yr - ₹5 L/yr

Customer Service Manager Salary

(5 salaries)

₹5.5 L/yr - ₹17 L/yr

Customer Care Executive Salary

(34 salaries)

₹2 L/yr - ₹7 L/yr

Customer Support Executive Salary

(53 salaries)

₹2 L/yr - ₹5.3 L/yr

Customer Support Associate Salary

(11 salaries)

₹2.45 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(43 salaries)

₹3.2 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹19.2 L/yr - ₹22 L/yr

Service Engineer Salary

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₹10.1 L/yr - ₹18.6 L/yr

Senior Associate Salary

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₹8.94 L/yr - ₹27.99 L/yr

Top skills at Cognizant for Customer Service Representative

typing Non Voice Process Support Services Customer Service

Salary related reviews for Cognizant

4.4

Rated by 4 employees for salary & benefits

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

4.0

• posted on 10 Jan 2025

3.0

for Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Work satisfaction - Good

+2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Jan 2025

4.0

for Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

Salary - Good

+1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

Promotions - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Project & Program Management Department

4.0

• posted on 18 Dec 2024

3.0

for Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Skill development - Excellent

+4 more

Dislikes

Salary is lower compared to other firms.

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2024

2.0

for Salary and Benefits

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Skill development - Good

+1 more

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Long term projects but mainly support projects. Flexible work timings On time salary and some increment every year Scope to show case your skills

Skill development - Good

+1 more

Dislikes

Every time you have search for the projects once your current project ramp down

Job security - Poor

see more salary related reviews

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What people are saying about Cognizant

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a snowflake developer

1w (edited)

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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Cognizant Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Cognizant ?

The average salary of a Customer Service Representative at Cognizant in India typically ranges from ₹2.2 Lakhs to ₹5.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Representative at Cognizant earn more than ₹4.6 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Customer Service Representative Salaries at Cognizant can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Cognizant employees in India.

What is the estimated take home salary of a Customer Service Representative at Cognizant in India?

The estimated take-home salary of a Customer Service Representative at Cognizant in India typically ranges from ₹26,839 to ₹28,251 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Cognizant. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Representative at Cognizant ?

To be a Customer Service Representative at Cognizant in india, the key skills required include:

- typing
- Non Voice Process
- Support Services
- Customer Service

These skills are highly valued at Cognizant and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Cognizant for Customer Service Representative in India?

Accenture	₹1.9 Lakhs to ₹7.0 Lakhs per year
DXC Technology	₹3.8 Lakhs to ₹4.8 Lakhs per year
IBM	₹1.8 Lakhs to ₹7.3 Lakhs per year
Koch Business Solutions	₹3.3 Lakhs to ₹4.5 Lakhs per year
TCS	₹2.0 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cognizant, depending on the role and experience level.

What is the salary of a Customer Service Representative in companies similar to Cognizant in India?

The salary of a Customer Service Representative at companies similar to Cognizant in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Capgemini	₹2.5 Lakhs to ₹4.0 Lakhs per year
Wipro	₹1.9 Lakhs to ₹4.6 Lakhs per year
Genpact	₹2.3 Lakhs to ₹4.7 Lakhs per year
Tech Mahindra	₹0.8 Lakhs to ₹5.5 Lakhs per year
NTT Data	₹2.3 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at Cognizant in India?

The salary growth for a Customer Service Representative at Cognizant depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Cognizant:

Experience	Average Salary Range
Fresher	₹2.6 Lakhs to ₹4.5 Lakhs per year
1 year	₹2.2 Lakhs to ₹4.5 Lakhs per year
2 years	₹1.4 Lakhs to ₹5.2 Lakhs per year
3 years	₹1.5 Lakhs to ₹4.5 Lakhs per year

and so on.

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Cognizant Customer Service Representative Salaries

Cognizant Customer Service Representative salary in India ranges between ₹2.2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Cognizant latest salaries received from various employees of Cognizant.