TCS Customer Service Manager Salaries by 20+ Employees (Updated 2025)

4 - 21 years exp.

₹2.9 Lakhs - ₹12.6 Lakhs

Salary of majority employees

29% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 4 - 21 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 5 - 21 years exp. (12 salaries)	₹4.1 L/yr - ₹14 L/yr
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Engineering - Software & QA Customer Service Manager Salary 8 - 9 years exp. (AmbitionBox Estimate)	₹6.2 L/yr - ₹11 L/yr

Last Updated: 19 Jan 2025

Companies similar to TCS for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Infosys Customer Service Manager Salary 5 - 13 years exp. (3 salaries)	₹6.4 L/yr - ₹18.3 L/yr 89% more
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	₹1.6 L/yr - ₹6.3 L/yr 37% less
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HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	₹7.6 L/yr - ₹20.2 L/yr 57% more
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 39% less
Hexaware Technologies Customer Service Manager Salary 3 - 8 years exp. (3 salaries)	₹2.4 L/yr - ₹10.2 L/yr 30% less
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	₹1.8 L/yr - ₹9.6 L/yr 36% less
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	₹2 L/yr - ₹18 L/yr 31% more
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹13 L/yr 9% more
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	₹5.5 L/yr - ₹17 L/yr 31% more
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 16% less
Dell EMC Customer Service Manager Salary 5 - 6 years exp. (4 salaries)	₹3 L/yr - ₹40 L/yr 128% more
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Atos Customer Service Manager Salary 15 - 18 years exp. (4 salaries)	₹14.9 L/yr - ₹17 L/yr 104% more
NielsenIQ Customer Service Manager Salary 3 - 12 years exp. (4 salaries)	₹14.8 L/yr - ₹17 L/yr 111% more
HCL Infosystems Customer Service Manager Salary 1 - 12 years exp. (3 salaries)	₹2.1 L/yr - ₹8 L/yr 31% less
NTT DATA, Inc. Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	₹3 L/yr - ₹11 L/yr 10% more

Customer Service Manager salary at TCS ranges between ₹2.9 Lakhs to ₹12.6 Lakhs per year for employees with experience between 4 years to 21 years. Salary estimates are based on 21 latest salaries received from various employees of TCS.

Experience wise TCS Customer Service Manager salaries

Last Updated: 19 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹11.9 L/yr
5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹12.1 L/yr
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6 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹9.3 L/yr
7 years (AmbitionBox Estimate)	₹6 L/yr - ₹9.3 L/yr
8 years (3 salaries)	₹3.2 L/yr - ₹12.8 L/yr
9 years (4 salaries)	₹3.8 L/yr - ₹11 L/yr
10 years (AmbitionBox Estimate)	₹6.6 L/yr - ₹8.5 L/yr
11 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹13.5 L/yr
12 years (AmbitionBox Estimate)	₹6.5 L/yr - ₹13.7 L/yr
13 years (AmbitionBox Estimate)	₹7 L/yr - ₹8.9 L/yr
14 years (AmbitionBox Estimate)	₹7.1 L/yr - ₹9 L/yr
15+ years (6 salaries)	₹3.3 L/yr - ₹14 L/yr

View all

Similar Designation salaries in TCS

Customer Service Officer Salary

(AmbitionBox Estimate)

₹4 L/yr - ₹5.1 L/yr

Customer Service Associate Salary

(196 salaries)

₹1.5 L/yr - ₹8 L/yr

Customer Service Executive Salary

(444 salaries)

₹1 L/yr - ₹7.5 L/yr

Customer Relationship Manager Salary

(18 salaries)

₹1.85 L/yr - ₹10.3 L/yr

Customer Service Representative Salary

(37 salaries)

₹1.95 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(154 salaries)

₹1.3 L/yr - ₹6.5 L/yr

Customer Support Associate Salary

(20 salaries)

₹1.92 L/yr - ₹3.5 L/yr

Branch Manager Salary

(6 salaries)

₹3.5 L/yr - ₹6.01 L/yr

Service Engineer Salary

(225 salaries)

₹6.63 L/yr - ₹21.16 L/yr

Customer Support Executive Salary

(181 salaries)

₹1.5 L/yr - ₹7.5 L/yr

Top skills at TCS for Customer Service Manager

Customer Service Process Excellence Service Delivery Management Private Banking BPO Operations Management

Salary related reviews for TCS

2.5

Rated by 7 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 04 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

Skill development - Excellent

+4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

see more salary related reviews

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What people are saying about TCS

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a custom software engineering specialist

1w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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TCS Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at TCS?

Customer Service Manager salary at TCS in India ranges between ₹2.9 Lakhs to ₹12.6 Lakhs for experience between 4 years to 21 years. According to our estimates it is 29% more than the average Customer Service Manager Salary in India. Salary estimates are based on 21 latest salaries received from various employees of TCS India.

How does the salary of a Customer Service Manager at TCS India compare with the average salary range for this job?

The average salary of a Customer Service Manager at TCS is 29% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at TCS?

Customer Service, Process Excellence, Service Delivery Management, Private Banking and BPO Operations Management are some of the popular skills required to work as a Customer Service Manager at TCS India.

Which similar companies are paying more than TCS to a Customer Service Manager in India?

Dell EMC Customer Service Manager Salary - ₹3.0 Lakhs to ₹40.0 Lakhs per year
NielsenIQ Customer Service Manager Salary - ₹14.8 Lakhs to ₹17.0 Lakhs per year
Atos Customer Service Manager Salary - ₹14.9 Lakhs to ₹17.0 Lakhs per year
Infosys Customer Service Manager Salary - ₹6.4 Lakhs to ₹18.3 Lakhs per year
HCLTech Customer Service Manager Salary - ₹7.6 Lakhs to ₹20.2 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to TCS in India?

Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹17.0 Lakhs per year
IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
NTT DATA, Inc. Customer Service Manager Salary - ₹3.0 Lakhs to ₹11.0 Lakhs per year
Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹13.0 Lakhs per year
Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at TCS in India?

The estimated take-home salary of a Customer Service Manager at TCS ranges between ₹56,102 per month to ₹57,508 per month in India. The take-home salary calculation is based on the average TCS Customer Service Manager salary in India which ranges between ₹2.9 Lakhs to ₹12.6 Lakhs per year for employees with experience between 4 years to 21 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at TCS?

According to AmbitionBox, 33% of the TCS Customer Service Managers reported a notice period of 1 Month, 25% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

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TCS Customer Service Manager Salaries

TCS Customer Service Manager salary in India ranges between ₹2.9 Lakhs to ₹12.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 21 TCS latest salaries received from various employees of TCS.

TCS Customer Service Manager salaries in India (Updated 2025)

Companies similar to TCS for Customer Service Manager

Latest annual salaries shared by TCS Customer Service Manager

Experience wise TCS Customer Service Manager salaries

Similar Designation salaries in TCS

Top skills at TCS for Customer Service Manager

Salary related reviews for TCS

Senior Associate in Mumbai

Process Associate in Kolkata

Process Associate in Kolkata

Customer Support Executive in Pune

Process Associate in Gurgaon / Gurugram

TCS Customer Service Manager Salary FAQs

Tell us how to improve this page.

TCS Customer Service Manager Salaries by Location