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3.7

based on 84.1k Reviews

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TCS Customer Service Manager salaries in India

Annual salary range
0 - 21 years exp.
₹3 Lakhs - ₹13.4 Lakhs
Salary of majority employees
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37% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 0 - 21 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
5 - 21 years exp. (13 salaries)
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₹4.2 L/yr - ₹11.6 L/yr

Engineering - Software & QA
Customer Service Manager Salary
8 - 9 years exp. (AmbitionBox Estimate)
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₹6.2 L/yr - ₹11 L/yr

Last Updated: 18 Jun 2024

Companies similar to TCS for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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Infosys Customer Service Manager Salary

3 - 14 years exp. (4 salaries)

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₹5 L/yr - ₹22 L/yr

arrow icon 63% more
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Wipro Customer Service Manager Salary

1 - 8 years exp. (8 salaries)

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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 67% less
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HCLTech Customer Service Manager Salary

9 - 18 years exp. (6 salaries)

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₹7.8 L/yr - ₹27.8 L/yr

arrow icon 146% more
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Tech Mahindra Customer Service Manager Salary

1 - 14 years exp. (25 salaries)

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₹2.1 L/yr - ₹7 L/yr

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₹2.4 L/yr - ₹10.2 L/yr

arrow icon 33% less
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Accenture Customer Service Manager Salary

0 - 14 years exp. (27 salaries)

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₹1.8 L/yr - ₹9.6 L/yr

arrow icon 39% less
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₹2 L/yr - ₹5.1 L/yr

arrow icon 56% less
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Cognizant Customer Service Manager Salary

5 - 13 years exp. (6 salaries)

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₹5.5 L/yr - ₹15.1 L/yr

arrow icon 41% more
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IBM Customer Service Manager Salary

1 - 17 years exp. (5 salaries)

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₹2 L/yr - ₹18 L/yr

arrow icon 25% more
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Genpact Customer Service Manager Salary

2 - 13 years exp. (5 salaries)

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₹3.5 L/yr - ₹7 L/yr

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1 job opening
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NielsenIQ Customer Service Manager Salary

3 - 12 years exp. (5 salaries)

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₹14.8 L/yr - ₹20.7 L/yr

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Capgemini Customer Service Manager Salary

2 - 5 years exp. (5 salaries)

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₹3.8 L/yr - ₹9.5 L/yr

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Dell EMC Customer Service Manager Salary

5 - 6 years exp. (4 salaries)

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₹3 L/yr - ₹40 L/yr

arrow icon 118% more
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Atos Customer Service Manager Salary

10 - 19 years exp. (4 salaries)

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₹14.9 L/yr - ₹25 L/yr

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₹2.1 L/yr - ₹8 L/yr

arrow icon 34% less
Customer Service Manager salary at TCS ranges between ₹3 Lakhs to ₹13.4 Lakhs per year for employees with less than 1 year of experience to 21 years. Salary estimates are based on 25 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Customer Service Manager

6mo ago
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21 years exp.
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19 years exp.
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5 years exp.
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9 years exp.
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18 years exp.
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12 years exp.
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15 years exp.
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16 years exp.
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9 years exp.
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8 years exp.

Experience wise TCS Customer Service Manager salaries

Last Updated: 18 Jun 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹3 L/yr - ₹10.9 L/yr
1 year (AmbitionBox Estimate)

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₹3 L/yr - ₹11.2 L/yr
2 years (AmbitionBox Estimate)

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₹5.8 L/yr - ₹7.4 L/yr
3 years (AmbitionBox Estimate)

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₹5.9 L/yr - ₹7.6 L/yr
4 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹12.2 L/yr
View all

Similar Designation salaries in TCS

Customer Service Officer Salary
(AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr
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₹1.5 L/yr - ₹6.3 L/yr
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₹1 L/yr - ₹6.7 L/yr
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₹1.85 L/yr - ₹7.7 L/yr
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₹1.95 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6.5 L/yr
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₹1.92 L/yr - ₹4.05 L/yr
Branch Manager Salary
(12 salaries)
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₹14.18 L/yr - ₹15.09 L/yr
Service Engineer Salary
(276 salaries)
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₹7.16 L/yr - ₹23.68 L/yr
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₹1 L/yr - ₹6 L/yr

Top skills at TCS for Customer Service Manager

Customer Service Process Excellence Service Delivery Management Private Banking BPO Operations Management

Salary related reviews for TCS

2.9

Rated by 6 employees for salary & benefits

Full Time

 · 

Risk Management & Compliance Department

2.0
  •  posted on 25 Oct 2024

2.0
 for  Salary and Benefits

Likes

No work pressure, but if you are ambitious enough in life then this cannot be the place for you.

Dislikes

Worst salary giver across industry No hybrid work culture Politics in too much visible and they all do it infront of you. Because they know Senior Management will support them. No growth with same project. Management have their favorite kids, they want them only to grow. It doesn't matter how much u work hard you will never get your dues.

read more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

At the time of hr discussiing salary it was like she is giving money from her own pocket, very limited hike

read more

Dislikes

10 hrs shift to be shown only 9 in timesheet, cafeteria smells very bad(powai) pantries are like small call centers are much better

read more

Full Time

 · 

Other Department

4.0
  •  posted on 01 Oct 2024

3.0
 for  Salary and Benefits

Likes

Job Stability: TCS is one of the largest IT services companies in the world, offering long-term career opportunities.

Dislikes

Salary Growth: Some employees feel that salary increments are relatively low compared to industry standards, especially for long-term employees. 2. Work-Life Balance: While TCS promotes a balanced lifestyle, certain projects, especially those with tight deadlines or international clients, may require long hours. 3. Bureaucracy: Being a large organization, TCS has layers of management, which can sometimes make decision-making slow and less flexible

read more

Full Time

 · 

Shipping & Maritime Department

2.0
  •  posted on 23 Sep 2024

1.0
 for  Salary and Benefits

Likes

They give you job security but the work culture is so worst that it makes you resign . No worklife balance and the HRs at TCS don’t respond to your mails even after mailing them 20 times in 2 months.

read more

Dislikes

The HRs and worklife balance , they make you work after your logout and don’t even pay OT.

read more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 09 Aug 2024

1.0
 for  Salary and Benefits

Likes

...d like to say i was with tcs since 2019 but i have wasted my 4.5 years with tcs. One of the worst project and company, there is no life and work balance, i was joined as a Band 2 still i am Band 2, i was joined in package of 4.10 LPA now my package is 5.10 LPA after al most 5 years.

read more

Dislikes

Night shift, Management, Monitoring Benefit, Company Policy Very Old and Poor,

see more salary related reviews

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TCS Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at TCS?
Customer Service Manager salary at TCS in India ranges between ₹3.0 Lakhs to ₹13.4 Lakhs for less than 1 year of experience to 21 years. According to our estimates it is 37% more than the average Customer Service Manager Salary in India. Salary estimates are based on 25 latest salaries received from various employees of TCS India.
How does the salary of a Customer Service Manager at TCS India compare with the average salary range for this job?
The average salary of a Customer Service Manager at TCS is 37% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at TCS?
Customer Service, Process Excellence, Service Delivery Management, Private Banking and BPO Operations Management are some of the popular skills required to work as a Customer Service Manager at TCS India.
Which similar companies are paying more than TCS to a Customer Service Manager in India?
  • HCLTech Customer Service Manager Salary - ₹7.8 Lakhs to ₹27.8 Lakhs per year
  • Atos Customer Service Manager Salary - ₹14.9 Lakhs to ₹25.0 Lakhs per year
  • Dell EMC Customer Service Manager Salary - ₹3.0 Lakhs to ₹40.0 Lakhs per year
  • NielsenIQ Customer Service Manager Salary - ₹14.8 Lakhs to ₹20.7 Lakhs per year
  • Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to TCS in India?
  • Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹15.1 Lakhs per year
  • IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
  • Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year
  • Hexaware Technologies Customer Service Manager Salary - ₹2.4 Lakhs to ₹10.2 Lakhs per year
  • HCL Infosystems Customer Service Manager Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at TCS in India?
The estimated take-home salary of a Customer Service Manager at TCS ranges between ₹58,444 per month to ₹59,917 per month in India. The take-home salary calculation is based on the average TCS Customer Service Manager salary in India which ranges between ₹3.0 Lakhs to ₹13.4 Lakhs per year for employees with less than 1 year of experience to 21 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at TCS?
According to AmbitionBox, 33% of the TCS Customer Service Managers reported a notice period of 1 Month, 25% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

TCS Customer Service Manager salary in India ranges between ₹3 Lakhs to ₹13.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 25 TCS latest salaries received from various employees of TCS.