TCS Bangalore / Bengaluru Customer Service Manager Salaries by 4 Employees

5 - 12 years exp.

₹6.2 Lakhs - ₹11 Lakhs

Avg. annual salary

Monthly In-hand Salary

41% more than the average Customer Service Manager Salary in IT Services & Consulting Companies for 5 - 12 years of experience

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Salaries in different departments

Engineering - Software & QA Customer Service Manager Salary 8 - 9 years exp. (AmbitionBox Estimate)	₹6.2 L/yr - ₹11 L/yr
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Customer Success, Service & Operations Customer Service Manager Salary 12 years exp. (AmbitionBox Estimate)	₹6.5 L/yr - ₹10.7 L/yr

Last Updated: 19 Feb 2024

Companies similar to TCS for Customer Service Manager in Bangalore / Bengaluru

TCS Customer Service Manager Salary

5 - 12 years exp. (4 salaries)

₹6.2 L/yr - ₹11 L/yr

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Manager Salary 0 - 14 years exp. (9 salaries)	₹2.6 L/yr - ₹10.1 L/yr 32% less
Tech Mahindra Customer Service Manager Salary 3 - 9 years exp. (6 salaries)	₹3.3 L/yr - ₹10.2 L/yr 29% less
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HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	₹7.6 L/yr - ₹20.5 L/yr 63% more
Cognizant Customer Service Manager Salary 5 - 7 years exp. (3 salaries)	₹5.5 L/yr - ₹15 L/yr 37% more
ICICI Bank Customer Service Manager Salary 2 - 8 years exp. (37 salaries)	₹2.1 L/yr - ₹9.5 L/yr 31% less

Customer Service Manager salary at TCS ranges between ₹6.2 Lakhs to ₹11 Lakhs per year for employees with experience between 5 years to 12 years. Salary estimates are based on 4 latest salaries received from various employees of TCS.

Experience wise TCS Customer Service Manager salaries in Bangalore / Bengaluru

Last Updated: 19 Feb 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.3 L/yr
6 years (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.5 L/yr
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7 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.7 L/yr
8 years (AmbitionBox Estimate)	₹6.2 L/yr - ₹8 L/yr
9 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.2 L/yr
10 years (AmbitionBox Estimate)	₹6.6 L/yr - ₹8.4 L/yr
11 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
12 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.9 L/yr

View all

Similar Designation salaries in TCS

Service Engineer Salary

(46 salaries)

₹9.46 L/yr - ₹32 L/yr

Customer Service Executive Salary

(34 salaries)

₹1.05 L/yr - ₹5.78 L/yr

Customer Support Executive Salary

(21 salaries)

₹1.5 L/yr - ₹5.2 L/yr

Customer Care Executive Salary

(5 salaries)

₹2.85 L/yr - ₹4.2 L/yr

Customer Service Associate Salary

(5 salaries)

₹1.9 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹2.85 L/yr - ₹8.71 L/yr

Top skills at TCS for Customer Service Manager

Customer Service Process Excellence Service Delivery Management Private Banking BPO Operations Management

Salary related reviews for TCS

5.0

Rated by 1 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 04 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

Skill development - Excellent

+4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

see more salary related reviews

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What people are saying about TCS

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a technical lead

2w (edited)

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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TCS Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at TCS in Bangalore / Bengaluru?

The average salary of a Customer Service Manager at TCS in Bangalore / Bengaluru typically ranges from ₹6.2 Lakhs to ₹11.0 Lakhs per year, depending on experience (from 5 years to 12 years).

The top 10% of Customer Service Manager in Bangalore / Bengaluru at TCS earn more than ₹11.0 Lakhs per year, and the top 1% earn over ₹11.0 Lakhs per year. Customer Service Manager Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 TCS employees in India.

What is the estimated take home salary of a Customer Service Manager at TCS in Bangalore / Bengaluru?

The estimated take-home salary of a Customer Service Manager at TCS in Bangalore / Bengaluru typically ranges from ₹55,797 to ₹57,195 per month. This is based on the average salary range of ₹6.2 Lakhs to ₹11.0 Lakhs per year for employees with experience ranging from 5 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Manager at TCS in Bangalore / Bengaluru?

To be a Customer Service Manager at TCS in Bangalore / Bengaluru, the key skills required include:

- Customer Service
- Process Excellence
- Service Delivery Management
- Private Banking
- BPO Operations Management

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than TCS for Customer Service Manager in India?

HCLTech	₹7.6 Lakhs to ₹20.5 Lakhs per year
Cognizant	₹5.5 Lakhs to ₹15.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to TCS in Bangalore / Bengaluru?

The salary of a Customer Service Manager at companies similar to TCS in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹3.3 Lakhs to ₹10.2 Lakhs per year
ICICI Bank	₹2.1 Lakhs to ₹9.5 Lakhs per year
Accenture	₹2.6 Lakhs to ₹10.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at TCS in Bangalore / Bengaluru?

The salary growth for a Customer Service Manager at TCS in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in Bangalore / Bengaluru can expect the following growth trajectory at TCS:

Experience	Average Salary Range
5 years	₹5.7 Lakhs to ₹7.3 Lakhs per year
6 years	₹5.9 Lakhs to ₹7.5 Lakhs per year
7 years	₹6.1 Lakhs to ₹7.7 Lakhs per year
8 years	₹6.2 Lakhs to ₹8.0 Lakhs per year

and so on.

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TCS Customer Service Manager Salaries in Bangalore / Bengaluru

TCS Customer Service Manager salary in Bangalore / Bengaluru ranges between ₹6.2 Lakhs to ₹11 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 TCS latest salaries received from various employees of TCS.