Capgemini Customer Service Associate Reviews

Likes

I like working at Capgemini because of its supportive environment, which helps in skill development. The team leaders and managers are always encouraging, making it easy to learn and grow. The work culture is positive, and collaboration with colleagues enhances productivity. It’s a great place to gain experience and improve professionally.

Dislikes

No

Dislikes

The work culture is not good. They want machine not human and forced to extend like anything and there are incidents happened that some people got offer letter but still HR cancelled their joining which is where shocking.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Just cafeteria is good. Capgemini is very reputable company in cat A. I had a dream to work in mnc company.

Dislikes

Nothing is good. Full of politics, favouriteism and feminisms. If anyone joining this company then beware of some people like, ehtesham akhtar, sudeb banerjee, pinaki ghosh, hardik vadalia, kishore sharma. These are the worst people in the bpo industry in Kolkata. They always provide chance whoever favourite to them. Or you must know how do "talwe chatna ". Honest work and hardworking people will be ignored. And do not join ADT PROJECT....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

Likes

Hybrid shift is their, shift flexibility

Dislikes

Management misuse their position, excess favouritism, biasness, no respect for working people, buttering and oiling are the priority.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance Skills development Company culture Internal Opportunities

Dislikes

Pay not upto the market standards Below average hikes Promotions have been halted Work satisfaction Lack of communication from Senior management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing except learning/ training path

Dislikes

Internal politics is more in Bangalore Campus, If you keep buttering the HR, SME, Team Lead/ Manager, then only you could secure your job here. If your a Fresher , I could never recommend this company , Worst company because once after training chances of removing you is more ..

Likes

Yes, because of my team. My mangers and our colleagues are making the workplace more comfortable and secured.

Dislikes

Transport facility not for all the shifts

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like

Dislikes

HR is not responsive .They dont reply mails .Dont join any Gurugaon based project .they will Harras you like anything .they will make your life hell .if they will not increment is fine but atleast don't torture people . Some managers like Abhishek Jain , Gunjan Chopra they will hound you like anything.They force you to leave the job .

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

In Capgemini it is mandatory tow work from office 12 days in a month.

Dislikes

Worst experience with leads and manager Depends on leads the work life balance and culture We cannot take a single day leave while serving notice period this was worst I have ever seen

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

strong emphasis on work-life balance, diverse projects, a supportive and collaborative culture, robust learning and development opportunities, commitment to employee growth, and the chance to work on cutting-edge technologies with global clients

Dislikes

poor project allocation, inadequate career growth opportunities, a lack of work-life balance, inconsistent management quality, feeling like "just a number" within the company, limited flexibility, and a culture that prioritizes billable hours over employee well-being

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working life balance is quite there and u learned a lot as opportunities are very much.

Dislikes

Money they gave little less ,no extra perks ,no bonuses.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company culture

Dislikes

No hike since long, for promotion u will get 1% hike that's pathetic.performance parameters are confusing and changed as an when required no growth in salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

There is under staffing managers forces employees to do extra hour Shifts. Logging on weekends. There is no overtime payment policy. 1 person is tasked to do 2 persons work, also there is no increment in salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to specific

Dislikes

Always the person who are close to the manager gets promotion,hike & leading position even though they are dumb and other people dont get anything

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Capgemini is good company for Freshers, and work life balance is good,

Dislikes

They not give promotions and opportunities to enhance your skills, manager decide in which project you work and not interested in our interests. It is not good for freshers who want enhance your skill in perticular domain, it is only in managers hand

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.