Accenture Customer Service Manager Reviews

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Transportation, work culture, WFH

Dislikes

Internal employees are not getting paid as per market value, like me i have not get any increment since 2 years and promotion from 2021. All preferences are giving to women and not considering mens hard work from last 3 years mostly because of diversity.

Likes

Work Place, Ambiance is Good. People's are cooperative and very professional.

Dislikes

They Lay off employees if the employee is unable to clear the assessments. Extremely high expectations and Target's in up selling. It's not purely customer service but basically a sales work that conduct customer service. Some people keep grudges (senior's) due to that it's really hard to work professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Usual things that come with a big brand like office spaces and facilities and on time salary

Dislikes

They don't care if it is Covid or not, they will lay you off whenever they feel like it. Work place politics is amongst the worst rampant favouritism and lack of culture and ethics.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Jab security is there however, Everything needs both smart and hard work so, Be ready. Try to involve in other things apart from what you do so that you can enhance your skills and Accenture give you that leverage so, Never blame others start accepting your flows and start working on it. No organisation is bad or good it's us how wetake and how much do we want to learn. Learning and knowledge is everywhere, You just need to start looking around. All the best!!...Read More

Dislikes

Something you might feel exhausted and Don't get a leave but you may have to also make sure that you know how much stress is required to take. Focus on yourself then everything else. Stay positive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are more dislikes than likes. The politics is on top and managers favour old employees very much and don't take work also seriously. There is a load of work they gave and expect to get it completed on time. The co workers are also very mean and unsupportive , overall , I didn't like working in accenture. It was a horrible time There. I was in GSM IM team.

Dislikes

Nothing. Poor company to work.

Likes

Work life balance & opportunities to learn nee technologies.

Dislikes

Zero hikes in last 2 years, no skill development due to monotonous work. Even variable pays are not as per commitment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Life balance Job security Skill development Work satisfaction Company culture

Dislikes

Less salary hike not provide salary as per market standard. Taking too much time to giving promotion.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good learning opportunities, inclusive nature

Dislikes

Gender biased, prefers women employees for representing the company . And men to deliver the high risk tasks. Clients are important than employees. They don't care about employees even if we made a small communicational mistake... Immediate escalations ... Leading to forced resignation/termination/silent layoff

Likes

Work Life Balance due to Hybrid Work Mode. And Skill development as a lot of highly paid certifications can be done free of cost.

Dislikes

No promotions for more than 3-5 years, very less or No increment. No fixed increment cycle. No job security.

Work Details

Work policy: 1 day a week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good for freshers who need a break

Dislikes

Worst culture: You can see bossism every where throughout the hierarchy You have to nearly beg to apply a leave Hikes aren't great

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security, organizational policies

Dislikes

My current manager who follows no organizational policies, very bad HR, no support from HR on such issues

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you work good you might be promoted in a year the work life balance is perfect Leaves and policies are best in industry

Dislikes

Work might get boring after a certain amount of time

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.