Cognizant Customer Service Representative Reviews

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Likes

No good quality need to mention

Dislikes

Terrible experience, lots of politics in case of promotion, onsite opportunity, no salary increment even you have received good rating

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work satisfaction will be negative, up to my view. No words for this company either is it process issue or company issue but at last emloyee is suffering.

Dislikes

Nothing to like here ....

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

I got my H1B visa approved then they put me on bench. They have given very less performance rating just because my H1B got approved. If You need promotion then you have to take release from current project.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Yes less work pressure and employee friendly management I have developed lot of skills working in cognizant

Dislikes

Shift times are not so perfect as shudulled

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Growth and carrier opportunity. Bucket of benefits is adjustable which is good. Quality work and new skills learning opportunity

Dislikes

Work culture is not good. Team size is always minimised. Managers are too demanding. No work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working environment in every project differs. My starting project was very well employee friendly. Leave policies are good here.

Dislikes

Some projects do micro management. You will get irritated by management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Dislikes

I am not recommend for freshers to join in this organisation if u don't have any other option u choose this by u r own risk and u don't know what stack u get even though u get a good stack u r not sure u will work in the trained stack and after 18 months completion mostly they released the fresher from the project moved to bench once u complete 2 years if u don't have project they are asking for forced resignation...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as they have really toxic culture over there. No one should join this company at all.

Dislikes

Work life balance , no skill development , salary ,company cultures,

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance. Hybrid work model Salary as there is very little variable component unlike other companies.

Dislikes

No promotions. I have seen people waiting 8 years to be promoted. No job security if you are on bench. No good projects in infrastructure domain for career growth. No skill development. No encouragement to develop cross domain skills. Last but not the least, too much of favouritism based on region and language you speak. Atleast it was in my case.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I appreciate Cognizant's strong emphasis on innovation, learning, and career growth. The company provides excellent opportunities to work with cutting-edge technologies and global clients, which helps employees gain valuable industry exposure. Additionally, Cognizant fosters a collaborative and inclusive work environment, encouraging teamwork and continuous learning.

Likes

Nothing, third class company, if you have family don't join. Project can end any point of time, you will be thrown out cognizant.

Dislikes

It's like parliament, lot of politics in project, think 10 times before joining

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary credited on time. Two way cab. Large campus. Once in 6 months we use to go to trip to nearby places.

Dislikes

No work life balance. Constant pressure to meet targets. Worked overtime without any additional payment. Leads will put you on PIP if you don't meet the targets.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Their training program is good

Dislikes

After giving training in academy, there are lot of irregularities in project allocation. Joiners have to wait for 1-6 weeks for projects and also some problems after that. They also don't allow them to report from home during this waiting period (where they are just sitting idle for days).

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

nothing much on got the internet reimbursement while being deployed on project

Dislikes

once you get tagged to project there is no coming out of it. NO ONE WILL HELP YOU OUT, HR WON"T REPLY

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.