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3.8

based on 39.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Capgemini Customer Service Manager salaries in India

Annual salary range
2 - 5 years exp.
₹3.8 Lakhs - ₹9.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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9% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 2 - 5 years of experience

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Last Updated: 23 Oct 2023

Companies similar to Capgemini for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Manager Salary

0 - 21 years exp. (25 salaries)

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₹3 L/yr - ₹13.4 L/yr

arrow icon 25% more
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Infosys Customer Service Manager Salary

3 - 14 years exp. (4 salaries)

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₹5 L/yr - ₹22 L/yr

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Wipro Customer Service Manager Salary

1 - 8 years exp. (8 salaries)

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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 59% less
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Tech Mahindra Customer Service Manager Salary

1 - 14 years exp. (25 salaries)

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₹2.1 L/yr - ₹7 L/yr

arrow icon 27% less
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Accenture Customer Service Manager Salary

0 - 14 years exp. (27 salaries)

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₹1.8 L/yr - ₹9.6 L/yr

arrow icon 23% less
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Cognizant Customer Service Manager Salary

5 - 13 years exp. (6 salaries)

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₹5.5 L/yr - ₹15.1 L/yr

arrow icon 77% more
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IBM Customer Service Manager Salary

1 - 17 years exp. (5 salaries)

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₹2 L/yr - ₹18 L/yr

arrow icon 57% more
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Genpact Customer Service Manager Salary

9 - 13 years exp. (5 salaries)

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₹3.5 L/yr - ₹9 L/yr

arrow icon 15% less
2 job openings
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NielsenIQ Customer Service Manager Salary

3 - 12 years exp. (5 salaries)

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₹14.8 L/yr - ₹20.7 L/yr

arrow icon 164% more
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Dell EMC Customer Service Manager Salary

5 - 6 years exp. (4 salaries)

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₹3 L/yr - ₹40 L/yr

arrow icon 173% more
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₹2.1 L/yr - ₹8 L/yr

arrow icon 18% less
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₹2 L/yr - ₹3.4 L/yr

arrow icon 53% less
Customer Service Manager salary at Capgemini ranges between ₹3.8 Lakhs to ₹9.5 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Capgemini.

Latest annual salaries shared by Capgemini Customer Service Manager

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Experience wise Capgemini Customer Service Manager salaries

Last Updated: 23 Oct 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹7.8 L/yr
3 years (AmbitionBox Estimate)

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₹5.1 L/yr - ₹6.5 L/yr
4 years  (3 salaries)

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₹2.8 L/yr - ₹9.5 L/yr
5 years (AmbitionBox Estimate)

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₹7 L/yr - ₹15 L/yr

Similar Designation salaries in Capgemini

Customer Service Officer Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
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₹2 L/yr - ₹6.5 L/yr
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₹2.16 L/yr - ₹4.5 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr
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₹2.5 L/yr - ₹3.87 L/yr
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₹1.7 L/yr - ₹3.9 L/yr
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₹2.25 L/yr - ₹3.6 L/yr
Branch Manager Salary
(5 salaries)
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₹14.18 L/yr - ₹29 L/yr
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₹3 L/yr - ₹17.78 L/yr
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₹2.8 L/yr - ₹4.9 L/yr

Top skills at Capgemini for Customer Service Manager

MS Office Tools Capacity Planning Customer Service Management Calling Team Management Contact Center Customer Experience Client Interaction Customer Service call center

Salary related reviews for Capgemini

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 31 Dec 2024

1.0
 for  Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

read more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 28 Nov 2024

1.0
 for  Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

read more

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

read more

Full Time

 · 

IT & Information Security Department

1.0
  •  posted on 31 Oct 2024

2.0
 for  Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Sep 2024

2.0
 for  Salary and Benefits

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.

read more

Full Time

 · 

Human Resources Department

2.0
  •  posted on 27 Aug 2024

1.0
 for  Salary and Benefits

Likes

1. Good work culture 2. Great Team to work 3. Supportive collegues

Dislikes

1. Poor salary hike 2. Not giving promotions to dedicated employee. 3. Biased in giving promotions and hike. The people who are already working as PL, TL, Managers they are getting promotions and good hike. 4. IJP and IPO doesn't work if you wish to move to your favourite department

read more
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Capgemini Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Capgemini?
Customer Service Manager salary at Capgemini in India ranges between ₹3.8 Lakhs to ₹9.5 Lakhs for experience between 2 years to 5 years. According to our estimates it is 9% more than the average Customer Service Manager Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Capgemini India.
How does the salary of a Customer Service Manager at Capgemini India compare with the average salary range for this job?
The average salary of a Customer Service Manager at Capgemini is 9% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at Capgemini?
MS Office Tools, Capacity Planning, Customer Service Management, Calling and Team Management are some of the popular skills required to work as a Customer Service Manager at Capgemini India.
Which similar companies are paying more than Capgemini to a Customer Service Manager in India?
  • Dell EMC Customer Service Manager Salary - ₹3.0 Lakhs to ₹40.0 Lakhs per year
  • NielsenIQ Customer Service Manager Salary - ₹14.8 Lakhs to ₹20.7 Lakhs per year
  • Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
  • Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹15.1 Lakhs per year
  • IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to Capgemini in India?
  • TCS Customer Service Manager Salary - ₹3.0 Lakhs to ₹13.4 Lakhs per year
  • Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹9.0 Lakhs per year
  • HCL Infosystems Customer Service Manager Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
  • Accenture Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.6 Lakhs per year
  • Tech Mahindra Customer Service Manager Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at Capgemini in India?
The estimated take-home salary of a Customer Service Manager at Capgemini ranges between ₹48,162 per month to ₹49,301 per month in India. The take-home salary calculation is based on the average Capgemini Customer Service Manager salary in India which ranges between ₹3.8 Lakhs to ₹9.5 Lakhs per year for employees with experience between 2 years to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at Capgemini?
According to AmbitionBox, 100% of the Capgemini Customer Service Managers reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Capgemini Customer Service Manager salary in India ranges between ₹3.8 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Capgemini latest salaries received from various employees of Capgemini.