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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Cognizant Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹2.2 Lakhs - ₹5.2 Lakhs
Salary of majority employees
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13% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
0 - 5 years exp. (6 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Strategic & Top Management
Customer Service Representative Salary
1 - 2 years exp. (3 salaries)
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₹2.2 L/yr - ₹5.2 L/yr

CSR & Social Service
Customer Service Representative Salary
1 year exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹4.5 L/yr

Last Updated: 25 Feb 2025

Companies similar to Cognizant for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Representative Salary

2 - 8 years exp. (37 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 3% more
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₹2 L/yr - ₹3 L/yr

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Wipro Customer Service Representative Salary

0 - 4 years exp. (367 salaries)

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₹1.8 L/yr - ₹5 L/yr

At par
1 job opening
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HCLTech Customer Service Representative Salary

0 - 3 years exp. (479 salaries)

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₹1 L/yr - ₹3.8 L/yr

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₹0.8 L/yr - ₹6 L/yr

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2 job openings
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₹2.5 L/yr - ₹3.9 L/yr

At par
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₹1.9 L/yr - ₹7 L/yr

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11 job openings
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IBM Customer Service Representative Salary

0 - 4 years exp. (30 salaries)

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₹1.8 L/yr - ₹7.3 L/yr

arrow icon 12% more
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₹2.3 L/yr - ₹4.7 L/yr

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Dell Customer Service Representative Salary

3 - 8 years exp. (8 salaries)

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₹3.3 L/yr - ₹5.5 L/yr

arrow icon 9% more
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₹1.8 L/yr - ₹3 L/yr

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₹2.3 L/yr - ₹3.7 L/yr

arrow icon 15% less
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₹3.3 L/yr - ₹4.5 L/yr

arrow icon 6% more
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₹2.1 L/yr - ₹3.1 L/yr

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₹2.1 L/yr - ₹4 L/yr

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₹3.8 L/yr - ₹4.8 L/yr

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Customer Service Representative salary at Cognizant ranges between ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 13 latest salaries received from various employees of Cognizant.

Latest annual salaries shared by Cognizant Customer Service Representative

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Experience wise Cognizant Customer Service Representative salaries

Last Updated: 25 Feb 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹2.6 L/yr - ₹4.5 L/yr
1 year  (4 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
2 years (AmbitionBox Estimate)

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₹1.4 L/yr - ₹5.2 L/yr
3 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹4.5 L/yr
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Similar Designation salaries in Cognizant

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₹2 L/yr - ₹7.5 L/yr
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₹2 L/yr - ₹5 L/yr
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₹5.5 L/yr - ₹17 L/yr
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₹2 L/yr - ₹7 L/yr
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₹2 L/yr - ₹5.3 L/yr
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₹2.45 L/yr - ₹5 L/yr
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₹3.2 L/yr - ₹6 L/yr
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₹19.2 L/yr - ₹22 L/yr
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₹2.1 L/yr - ₹9.01 L/yr
Senior Associate Salary
(48.7k salaries)
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₹9 L/yr - ₹27.44 L/yr

Top skills at Cognizant for Customer Service Representative

typing Non Voice Process Support Services Customer Service
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Salary related reviews for Cognizant

4.4

Rated by 4 employees for salary & benefits

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 10 Jan 2025

3.0
 for  Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

read more
  • Work satisfaction - Good
  • +2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Jan 2025

4.0
 for  Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

read more
  • Salary - Good
  • +1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

  • Promotions - Poor

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 18 Dec 2024

3.0
 for  Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary is lower compared to other firms.

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 28 Nov 2024

2.0
 for  Salary and Benefits

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

read more
  • Skill development - Good
  • +1 more

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 10 Nov 2024

3.0
 for  Salary and Benefits

Likes

Long term projects but mainly support projects. Flexible work timings On time salary and some increment every year Scope to show case your skills

read more
  • Skill development - Good
  • +1 more

Dislikes

Every time you have search for the projects once your current project ramp down

  • Job security - Poor
see more salary related reviews

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Cognizant Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Cognizant?
Customer Service Representative salary at Cognizant in India ranges between ₹2.2 Lakhs to ₹5.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 13% more than the average Customer Service Representative Salary in India. Salary estimates are based on 13 latest salaries received from various employees of Cognizant India.
How does the salary of a Customer Service Representative at Cognizant India compare with the average salary range for this job?
The average salary of a Customer Service Representative at Cognizant is 13% more than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Representative at Cognizant?
typing, Non Voice Process, Support Services and Customer Service are some of the popular skills required to work as a Customer Service Representative at Cognizant India.
Which similar companies are paying more than Cognizant to a Customer Service Representative in India?
  • Accenture Customer Service Representative Salary - ₹1.9 Lakhs to ₹7.0 Lakhs per year
  • DXC Technology Customer Service Representative Salary - ₹3.8 Lakhs to ₹4.8 Lakhs per year
  • IBM Customer Service Representative Salary - ₹1.8 Lakhs to ₹7.3 Lakhs per year
  • Dell Customer Service Representative Salary - ₹3.3 Lakhs to ₹5.5 Lakhs per year
  • Koch Business Solutions Customer Service Representative Salary - ₹3.3 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Customer Service Representative in companies similar to Cognizant in India?
  • TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
  • Wipro Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
  • Capgemini Customer Service Representative Salary - ₹2.5 Lakhs to ₹3.9 Lakhs per year
  • Genpact Customer Service Representative Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
  • Tech Mahindra Customer Service Representative Salary - ₹0.8 Lakhs to ₹6.0 Lakhs per year
What is the estimated take home salary of a Customer Service Representative at Cognizant in India?
The estimated take-home salary of a Customer Service Representative at Cognizant ranges between ₹26,045 per month to ₹27,468 per month in India. The take-home salary calculation is based on the average Cognizant Customer Service Representative salary in India which ranges between ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Representative at Cognizant?
According to AmbitionBox, 50% of the Cognizant Customer Service Representatives reported a notice period of 15 days or less, 33% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.

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Cognizant Customer Service Representative salary in India ranges between ₹2.2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 13 Cognizant latest salaries received from various employees of Cognizant.