Accenture Customer Service Manager Reviews

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Transportation, work culture, WFH

Dislikes

Internal employees are not getting paid as per market value, like me i have not get any increment since 2 years and promotion from 2021. All preferences are giving to women and not considering mens hard work from last 3 years mostly because of diversity.

Likes

Work Place, Ambiance is Good. People's are cooperative and very professional.

Dislikes

They Lay off employees if the employee is unable to clear the assessments. Extremely high expectations and Target's in up selling. It's not purely customer service but basically a sales work that conduct customer service. Some people keep grudges (senior's) due to that it's really hard to work professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Usual things that come with a big brand like office spaces and facilities and on time salary

Dislikes

They don't care if it is Covid or not, they will lay you off whenever they feel like it. Work place politics is amongst the worst rampant favouritism and lack of culture and ethics.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Jab security is there however, Everything needs both smart and hard work so, Be ready. Try to involve in other things apart from what you do so that you can enhance your skills and Accenture give you that leverage so, Never blame others start accepting your flows and start working on it. No organisation is bad or good it's us how wetake and how much do we want to learn. Learning and knowledge is everywhere, You just need to start looking around. All the best!!...Read More

Dislikes

Something you might feel exhausted and Don't get a leave but you may have to also make sure that you know how much stress is required to take. Focus on yourself then everything else. Stay positive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hybrid work would definitely help manage your work life balance.

Dislikes

Promotions and too much of politics, not many opportunities to upskill yourself.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and company culture

Dislikes

1. Bad culture at Department level 2.No work life balance at department/domain level 3. Lack in management at department level

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was very good working with Accenture Solutions pvt ltd.

Dislikes

Choosing the teams where our skill sets match is difficult part and sometimes you will be out on different teams or technologies.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

So much politics within the team. There is no work life balance concept. I did lot of hardwork at the end just by passing one exam my junior got promoted. Promotion just depends on the years of experience and for freshers just need complete one techleap exam or just complete 2 yrs in company. There is no value for skill.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Policy which is in paper 50 gender equality

Dislikes

50% gender equality which even they dont know nothing they keep for namesake Worst company to work in Even senior management are involved There is no basic employee person security Only Presentation they will do nicely Actual proposal they will give low to get project and make the life a normal developer and leads life hell by making them work continuously without leave for 1 years without any compensation Compoff and if a manager targets you he will make sure you will suffer in your life Indian government is sleeping by allowing these MNCs to not allow IT employees to form a union and fight for their rights Basically indian IT is not monitored and given a free hand to collaborate and exploit common people...Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Skill development. Get to work on latest technology in the industry

Dislikes

Poor remuneration. No hikes for consecutive two years inspite of being outstanding performer.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

> Good amount of clients > Lots of learning resources > Flexible working > Good work life balance, also depends on client though > Compensation at par with market standard

Dislikes

> HR and HR system is absolute crap

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you take on Responsibilities you get a lot of exposure resulting promotion and hikes .but at the end of the day it all depends on the kind of person you report to

Dislikes

Workload can be a bit on the high side and they never recognize it as overtime

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.