Cognizant Customer Service Manager Salaries by 5 Employees (Updated 2025)

5 - 9 years exp.

₹5.5 Lakhs - ₹17 Lakhs

Low Confidence

Salary of majority employees

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70% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 5 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 5 - 7 years exp. (AmbitionBox Estimate)	Unlock ₹5 L/yr - ₹6.1 L/yr
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Sales & Business Development Customer Service Manager Salary 6 years exp. (AmbitionBox Estimate)	Unlock ₹7.7 L/yr - ₹9.4 L/yr

Last Updated: 31 Jan 2025

Companies similar to Cognizant for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	Unlock ₹2.9 L/yr - ₹12.6 L/yr 24% less
Infosys Customer Service Manager Salary 5 - 13 years exp. (3 salaries)	Unlock ₹6.4 L/yr - ₹18.3 L/yr 44% more
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Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	Unlock ₹1.6 L/yr - ₹6.3 L/yr 52% less	1 job opening
HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	Unlock ₹7.6 L/yr - ₹20.2 L/yr 19% more
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	Unlock ₹2.1 L/yr - ₹7 L/yr 53% less
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	Unlock ₹1.8 L/yr - ₹9.6 L/yr 51% less
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	Unlock ₹3.8 L/yr - ₹9.5 L/yr 36% less	1 job opening
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹18 L/yr At par
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹13 L/yr 17% less
Dell EMC Customer Service Manager Salary 5 - 6 years exp. (4 salaries)	Unlock ₹3 L/yr - ₹40 L/yr 74% more
Atos Customer Service Manager Salary 15 - 18 years exp. (4 salaries)	Unlock ₹14.9 L/yr - ₹17 L/yr 56% more
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NielsenIQ Customer Service Manager Salary 3 - 12 years exp. (4 salaries)	Unlock ₹14.8 L/yr - ₹17 L/yr 61% more
HCL Infosystems Customer Service Manager Salary 1 - 12 years exp. (3 salaries)	Unlock ₹2.1 L/yr - ₹8 L/yr 48% less
NTT DATA, Inc. Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹11 L/yr 16% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Manager salary at Cognizant ranges between ₹5.5 Lakhs to ₹17 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Customer Service Manager salaries

Last Updated: 31 Jan 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	Unlock ₹5.5 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹2.6 L/yr - ₹8.7 L/yr
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7 years (AmbitionBox Estimate)	Unlock ₹5.5 L/yr - ₹17.2 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹11.3 L/yr - ₹14.4 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹6.2 L/yr - ₹17 L/yr

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Top skills at Cognizant for Customer Service Manager

Service Delivery Management Customer Service Management Excel bpo Pivot BPO Management

Salary related reviews for Cognizant

Senior Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

3.0

• posted on 26 Jan 2025

4.0

for Salary and Benefits

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Salary - Good

+1 more

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Skill development - Poor

+3 more

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

4.0

• posted on 10 Jan 2025

3.0

for Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Work satisfaction - Good

+2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Jan 2025

4.0

for Salary and Benefits

Likes

If you swith to Cognizant, they will provide good salary compared to other service based company. They also push their associate for skill development with regular certification drive.

Salary - Good

+1 more

Dislikes

The appraisal system dropped drastically in couple of years. Very minimum salary hike with high ratings.

Promotions - Poor

Team Lead in Bangalore / Bengaluru

Full Time

Project & Program Management Department

4.0

• posted on 18 Dec 2024

3.0

for Salary and Benefits

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Skill development - Excellent

+4 more

Dislikes

Salary is lower compared to other firms.

Senior Associate in Kolkata

Full Time

Engineering - Software & QA Department

4.0

• posted on 28 Nov 2024

2.0

for Salary and Benefits

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Skill development - Good

+1 more

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Salary - Poor

+1 more

see more salary related reviews

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Cognizant Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Cognizant?

Customer Service Manager salary at Cognizant in India ranges between ₹5.5 Lakhs to ₹17.0 Lakhs for experience between 5 years to 9 years. According to our estimates it is 70% more than the average Customer Service Manager Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Cognizant India.

How does the salary of a Customer Service Manager at Cognizant India compare with the average salary range for this job?

The average salary of a Customer Service Manager at Cognizant is 70% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Cognizant?

Service Delivery Management, Customer Service Management, Excel, bpo and Pivot are some of the popular skills required to work as a Customer Service Manager at Cognizant India.

Which similar companies are paying more than Cognizant to a Customer Service Manager in India?

Dell EMC Customer Service Manager Salary - ₹3.0 Lakhs to ₹40.0 Lakhs per year
NielsenIQ Customer Service Manager Salary - ₹14.8 Lakhs to ₹17.0 Lakhs per year
Atos Customer Service Manager Salary - ₹14.9 Lakhs to ₹17.0 Lakhs per year
Infosys Customer Service Manager Salary - ₹6.4 Lakhs to ₹18.3 Lakhs per year
HCLTech Customer Service Manager Salary - ₹7.6 Lakhs to ₹20.2 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Cognizant in India?

IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
NTT DATA, Inc. Customer Service Manager Salary - ₹3.0 Lakhs to ₹11.0 Lakhs per year
Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹13.0 Lakhs per year
TCS Customer Service Manager Salary - ₹2.9 Lakhs to ₹12.6 Lakhs per year
Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Cognizant in India?

The estimated take-home salary of a Customer Service Manager at Cognizant ranges between ₹71,729 per month to ₹73,578 per month in India. The take-home salary calculation is based on the average Cognizant Customer Service Manager salary in India which ranges between ₹5.5 Lakhs to ₹17.0 Lakhs per year for employees with experience between 5 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Cognizant?

According to AmbitionBox, 100% of the Cognizant Customer Service Managers reported a notice period of 2 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Cognizant Customer Service Manager Salaries

Cognizant Customer Service Manager salary in India ranges between ₹5.5 Lakhs to ₹17 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Cognizant latest salaries received from various employees of Cognizant.