TCS Customer Service Manager Reviews

Likes

I admire TCS for its global reputation, innovative use of technology, strong ethical values, and excellent career growth opportunities in a diverse and inclusive work environment.

Dislikes

While TCS is a great organization, processes can sometimes feel slow due to its large scale, but this also ensures stability and consistency.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Ask you to extend working hours Unmarried staff have to complete task assigned of married staff Restructured for married staff where as unmarried staff gain nothing. Work environment for unmarried staff is toxic and unprofessional They will come up with impractical scenario and create task across it and assign to unmarried staff towork due to which task remain incomplete and show that unmarried staff are not productive...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing..... Work culture in kolkata office literally is so worst.

Dislikes

I was so shocked how big names could disaapoint me so much. Literally I used to feel so worst that i used to cry in office bathroom it's the worst experience I got. I went into depression for three months. But then again I started my life nd now I am in imerit technology which is a great great company with flexible shift and time and it looks after employees too. A lesson learned big names are just for hype doesn't mean everything that glitters is gold....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked in TCS,corporate sector have professionalism but HR only don't have core object I didn't saw like this HR in my vast of experience.

Dislikes

Working in your organization I loss my knowledge as well as nothing I gained so I don't like tiny Subject I like.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at TCS was a great experience because of its structured approach to training and development. I appreciated the opportunity to work on diverse projects, which helped me build a strong foundation in data analysis and process management. The collaborative work environment and exposure to global clients also enhanced my communication and problem-solving skills.

Dislikes

TCS offered an excellent platform to develop my foundational skills and gain exposure to various processes. However, I found that the scope of my role became more routine over time, and I was looking for opportunities to take on more challenging, innovative projects. This prompted me to seek roles that better align with my long-term career goals and allow me to expand my expertise.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

I didn't the way of behaving rmg s and hr s, if we are in bench depending upon skill we can choose the project but the rmgs doing completely wrong whatever project is there they will allocate us even if we are worked in development project in previous they will assign us service desk projects, worst i didn't like this

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only insurance and job security

Dislikes

Growth is stagnant .poor salary and promotions very slow.3 percent hike during appraisal which is not in sync with Market inflation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

You will get good projects to learn.

Dislikes

No appreciation of your work. No salary hike. No benifits for extra work. Hr policy is very bad. They don't even know how to talk with people.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only package what they offered now.

Dislikes

Work from office (daily 60km travel). No work life balance. Hectic work even on weekends(they will give comp off for it).

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Its a good company but its a large company. Things flow slow here. You meet dumb and smart people at the same time. Some projects are super some are mehhh. So better go with some product based company.

Dislikes

appraisals are poor.

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

TCS is an organization that keep a tagline "Building on Beliefs" but don't stay on their words. I feel it's a worst company and following primitive methodologies of work. Once the organization was saying only 25% of workforce will work from office by 2025 now has changed their words. Woth no work life balance, and minimum salary bands, I feel it's an organization forcing their employees to scramble with stupid policies. Being such a big organization, it should lead the Digital work Real life. But again, it is promoting and forcing employees to WFO inefficiently. It is an organization which don't give increments and promotions even if you are getting 5/5 points in reviews. In name of promotion, you will get more work and responsibilities without any increase in salary. In one word, the suffocation is increasing day by day in TCS. Also, Somebody, once joined TCS at early stage feels incompetent to the job market....Read More

Dislikes

Everything is worst at TCS.

Likes

I like the company culture of TCS and have a job security and my co-workers are supportive, my leads and mangers are gave a great appreciations towards my work.

Dislikes

N/A

Work Details

Work policy: One day per month in near branch office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

TCS provide Continues learning and development. Comprehensive training programs, mentorship opportunity, and access to cutting-edge technologies empower us to advance our technical expertise. TCS encourage innovation and provide a platform for our team to bring our ideas to life ensuring that they remain at the forefront of their fields. Understanding the importance of a healthy work-life balance, TCS offer flexible working hours and supportive work environment. TCS polices are designed to help its employee manage their professional lives effectively, promoting overall well- being and job satisfaction....Read More

Dislikes

not much.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.