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Capgemini Customer Service Manager salaries in New Delhi

Annual salary range
Select experience
₹6.3 Lakhs - ₹8 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 7 May 2023

Companies similar to Capgemini for Customer Service Manager in New Delhi

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Capgemini Customer Service Manager Salary

4 years exp. (AmbitionBox Estimate)

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₹6.3 L/yr - ₹8 L/yr

vs
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₹2.6 L/yr - ₹5.3 L/yr

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Genpact Customer Service Manager Salary

10 - 15 years exp. (3 salaries)

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₹7.5 L/yr - ₹13 L/yr

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TCS Customer Service Manager Salary

1 - 15 years exp. (3 salaries)

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₹5.4 L/yr - ₹8.5 L/yr

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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (54 salaries)

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₹2.2 L/yr - ₹7.8 L/yr

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₹3.9 L/yr - ₹6.6 L/yr

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Customer Service Manager salary at Capgemini ranges between ₹6.3 Lakhs to ₹8 Lakhs per year for employees with 4 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Capgemini.

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Top skills at Capgemini for Customer Service Manager

MS Office Tools Capacity Planning Customer Service Management Calling Team Management Contact Center Customer Experience Client Interaction Customer Service call center

Salary related reviews for Capgemini

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Apr 2025

1.0
 for  Salary and Benefits

Likes

One will get various chances to develop one's skills, and the job is secure; it's guaranteed that they don't fire anybody. Because there is no need to fire the lowest-paid labour.

read more
  • Skill development - Good
  • +1 more

Dislikes

...t job on the whole. If you will ask, they will say that you're already overpaid. If you manage to get the salary you want in starting, then after 5 years, you can expect a 10% hike in your salary.

read more
  • Salary - Bad
  • +1 more

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 10 Mar 2025

3.0
 for  Salary and Benefits

Likes

Work life balance completely satisfied, no more restrictions, if you complete your work you can enjoy your freedom, peaceful environment, lovely accamadation.

read more
  • Skill development - Excellent
  • +5 more

Dislikes

The only one Salary compensation is lower than expectations

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 17 Feb 2025

1.0
 for  Salary and Benefits

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

  • Skill development - Excellent

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 31 Dec 2024

1.0
 for  Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 28 Nov 2024

1.0
 for  Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

read more
  • Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

read more
  • Salary - Bad
  • +3 more
see more salary related reviews

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Capgemini Customer Service Manager Salary FAQs

How the salary growth look like for a Customer Service Manager at Capgemini in New Delhi?
The salary growth for a Customer Service Manager at Capgemini in New Delhi depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in New Delhi can expect the following growth trajectory at Capgemini:

Experience Average Salary Range
4 years ₹6.3 Lakhs to ₹8.0 Lakhs per year
and so on.

Tell us how to improve this page.

Capgemini Customer Service Manager salary in New Delhi ranges between ₹6.3 Lakhs to ₹8 Lakhs. This is an estimate based on latest salaries received from employees of Capgemini.