Accenture Customer Service Manager Salaries by 20+ Employees (Updated 2025)

0 - 14 years exp.

₹1.8 Lakh - ₹9.6 Lakhs

Salary of majority employees

Fixed (90%)

₹4.4 Lakhs

Variable (10%)

₹0.5 Lakh

19% less than the average Customer Service Manager Salary in IT Services & Consulting Companies for 0 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 0 - 14 years exp. (15 salaries)	₹2.6 L/yr - ₹9.5 L/yr
BFSI, Investments & Trading Customer Service Manager Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹7.1 L/yr
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Finance & Accounting Customer Service Manager Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹6.8 L/yr
Sales & Business Development Customer Service Manager Salary 2 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹7 L/yr

Last Updated: 15 Jan 2025

Companies similar to Accenture for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 5% less
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	₹2.9 L/yr - ₹12.6 L/yr 56% more
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IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	₹2 L/yr - ₹18 L/yr 104% more
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹13 L/yr 69% more
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	₹5.5 L/yr - ₹17 L/yr 104% more
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 30% more
Dell EMC Customer Service Manager Salary 5 - 6 years exp. (4 salaries)	₹3 L/yr - ₹40 L/yr 255% more
Atos Customer Service Manager Salary 15 - 18 years exp. (4 salaries)	₹14.9 L/yr - ₹17 L/yr 218% more
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	₹1.6 L/yr - ₹6.3 L/yr 3% less
NielsenIQ Customer Service Manager Salary 3 - 12 years exp. (4 salaries)	₹14.8 L/yr - ₹17 L/yr 229% more
HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	₹7.6 L/yr - ₹20.2 L/yr 144% more
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HCL Infosystems Customer Service Manager Salary 1 - 12 years exp. (3 salaries)	₹2.1 L/yr - ₹8 L/yr 7% more
Infosys Customer Service Manager Salary 5 - 13 years exp. (3 salaries)	₹6.4 L/yr - ₹18.3 L/yr 195% more
NTT DATA, Inc. Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	₹3 L/yr - ₹11 L/yr 72% more

Customer Service Manager salary at Accenture ranges between ₹1.8 Lakh to ₹9.6 Lakhs per year for employees with less than 1 year of experience to 14 years. Salary estimates are based on 27 latest salaries received from various employees of Accenture.

Experience wise Accenture Customer Service Manager salaries

Last Updated: 15 Jan 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹1.8 L/yr - ₹3.3 L/yr
1 year (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
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2 years (5 salaries)	₹3.1 L/yr - ₹3.7 L/yr
3 years (4 salaries)	₹2.3 L/yr - ₹3.7 L/yr
4 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.3 L/yr
5 years (5 salaries)	₹4 L/yr - ₹5.9 L/yr
6 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹4.7 L/yr
7 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹7.5 L/yr
8 years (AmbitionBox Estimate)	₹5 L/yr - ₹9.3 L/yr
9 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.3 L/yr
10 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹10.5 L/yr
11 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹7.1 L/yr
12 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹9.5 L/yr
13 years (AmbitionBox Estimate)	₹6.1 L/yr - ₹7.8 L/yr
14 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹10.5 L/yr

View all

Similar Designation salaries in Accenture

Customer Service Officer Salary

(7 salaries)

₹4.01 L/yr - ₹5 L/yr

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(1.6k salaries)

₹0.9 L/yr - ₹7.8 L/yr

Customer Service Executive Salary

(815 salaries)

₹1.2 L/yr - ₹7.5 L/yr

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₹1.65 L/yr - ₹5.55 L/yr

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₹1.85 L/yr - ₹7 L/yr

Customer Care Executive Salary

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₹2 L/yr - ₹8 L/yr

Customer Support Associate Salary

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₹1.8 L/yr - ₹6.67 L/yr

Branch Manager Salary

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₹16 L/yr - ₹34 L/yr

Service Engineer Salary

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₹5.87 L/yr - ₹16.4 L/yr

Customer Support Executive Salary

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Top skills at Accenture for Customer Service Manager

Customer Service Management Consulting Customer Retention Data Analysis Network operations Customer Satisfaction Telecom Monitoring Business process Stakeholder Management Customer Service Management Consulting Telecom international process Customer Satisfaction

Salary related reviews for Accenture

3.9

Rated by 6 employees for salary & benefits

Process Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 20 Dec 2024

1.0

for Salary and Benefits

Likes

I don't have any likes here

Dislikes

Heavy work, frustrated and whatever happens they will not support us. For leave and salary hike and shifts timings we cannot ask they will blame us like anything. No respect will give to us. I am working from home so they are not giving the hike and all. I am have some financial issues that's why am working here and looking for other job. They are taking advantage of me and asking everyday to extend in the shifts.

Salary - Bad

+5 more

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Dec 2024

3.0

for Salary and Benefits

Likes

Nothing at all. Wait only the washrooms!

Dislikes

...ngs you all are getting hired for and then if everything is fine then only join. Don’t also fall in the trap of high salary and perks promised by them. Be cautious and careful before getting hired. Thanks to the audience who reads such feedbacks from ambitionbix.com

Job security - Poor

+4 more

Team Lead in Pune

Full Time

Finance & Accounting Department

1.0

• posted on 13 Dec 2024

3.0

for Salary and Benefits

Likes

We got paid on time.

Dislikes

You are not being value as a person. You have to sacrifice your personal life. Promotions are based on buttering skill if you do not possess that skill you may not even get the variable pay promotion and appraisals remains your dream though you have done your job well.

Skill development - Bad

+5 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 23 Oct 2024

3.0

for Salary and Benefits

Likes

There is no appraisal or promotion from last two appraisal cycle due to insufficient project and recession in the market

Skill development - Good

Dislikes

Work life balance is totally a myth, no growth in terms of salary for last two years

Promotions - Poor

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 01 Oct 2024

2.0

for Salary and Benefits

Likes

2 side cab Hybrid policy

Dislikes

Internal hike Variable pay thay show in CTC too much but don't pay even 2% of it. Overtime pay is not up to mark Too much variance in pakage of candidates on same profile..even candidate with less experience than you revives a very good pakage...salary is not upto market requirement. HR team is not active..takes too much time in hiring.

Salary - Poor

+6 more

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What people are saying about Accenture

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a custom software engineering specialist

2w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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Accenture Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Accenture ?

The average salary of a Customer Service Manager at Accenture in India typically ranges from ₹1.8 Lakhs to ₹9.6 Lakhs per year, depending on experience (from Fresher to 14 years).

The top 10% of Customer Service Manager at Accenture earn more than ₹8.0 Lakhs per year, and the top 1% earn over ₹10.5 Lakhs per year. Customer Service Manager Salaries at Accenture can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Accenture employees in India.

What is the estimated take home salary of a Customer Service Manager at Accenture in India?

The estimated take-home salary of a Customer Service Manager at Accenture in India typically ranges from ₹36,425 to ₹37,644 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹9.6 Lakhs per year for employees with experience ranging from Fresher to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Accenture. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Manager at Accenture ?

To be a Customer Service Manager at Accenture in india, the key skills required include:

- Customer Service Management
- Consulting
- Customer Retention
- Data Analysis
- Network operations

These skills are highly valued at Accenture and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Accenture for Customer Service Manager in India?

Dell EMC	₹3.0 Lakhs to ₹40.0 Lakhs per year
NielsenIQ	₹14.8 Lakhs to ₹17.0 Lakhs per year
Atos	₹14.9 Lakhs to ₹17.0 Lakhs per year
Infosys	₹6.4 Lakhs to ₹18.3 Lakhs per year
HCLTech	₹7.6 Lakhs to ₹20.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Accenture, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to Accenture in India?

The salary of a Customer Service Manager at companies similar to Accenture in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Cognizant	₹5.5 Lakhs to ₹17.0 Lakhs per year
IBM	₹2.0 Lakhs to ₹18.0 Lakhs per year
NTT DATA, Inc.	₹3.0 Lakhs to ₹11.0 Lakhs per year
Genpact	₹3.5 Lakhs to ₹13.0 Lakhs per year
TCS	₹2.9 Lakhs to ₹12.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at Accenture in India?

The salary growth for a Customer Service Manager at Accenture depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Accenture:

Experience	Average Salary Range
Fresher	₹1.8 Lakhs to ₹3.3 Lakhs per year
1 year	₹2.6 Lakhs to ₹3.3 Lakhs per year
2 years	₹3.1 Lakhs to ₹3.7 Lakhs per year
3 years	₹2.3 Lakhs to ₹3.7 Lakhs per year

and so on.

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Accenture Customer Service Manager Salaries

Accenture Customer Service Manager salary in India ranges between ₹1.8 Lakh to ₹9.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 Accenture latest salaries received from various employees of Accenture.