Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Capgemini Team. If you also belong to the team, you can get access from here

Capgemini Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salariesFilter salaries by

Capgemini Customer Service Manager salaries in India

Annual salary range
2 - 5 years exp.
₹3.8 Lakhs - ₹9.5 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Avg. annual salary
unlock blur

Monthly In-hand Salary

unlock blur

6% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 2 - 5 years of experience

Interested in this particular role?

Last Updated: 23 Oct 2023

Companies similar to Capgemini for Customer Service Manager

Company name Avg Annual Salary Open Jobs
Logo
Accenture Customer Service Manager Salary

0 - 14 years exp. (27 salaries)

unlock blur

₹1.8 L/yr - ₹9.6 L/yr

arrow icon 23% less
Logo
Tech Mahindra Customer Service Manager Salary

1 - 14 years exp. (25 salaries)

unlock blur

₹2.1 L/yr - ₹7 L/yr

arrow icon 27% less
Logo
TCS Customer Service Manager Salary

1 - 21 years exp. (21 salaries)

unlock blur

₹2.9 L/yr - ₹12.6 L/yr

arrow icon 19% more
Logo
Cognizant Customer Service Manager Salary

5 - 13 years exp. (6 salaries)

unlock blur

₹5.5 L/yr - ₹15.1 L/yr

arrow icon 63% more
Logo
IBM Customer Service Manager Salary

1 - 17 years exp. (5 salaries)

unlock blur

₹2 L/yr - ₹18 L/yr

arrow icon 57% more
Logo
Genpact Customer Service Manager Salary

9 - 15 years exp. (5 salaries)

unlock blur

₹3.5 L/yr - ₹13 L/yr

arrow icon 30% more
Logo
Dell EMC Customer Service Manager Salary

5 - 6 years exp. (4 salaries)

unlock blur

₹3 L/yr - ₹40 L/yr

arrow icon 173% more
Logo
Atos Customer Service Manager Salary

15 - 18 years exp. (4 salaries)

unlock blur

₹14.9 L/yr - ₹17 L/yr

arrow icon 144% more
Logo
Wipro Customer Service Manager Salary

1 - 5 years exp. (4 salaries)

unlock blur

₹1.6 L/yr - ₹6.3 L/yr

arrow icon 25% less
Logo
NielsenIQ Customer Service Manager Salary

3 - 12 years exp. (4 salaries)

unlock blur

₹14.8 L/yr - ₹17 L/yr

arrow icon 153% more
Logo
HCLTech Customer Service Manager Salary

9 - 15 years exp. (4 salaries)

unlock blur

₹7.6 L/yr - ₹20.2 L/yr

arrow icon 88% more
Logo
unlock blur

₹2.1 L/yr - ₹8 L/yr

arrow icon 18% less
Logo
Infosys Customer Service Manager Salary

5 - 13 years exp. (3 salaries)

unlock blur

₹6.4 L/yr - ₹18.3 L/yr

arrow icon 127% more
Logo
unlock blur

₹3 L/yr - ₹11 L/yr

arrow icon 32% more
Customer Service Manager salary at Capgemini ranges between ₹3.8 Lakhs to ₹9.5 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Capgemini.

Latest annual salaries shared by Capgemini Customer Service Manager

1y ago
₹9.5 Lakhs
4 years exp.
1y ago
₹7 Lakhs
5 years exp.
1y ago
₹7 Lakhs
4 years exp.
1y ago
₹7 Lakhs
4 years exp.
1y ago
₹3.8 Lakhs
2 years exp.

Experience wise Capgemini Customer Service Manager salaries

Last Updated: 23 Oct 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

unlock blur

₹3.8 L/yr - ₹7.8 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹5.1 L/yr - ₹6.5 L/yr
4 years  (3 salaries)

unlock blur

₹2.8 L/yr - ₹9.5 L/yr
5 years (AmbitionBox Estimate)

unlock blur

₹7 L/yr - ₹15 L/yr

Similar Designation salaries in Capgemini

Customer Service Officer Salary
(AmbitionBox Estimate)
unlock blur
₹4.7 L/yr - ₹6 L/yr
unlock blur
₹2 L/yr - ₹4.05 L/yr
unlock blur
₹2.16 L/yr - ₹3.78 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
unlock blur
₹14.4 L/yr - ₹18.4 L/yr
unlock blur
₹2.5 L/yr - ₹4 L/yr
unlock blur
₹1.7 L/yr - ₹3.9 L/yr
unlock blur
₹2 L/yr - ₹4 L/yr
Branch Manager Salary
(5 salaries)
unlock blur
₹14.18 L/yr - ₹29 L/yr
unlock blur
₹3.75 L/yr - ₹15.74 L/yr
unlock blur
₹2.8 L/yr - ₹6 L/yr

Top skills at Capgemini for Customer Service Manager

MS Office Tools Capacity Planning Customer Service Management Calling Team Management Contact Center Customer Experience Client Interaction Customer Service call center

Salary related reviews for Capgemini

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Apr 2025

1.0
 for  Salary and Benefits

Likes

One will get various chances to develop one's skills, and the job is secure; it's guaranteed that they don't fire anybody. Because there is no need to fire the lowest-paid labour.

read more
  • Skill development - Good
  • +1 more

Dislikes

...t job on the whole. If you will ask, they will say that you're already overpaid. If you manage to get the salary you want in starting, then after 5 years, you can expect a 10% hike in your salary.

read more
  • Salary - Bad
  • +1 more

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 10 Mar 2025

3.0
 for  Salary and Benefits

Likes

Work life balance completely satisfied, no more restrictions, if you complete your work you can enjoy your freedom, peaceful environment, lovely accamadation.

read more
  • Skill development - Excellent
  • +5 more

Dislikes

The only one Salary compensation is lower than expectations

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 17 Feb 2025

1.0
 for  Salary and Benefits

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

  • Skill development - Excellent

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 31 Dec 2024

1.0
 for  Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 28 Nov 2024

1.0
 for  Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

read more
  • Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

read more
  • Salary - Bad
  • +3 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Capgemini Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Capgemini ?
The average salary of a Customer Service Manager at Capgemini in India typically ranges from ₹3.8 Lakhs to ₹9.5 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Customer Service Manager at Capgemini earn more than ₹9.5 Lakhs per year, and the top 1% earn over ₹9.5 Lakhs per year. Customer Service Manager Salaries at Capgemini can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Capgemini employees in India.
What is the estimated take home salary of a Customer Service Manager at Capgemini in India?
The estimated take-home salary of a Customer Service Manager at Capgemini in India typically ranges from ₹48,162 to ₹49,301 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹9.5 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Capgemini. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Manager at Capgemini ?
To be a Customer Service Manager at Capgemini in india, the key skills required include:

  • - MS Office Tools
  • - Capacity Planning
  • - Customer Service Management
  • - Calling
  • - Team Management

These skills are highly valued at Capgemini and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Capgemini for Customer Service Manager in India?
Dell EMC ₹3.0 Lakhs to ₹40.0 Lakhs per year
NielsenIQ ₹14.8 Lakhs to ₹17.0 Lakhs per year
Atos ₹14.9 Lakhs to ₹17.0 Lakhs per year
Infosys ₹6.4 Lakhs to ₹18.3 Lakhs per year
HCLTech ₹7.6 Lakhs to ₹20.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capgemini, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to Capgemini in India?
The salary of a Customer Service Manager at companies similar to Capgemini in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Cognizant ₹5.5 Lakhs to ₹15.1 Lakhs per year
IBM ₹2.0 Lakhs to ₹18.0 Lakhs per year
NTT DATA, Inc. ₹3.0 Lakhs to ₹11.0 Lakhs per year
Genpact ₹3.5 Lakhs to ₹13.0 Lakhs per year
TCS ₹2.9 Lakhs to ₹12.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at Capgemini in India?
The salary growth for a Customer Service Manager at Capgemini depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Capgemini:

Experience Average Salary Range
2 years ₹3.8 Lakhs to ₹7.8 Lakhs per year
3 years ₹5.1 Lakhs to ₹6.5 Lakhs per year
4 years ₹2.8 Lakhs to ₹9.5 Lakhs per year
5 years ₹7.0 Lakhs to ₹15.0 Lakhs per year
and so on.

Tell us how to improve this page.

Capgemini Customer Service Manager salary in India ranges between ₹3.8 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Capgemini latest salaries received from various employees of Capgemini.