Capgemini Customer Service Officer Salaries by Employees (Updated 2025)

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₹4.6 Lakhs - ₹5.9 Lakhs

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Last Updated: 5 Mar 2025

Companies similar to Capgemini for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Officer Salary 0 - 5 years exp. (5 salaries)	Unlock ₹1.9 L/yr - ₹4.3 L/yr 43% less
Tech Mahindra Customer Service Officer Salary 0 - 4 years exp. (13 salaries)	Unlock ₹1.5 L/yr - ₹3.6 L/yr 55% less
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Accenture Customer Service Officer Salary 1 - 6 years exp. (7 salaries)	Unlock ₹4 L/yr - ₹5 L/yr 11% less
Genpact Customer Service Officer Salary 0 - 6 years exp. (6 salaries)	Unlock ₹3.1 L/yr - ₹5 L/yr 22% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (861 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 41% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Officer salary at Capgemini ranges between ₹4.6 Lakhs to ₹5.9 Lakhs per year for employees with 7 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Capgemini.

Similar Designation salaries in Capgemini

Customer Service Manager Salary

(5 salaries)

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₹3.75 L/yr - ₹9.5 L/yr

Customer Service Associate Salary

(18 salaries)

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₹2 L/yr - ₹4.05 L/yr

Customer Service Executive Salary

(24 salaries)

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₹2.16 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(14 salaries)

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₹1.7 L/yr - ₹3.9 L/yr

Customer Service Representative Salary

(4 salaries)

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₹2.5 L/yr - ₹4 L/yr

Service Engineer Salary

(19 salaries)

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₹3 L/yr - ₹18.06 L/yr

Customer Support Associate Salary

(13 salaries)

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₹2 L/yr - ₹4 L/yr

Customer Support Executive Salary

(9 salaries)

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₹2.8 L/yr - ₹4.9 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

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₹14.4 L/yr - ₹18.4 L/yr

Senior Customer Service Executive Salary

(6 salaries)

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₹3 L/yr - ₹5.5 L/yr

Salary related reviews for Capgemini

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 31 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

Salary - Bad

+5 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

2.0

• posted on 28 Nov 2024

1.0

for Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

Salary - Bad

+3 more

Team Lead in Pune

Full Time

IT & Information Security Department

1.0

• posted on 31 Oct 2024

2.0

for Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

Skill development - Good

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

Salary - Poor

+5 more

Senior Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Sep 2024

2.0

for Salary and Benefits

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Human Resources Department

2.0

• posted on 27 Aug 2024

1.0

for Salary and Benefits

Likes

1. Good work culture 2. Great Team to work 3. Supportive collegues

Job security - Good

+1 more

Dislikes

1. Poor salary hike 2. Not giving promotions to dedicated employee. 3. Biased in giving promotions and hike. The people who are already working as PL, TL, Managers they are getting promotions and good hike. 4. IJP and IPO doesn't work if you wish to move to your favourite department

Salary - Bad

+1 more

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an associate consultant

Need advice !!!

I have 3.5 yoe as a power bi developer, this will be my first switch. I am expecting an 100% hike but companies are stating the maximum they can give is 70-75%. How to handle the situation?

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Capgemini Customer Service Officer Salary FAQs

What is the notice period for Customer Service Officer at Capgemini?

According to AmbitionBox, 100% of the Capgemini Customer Service Officers reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Capgemini Customer Service Officer Salaries

Capgemini Customer Service Officer salary in India ranges between ₹4.6 Lakhs to ₹5.9 Lakhs. This is an estimate based on latest salaries received from employees of Capgemini.