Capgemini Customer Service Associate Salaries by 10+ Employees (Updated 2025)

0 - 4 years exp.

₹2 Lakhs - ₹4.1 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Last Updated: 27 Mar 2025

Companies similar to Capgemini for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹1 L/yr - ₹5 L/yr At par	1 job opening
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 65% more	13 job openings
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Wipro Customer Service Associate Salary 0 - 5 years exp. (327 salaries)	₹1.2 L/yr - ₹4.3 L/yr 2% less
TCS Customer Service Associate Salary 0 - 8 years exp. (192 salaries)	₹1.5 L/yr - ₹6.5 L/yr 19% more
Genpact Customer Service Associate Salary 0 - 7 years exp. (94 salaries)	₹1.5 L/yr - ₹4.7 L/yr 17% more	8 job openings
HCLTech Customer Service Associate Salary 0 - 3 years exp. (47 salaries)	₹1.4 L/yr - ₹5 L/yr 3% less
NielsenIQ Customer Service Associate Salary 1 - 4 years exp. (30 salaries)	₹6.5 L/yr - ₹9.5 L/yr 195% more
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	₹2 L/yr - ₹5 L/yr 9% more
NTT Data Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr 32% more
NTT DATA, Inc. Customer Service Associate Salary 0 - 6 years exp. (9 salaries)	₹2.8 L/yr - ₹5.1 L/yr 35% more
DXC Technology Customer Service Associate Salary 0 - 8 years exp. (8 salaries)	₹2 L/yr - ₹4.5 L/yr 17% more
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IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 1% less
HCL Group Customer Service Associate Salary 0 - 2 years exp. (6 salaries)	₹1.8 L/yr - ₹3.6 L/yr 14% less
Dell EMC Customer Service Associate Salary 0 - 1 year exp. (5 salaries)	₹2 L/yr - ₹2.8 L/yr 19% less
Koch Business Solutions Customer Service Associate Salary 2 - 5 years exp. (5 salaries)	₹3.5 L/yr - ₹6.2 L/yr 79% more
HCL Infosystems Customer Service Associate Salary 15 - 19 years exp. (4 salaries)	₹11.2 L/yr - ₹13 L/yr 326% more
Tata Group Customer Service Associate Salary 0 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹5 L/yr 23% more
Concentrix Catalyst Customer Service Associate Salary 1 - 2 years exp. (3 salaries)	₹2 L/yr - ₹2.5 L/yr 24% less
UST Customer Service Associate Salary 1 - 8 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr 56% more

Customer Service Associate salary at Capgemini ranges between ₹2 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 19 latest salaries received from various employees of Capgemini.

Experience wise Capgemini Customer Service Associate salaries

Last Updated: 27 Mar 2025

Experience	Avg Annual Salary
Fresher (10 salaries)	₹2 L/yr - ₹2.7 L/yr
1 year (3 salaries)	₹1 L/yr - ₹3.6 L/yr
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2 years (3 salaries)	₹1.1 L/yr - ₹3.6 L/yr
3 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in Capgemini

Customer Support Associate Salary

(13 salaries)

₹2 L/yr - ₹4 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Customer Service Executive Salary

(19 salaries)

₹2.16 L/yr - ₹3.5 L/yr

Customer Service Manager Salary

(5 salaries)

₹3.75 L/yr - ₹9.5 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.5 L/yr - ₹4 L/yr

Customer Care Executive Salary

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₹1.7 L/yr - ₹3.9 L/yr

Senior Associate Salary

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₹1.45 L/yr - ₹7.5 L/yr

Customer Support Executive Salary

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Process Associate Salary

(10.4k salaries)

₹0.6 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

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₹3 L/yr - ₹5.5 L/yr

Top skills at Capgemini for Customer Service Associate

Customer Service HIPAA Counselling Customer Service Training Healthcare Customer Handling international bpo international call center international voice US Shift Oracle Salesforce Database CSA

Salary related reviews for Capgemini

2.6

Rated by 4 employees for salary & benefits

Process Associate in Chennai

Full Time

Finance & Accounting Department

5.0

• posted on 10 Mar 2025

3.0

for Salary and Benefits

Likes

Work life balance completely satisfied, no more restrictions, if you complete your work you can enjoy your freedom, peaceful environment, lovely accamadation.

Skill development - Excellent

+5 more

Dislikes

The only one Salary compensation is lower than expectations

Process Associate in Noida

Full Time

Finance & Accounting Department

2.0

• posted on 17 Feb 2025

1.0

for Salary and Benefits

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

Skill development - Excellent

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

Salary - Bad

+3 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 31 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

Salary - Bad

+5 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

2.0

• posted on 28 Nov 2024

1.0

for Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

Salary - Bad

+3 more

Team Lead in Pune

Full Time

IT & Information Security Department

1.0

• posted on 31 Oct 2024

2.0

for Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

Skill development - Good

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

Salary - Poor

+5 more

see more salary related reviews

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What people are saying about Capgemini

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Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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Capgemini Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Capgemini ?

The average salary of a Customer Service Associate at Capgemini in India typically ranges from ₹2.0 Lakhs to ₹4.1 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Associate at Capgemini earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.1 Lakhs per year. Customer Service Associate Salaries at Capgemini can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Capgemini employees in India.

What is the estimated take home salary of a Customer Service Associate at Capgemini in India?

The estimated take-home salary of a Customer Service Associate at Capgemini in India typically ranges from ₹20,199 to ₹21,859 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.1 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Capgemini. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at Capgemini ?

To be a Customer Service Associate at Capgemini in india, the key skills required include:

- Customer Service
- HIPAA
- Counselling
- Customer Service
- Training

These skills are highly valued at Capgemini and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Capgemini for Customer Service Associate in India?

HCL Infosystems	₹11.2 Lakhs to ₹13.0 Lakhs per year
NielsenIQ	₹6.5 Lakhs to ₹9.5 Lakhs per year
Koch Business Solutions	₹3.5 Lakhs to ₹6.2 Lakhs per year
Accenture	₹0.9 Lakhs to ₹7.8 Lakhs per year
UST	₹4.0 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capgemini, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Capgemini in India?

The salary of a Customer Service Associate at companies similar to Capgemini in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT DATA, Inc.	₹2.8 Lakhs to ₹5.1 Lakhs per year
NTT Data	₹2.0 Lakhs to ₹4.5 Lakhs per year
Tata Group	₹2.8 Lakhs to ₹5.0 Lakhs per year
TCS	₹1.5 Lakhs to ₹6.5 Lakhs per year
Genpact	₹1.5 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Capgemini in India?

The salary growth for a Customer Service Associate at Capgemini depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Capgemini:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹2.7 Lakhs per year
1 year	₹1.0 Lakhs to ₹3.6 Lakhs per year
2 years	₹1.1 Lakhs to ₹3.6 Lakhs per year
3 years	₹2.9 Lakhs to ₹3.7 Lakhs per year

and so on.

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Capgemini Customer Service Associate Salaries

Capgemini Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 Capgemini latest salaries received from various employees of Capgemini.