Koch Business Solutions Customer Service Associate salaries in India

Likes

* Flexible timings (even though center pushes for 5 day working). * Pay is competitive in IT but not so in Finance * Show that you know/practice PBM and work can take a back seat, bad news it shall make you non hirable in the market.

Dislikes

...voluntary? * Leadership doesnt understand the diff between use and abuse of PBM. Its funny that you can use the same culture conversation to give someone a huge pay and also throw someone out, just need to be a good speaker. *Multiple leadership changes across levels that happen overnight, which changes the dynamics of the team. *One could wake up to realize they have been fired on the same day, without notice/ or compensation. * I heard there were good number of employees from the HR team who left all of a sudden in the same way. Its only their third party hiring that is permanent.. * The leadership isnt able to manage the center dynamics and just portray a happy picture to any leader when they come up... The reality is diff behind close doors. * Supervisors/Leaders live in constant fear than techies, as they arent even sure if someone is carving a path for them to be thrown out.

Likes

If you're a extraordinary performer you will get good hike. Hikes arr purely performance oriented. I personally Celt in my team

Dislikes

...ays during month end. No extra benefits, No Townhall or quarterly appreciations. You will get only your Salary. If you work overtime also they are not ready to give comp off now. Management started to say no budget. For name sake it's capitive but full of BPO culture.

Likes

Salary is good but now they are hiring only below 6 lac per anum package people..it’s terrible

Dislikes

Heavy politics, cost cutting is going on simply torturing employees and making them to quit no work life balance

Likes

If you are a normal contributor for which role you are hired then you are not gonna get any hike, unless you are a margin contributor.

Dislikes

...e experience then job security is less as they will replace you with freshers. No Bonus No work from home will be allowed. It is strictly restricted. Company don't care what the shit is happening in your life. By hook or crook you have to come to office.

Likes

...arged for cab chicken neck leaders. This company is going to collapse very soon. High attrition rate nor good compensation they will you work in a captive but culture is worse than a BPO.

Dislikes

Less compensation No free cab Toxic management No add on benefits No skill development program Zero vision Cheap mentality of leaders 5 days office (mandatory)