Cognizant Customer Service Representative Salaries by 10+ Employees (Updated 2025)

0 - 5 years exp.

₹2.2 Lakhs - ₹5.2 Lakhs

Salary of majority employees

11% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 0 - 5 years exp. (6 salaries)	₹2.5 L/yr - ₹4.5 L/yr
Strategic & Top Management Customer Service Representative Salary 1 - 2 years exp. (3 salaries)	₹2.2 L/yr - ₹5.2 L/yr
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CSR & Social Service Customer Service Representative Salary 1 year exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.5 L/yr

Last Updated: 29 Nov 2024

Companies similar to Cognizant for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Representative Salary 2 - 10 years exp. (42 salaries)	₹2 L/yr - ₹5.5 L/yr 9% more
Infosys Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 33% less
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Wipro Customer Service Representative Salary 0 - 4 years exp. (366 salaries)	₹1.8 L/yr - ₹5 L/yr 3% more
HCLTech Customer Service Representative Salary 0 - 3 years exp. (478 salaries)	₹1.1 L/yr - ₹3.8 L/yr 30% less
Tech Mahindra Customer Service Representative Salary 0 - 6 years exp. (211 salaries)	₹1 L/yr - ₹5.5 L/yr 9% less	1 job opening
Capgemini Customer Service Representative Salary 0 - 1 year exp. (3 salaries)	₹2.5 L/yr - ₹3.9 L/yr 2% more
Accenture Customer Service Representative Salary 0 - 6 years exp. (281 salaries)	₹1.9 L/yr - ₹7 L/yr 36% more	13 job openings
IBM Customer Service Representative Salary 0 - 4 years exp. (30 salaries)	₹1.8 L/yr - ₹7.3 L/yr 14% more
Genpact Customer Service Representative Salary 0 - 8 years exp. (23 salaries)	₹2.3 L/yr - ₹4.7 L/yr 1% more
Dell Customer Service Representative Salary 1 - 6 years exp. (7 salaries)	₹1.1 L/yr - ₹5 L/yr 3% less
HCL Group Customer Service Representative Salary 0 - 2 years exp. (51 salaries)	₹1.8 L/yr - ₹3 L/yr 31% less
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NTT Data Customer Service Representative Salary 1 - 4 years exp. (14 salaries)	₹2.3 L/yr - ₹3.7 L/yr 13% less
Koch Business Solutions Customer Service Representative Salary 1 - 3 years exp. (9 salaries)	₹3.3 L/yr - ₹4.5 L/yr 8% more
Concentrix Catalyst Customer Service Representative Salary 0 - 4 years exp. (6 salaries)	₹2.1 L/yr - ₹4 L/yr 22% less
DXC Technology Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹3.8 L/yr - ₹4.8 L/yr 23% more

Customer Service Representative salary at Cognizant ranges between ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 13 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Customer Service Representative salaries

Last Updated: 29 Nov 2024

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.6 L/yr - ₹4.5 L/yr
1 year (4 salaries)	₹2.2 L/yr - ₹4.5 L/yr
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2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹5.2 L/yr
3 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.5 L/yr

View all

Similar Designation salaries in Cognizant

Customer Service Executive Salary

(54 salaries)

₹2 L/yr - ₹7.5 L/yr

Customer Service Associate Salary

(20 salaries)

₹2 L/yr - ₹4 L/yr

Customer Service Manager Salary

(5 salaries)

₹5.5 L/yr - ₹17 L/yr

Customer Care Executive Salary

(43 salaries)

₹1.75 L/yr - ₹7.5 L/yr

Customer Support Executive Salary

(48 salaries)

₹2 L/yr - ₹5.3 L/yr

Customer Support Associate Salary

(9 salaries)

₹2.45 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(41 salaries)

₹3.2 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹19.2 L/yr - ₹22 L/yr

Service Engineer Salary

(20 salaries)

₹2.1 L/yr - ₹9.01 L/yr

Senior Associate Salary

(48.5k salaries)

₹8.96 L/yr - ₹27.3 L/yr

Top skills at Cognizant for Customer Service Representative

typing Non Voice Process Support Services Customer Service

Salary related reviews for Cognizant

4.4

Rated by 4 employees for salary & benefits

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

4.0

• posted on 10 Jan 2025

3.0

for Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Work satisfaction - Good

+2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Jan 2025

4.0

for Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

Salary - Good

+1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

Promotions - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Project & Program Management Department

4.0

• posted on 18 Dec 2024

3.0

for Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Skill development - Excellent

+4 more

Dislikes

Salary is lower compared to other firms.

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2024

2.0

for Salary and Benefits

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Skill development - Good

+1 more

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Long term projects but mainly support projects. Flexible work timings On time salary and some increment every year Scope to show case your skills

Skill development - Good

+1 more

Dislikes

Every time you have search for the projects once your current project ramp down

Job security - Poor

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speedymoonflower

works at

TCS

Which Company Should I prefer?

Total Exp. 6.5 Skills: .net core Offered location; pune Cognizant (11.7 LPA) vs. HCL (15 LPA) – Which one should I choose for better job security and growth? Work-life balance at Cognizant vs. HCL – Which one is better?

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Cognizant Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Cognizant?

Customer Service Representative salary at Cognizant in India ranges between ₹2.2 Lakhs to ₹5.2 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 11% more than the average Customer Service Representative Salary in India. Salary estimates are based on 13 latest salaries received from various employees of Cognizant India.

How does the salary of a Customer Service Representative at Cognizant India compare with the average salary range for this job?

The average salary of a Customer Service Representative at Cognizant is 11% more than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Representative at Cognizant?

typing, Non Voice Process, Support Services and Customer Service are some of the popular skills required to work as a Customer Service Representative at Cognizant India.

Which similar companies are paying more than Cognizant to a Customer Service Representative in India?

Accenture Customer Service Representative Salary - ₹1.9 Lakhs to ₹7.0 Lakhs per year
DXC Technology Customer Service Representative Salary - ₹3.8 Lakhs to ₹4.8 Lakhs per year
IBM Customer Service Representative Salary - ₹1.8 Lakhs to ₹7.3 Lakhs per year
TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
Koch Business Solutions Customer Service Representative Salary - ₹3.3 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Representative in companies similar to Cognizant in India?

Wipro Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
Capgemini Customer Service Representative Salary - ₹2.5 Lakhs to ₹3.9 Lakhs per year
Genpact Customer Service Representative Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
Dell Customer Service Representative Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Customer Service Representative Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Cognizant in India?

The estimated take-home salary of a Customer Service Representative at Cognizant ranges between ₹25,486 per month to ₹26,917 per month in India. The take-home salary calculation is based on the average Cognizant Customer Service Representative salary in India which ranges between ₹2.2 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Cognizant?

According to AmbitionBox, 57% of the Cognizant Customer Service Representatives reported a notice period of 15 days or less, 29% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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Cognizant Customer Service Representative Salaries

Cognizant Customer Service Representative salary in India ranges between ₹2.2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Cognizant latest salaries received from various employees of Cognizant.