HCL Group Senior Customer Service Executive Salaries by 30+ Employees (Updated 2025)

1 - 5 years exp.

₹1.5 Lakh - ₹4.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

26% less than the average Senior Customer Service Executive Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 1 - 5 years exp. (26 salaries)	₹1.5 L/yr - ₹4.1 L/yr
Data Science & Analytics Senior Customer Service Executive Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr
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Engineering - Software & QA Senior Customer Service Executive Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3.5 L/yr
Finance & Accounting Senior Customer Service Executive Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr

Last Updated: 30 Mar 2025

Companies similar to HCL Group for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Service Executive Salary 1 - 8 years exp. (459 salaries)	₹1.2 L/yr - ₹5.8 L/yr 46% more	1 job opening
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (212 salaries)	₹1.7 L/yr - ₹5.2 L/yr 9% more
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Accenture Senior Customer Service Executive Salary 2 - 8 years exp. (165 salaries)	₹2.2 L/yr - ₹7 L/yr 79% more
Wipro Senior Customer Service Executive Salary 1 - 6 years exp. (149 salaries)	₹1.4 L/yr - ₹5.3 L/yr 31% more
TCS Senior Customer Service Executive Salary 2 - 10 years exp. (106 salaries)	₹2 L/yr - ₹7 L/yr 57% more
Cognizant Senior Customer Service Executive Salary 2 - 8 years exp. (43 salaries)	₹3.2 L/yr - ₹6 L/yr 70% more
NTT Data Senior Customer Service Executive Salary 0 - 4 years exp. (31 salaries)	₹2.1 L/yr - ₹4.1 L/yr 11% more
Genpact Senior Customer Service Executive Salary 1 - 11 years exp. (22 salaries)	₹2.6 L/yr - ₹5.2 L/yr 53% more
NTT DATA, Inc. Senior Customer Service Executive Salary 1 - 5 years exp. (19 salaries)	₹1 L/yr - ₹5 L/yr 16% more
Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	₹2.6 L/yr - ₹6.5 L/yr 41% more
IBM Senior Customer Service Executive Salary 2 - 9 years exp. (11 salaries)	₹1 L/yr - ₹5.2 L/yr 14% less
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Capgemini Senior Customer Service Executive Salary 2 - 8 years exp. (7 salaries)	₹3 L/yr - ₹5.5 L/yr 48% more
DXC Technology Senior Customer Service Executive Salary 0 - 13 years exp. (6 salaries)	₹2.8 L/yr - ₹5.5 L/yr 51% more
HCL Infosystems Senior Customer Service Executive Salary 3 - 6 years exp. (4 salaries)	₹2.5 L/yr - ₹3.2 L/yr 2% more
Societe Generale Global Solution Centre Senior Customer Service Executive Salary 9 - 12 years exp. (4 salaries)	₹7.4 L/yr - ₹9.5 L/yr 200% more
NielsenIQ Senior Customer Service Executive Salary 2 - 9 years exp. (4 salaries)	₹8.5 L/yr - ₹9.5 L/yr 228% more
Concentrix Catalyst Senior Customer Service Executive Salary 7 - 9 years exp. (3 salaries)	₹3.5 L/yr - ₹4.4 L/yr 40% more
Tata Group Senior Customer Service Executive Salary 3 - 4 years exp. (3 salaries)	₹2.9 L/yr - ₹5.8 L/yr 55% more

Senior Customer Service Executive salary at HCL Group ranges between ₹1.5 Lakh to ₹4.1 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 39 latest salaries received from various employees of HCL Group.

Experience wise HCL Group Senior Customer Service Executive salaries

Last Updated: 30 Mar 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹2.3 L/yr - ₹3.5 L/yr
2 years (15 salaries)	₹1.5 L/yr - ₹4.1 L/yr
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3 years (6 salaries)	₹1.8 L/yr - ₹4 L/yr
4 years (8 salaries)	₹1.8 L/yr - ₹4 L/yr
5 years (7 salaries)	₹1.8 L/yr - ₹4 L/yr

Similar Designation salaries in HCL Group

Customer Service Executive Salary

(32 salaries)

₹1.05 L/yr - ₹4 L/yr

Customer Care Executive Salary

(3 salaries)

₹1.8 L/yr - ₹2.88 L/yr

Customer Support Executive Salary

(15 salaries)

₹1.4 L/yr - ₹3 L/yr

Customer Service Associate Salary

(6 salaries)

₹1.75 L/yr - ₹3.6 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Service Representative Salary

(53 salaries)

₹1.75 L/yr - ₹3 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹16.7 L/yr - ₹21.4 L/yr

Sales Executive Salary

(6 salaries)

₹2 L/yr - ₹9.21 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Senior Associate Salary

(110 salaries)

₹3.65 L/yr - ₹13.34 L/yr

Salary related reviews for HCL Group

1.4

Rated by 10 employees for salary & benefits

Senior Customer Service Executive in Lucknow

Ops Department

2.0

• posted on 13 Apr 2021

1.0

for Salary and Benefits

Likes

Well established company. Job Security.

Job security - Good

Dislikes

...r, not on employee capablity. Leave as per TL choice, tough for outstationers. Poor salary, also deducted some times. IJP word is used for fooling new joiners. Fixed Promotions. etc.

Salary - Bad

+4 more

Analyst in Gurgaon / Gurugram

Full Time

Procurement & Supply Chain Department

3.0

• posted on 17 Feb 2025

2.0

for Salary and Benefits

Likes

Only what I can see good is job security but also the other factors which can push you to lose your job.

Job security - Good

Dislikes

Promising hybrid from last August but no solution, as per then for few employees they are not doing at for so called "team chain" Less salary with a huge 3.8% hike Can not see promotion untill you are a management employee Work satisfaction was good till some time but company has ruined it well. Culture 😀, irritating management, promising to provide recognition for extra performers which was mentioned 2 months back and now there is nothing 😀.

Salary - Poor

+4 more

Analyst in Bangalore / Bengaluru

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 06 Aug 2023

2.0

for Salary and Benefits

Likes

Currently working as Third party waiting to become full time employee and since 3 months my Full time employee request is still pending and they keep postponing.

Company culture - Good

Dislikes

Very less appraisals and no joining bonus also growth is less compared to other companies.

Salary - Poor

+2 more

Analyst in Bangalore / Bengaluru

Corporate Banking Department

2.0

• posted on 02 Jul 2020

1.0

for Salary and Benefits

Likes

There are no such things I like about HCL. but I have made a very few good colleagues.

Dislikes

Management, work pressure, low salary, no growth, more than 10hrs work in a day. Managers do not value an individual's strength. No moral support.

Salary - Bad

+6 more

Analyst in Noida

Infrastructure Services Department

4.0

• posted on 03 Oct 2020

4.0

for Salary and Benefits

Likes

Job security is very high as compare to other MNC and salary is on time. Working environment is very good.

Salary - Good

+4 more

Dislikes

HCL management and management politics inside projects are not good for HCL employees,talking about career growth in HCL is not good as compare other MNC.

see more salary related reviews

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What people are saying about HCL Group

View All

HCL medical policy is the worst policy. Also their internal policies are not employee friendly.

Believe me, this is one of the worst medical insurance policy given by HCL to its innocent employees. The TPA is vidal. One of the deadliest TPA. Almost all the important rules they will hide, it will be reflected at the time of claim processing. Almost every employee in HCL is struggling to settle their claims. If the amount is more than 50000 then just forget about it. Even if you mail to higher authorities of HCL, vidal will not care about it. I am just fed up 😞 to following up them. For a middle class family, 30000 is a significant amount. Also HCL policies are not good. It is changeable. This company is not employee friendly. If you have multiple offers then mark it as your last option to accept. Even if you join there then take a good external medical policy.

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HCL Group Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at HCL Group ?

The average salary of a Senior Customer Service Executive at HCL Group in India typically ranges from ₹1.5 Lakhs to ₹4.1 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Service Executive at HCL Group earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.1 Lakhs per year. Senior Customer Service Executive Salaries at HCL Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ HCL Group employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at HCL Group in India?

The estimated take-home salary of a Senior Customer Service Executive at HCL Group in India typically ranges from ₹19,515 to ₹21,185 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.1 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of HCL Group. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than HCL Group for Senior Customer Service Executive in India?

NielsenIQ	₹8.5 Lakhs to ₹9.5 Lakhs per year
Societe Generale Global Solution Centre	₹7.4 Lakhs to ₹9.5 Lakhs per year
Accenture	₹2.2 Lakhs to ₹7.0 Lakhs per year
Cognizant	₹3.2 Lakhs to ₹6.0 Lakhs per year
TCS	₹2.0 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCL Group, depending on the role and experience level.

What is the salary of a Senior Customer Service Executive in companies similar to HCL Group in India?

The salary of a Senior Customer Service Executive at companies similar to HCL Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tata Group	₹2.9 Lakhs to ₹5.8 Lakhs per year
Genpact	₹2.6 Lakhs to ₹5.2 Lakhs per year
DXC Technology	₹2.8 Lakhs to ₹5.5 Lakhs per year
Capgemini	₹3.0 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra	₹1.2 Lakhs to ₹5.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at HCL Group in India?

The salary growth for a Senior Customer Service Executive at HCL Group depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at HCL Group:

Experience	Average Salary Range
1 year	₹2.3 Lakhs to ₹3.5 Lakhs per year
2 years	₹1.5 Lakhs to ₹4.1 Lakhs per year
3 years	₹1.8 Lakhs to ₹4.0 Lakhs per year
4 years	₹1.8 Lakhs to ₹4.0 Lakhs per year

and so on.

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HCL Group Senior Customer Service Executive Salaries

HCL Group Senior Customer Service Executive salary in India ranges between ₹1.5 Lakh to ₹4.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 39 HCL Group latest salaries received from various employees of HCL Group.