HCL Group Customer Service Manager Salaries by Employees (Updated 2025)

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₹16.7 Lakhs - ₹21.4 Lakhs

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Salary of majority employees

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Last Updated: 26 Aug 2023

Companies similar to HCL Group for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Manager Salary 1 - 8 years exp. (8 salaries)	₹1.6 L/yr - ₹3.9 L/yr 86% less
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 76% less
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Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 33% less
Cognizant Customer Service Manager Salary 5 - 13 years exp. (6 salaries)	₹5.5 L/yr - ₹15.1 L/yr 42% less
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	₹1.8 L/yr - ₹9.6 L/yr 75% less
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	₹2 L/yr - ₹18 L/yr 48% less
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 67% less
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	₹2.9 L/yr - ₹12.6 L/yr 61% less
Genpact Customer Service Manager Salary 9 - 13 years exp. (5 salaries)	₹3.5 L/yr - ₹9 L/yr 72% less	1 job opening
NielsenIQ Customer Service Manager Salary 3 - 12 years exp. (5 salaries)	₹14.8 L/yr - ₹20.7 L/yr 13% less
Dell EMC Customer Service Manager Salary 5 - 6 years exp. (4 salaries)	₹3 L/yr - ₹40 L/yr 10% less
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HCLTech Customer Service Manager Salary 9 - 18 years exp. (4 salaries)	₹9.2 L/yr - ₹27.8 L/yr 3% more
HCL Infosystems Customer Service Manager Salary 1 - 12 years exp. (3 salaries)	₹2.1 L/yr - ₹8 L/yr 73% less
TELUS Digital Customer Service Manager Salary 0 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.4 L/yr 85% less

Customer Service Manager salary at HCL Group ranges between ₹16.7 Lakhs to ₹21.4 Lakhs per year for employees with 15+ years of experience. Salary estimates are based on 1 latest salaries received from various employees of HCL Group.

Similar Designation salaries in HCL Group

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Service Associate Salary

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₹1.75 L/yr - ₹3.6 L/yr

Customer Service Executive Salary

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₹1.25 L/yr - ₹5.04 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.4 L/yr - ₹4.4 L/yr

Customer Service Representative Salary

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Customer Care Executive Salary

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₹1.75 L/yr - ₹2.5 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Branch Manager Salary

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₹5.8 L/yr - ₹7.4 L/yr

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₹3 L/yr - ₹11.47 L/yr

Customer Support Executive Salary

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Salary related reviews for HCL Group

Analyst in Bangalore / Bengaluru

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 06 Aug 2023

2.0

for Salary and Benefits

Likes

Currently working as Third party waiting to become full time employee and since 3 months my Full time employee request is still pending and they keep postponing.

Company culture - Good

Dislikes

Very less appraisals and no joining bonus also growth is less compared to other companies.

Salary - Poor

+2 more

Analyst in Bangalore / Bengaluru

Corporate Banking Department

2.0

• posted on 02 Jul 2020

1.0

for Salary and Benefits

Likes

There are no such things I like about HCL. but I have made a very few good colleagues.

Dislikes

Management, work pressure, low salary, no growth, more than 10hrs work in a day. Managers do not value an individual's strength. No moral support.

Salary - Bad

+6 more

Senior Customer Service Executive in Lucknow

Ops Department

2.0

• posted on 13 Apr 2021

1.0

for Salary and Benefits

Likes

Well established company. Job Security.

Job security - Good

Dislikes

...r, not on employee capablity. Leave as per TL choice, tough for outstationers. Poor salary, also deducted some times. IJP word is used for fooling new joiners. Fixed Promotions. etc.

Salary - Bad

+4 more

Analyst in Noida

Infrastructure Services Department

4.0

• posted on 03 Oct 2020

4.0

for Salary and Benefits

Likes

Job security is very high as compare to other MNC and salary is on time. Working environment is very good.

Salary - Good

+4 more

Dislikes

HCL management and management politics inside projects are not good for HCL employees,talking about career growth in HCL is not good as compare other MNC.

Analyst in Noida

Hcl technologies (infra) Department

4.0

• posted on 30 Nov 2019

3.0

for Salary and Benefits

Likes

...l now. For a fresher to start his career it is not good because of the payscale. Salary for the freshers is too low i would suggest you to take experience from other companies and then join HCL .this will help you both in stability and financially. Over all it is a good place to work with good professional employees and managers (exception is everywhere ) . obviously you will learn a lot which will help you in future.

Skill development - Good

+5 more

Dislikes

Salary is too low for freshers.

see more salary related reviews

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What people are saying about HCL Group

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Confused about Salary negotiations

CTC - 8 LPA Loc - Bengaluru, India I have been working in the same company for the last 5 years. My salary went from 3.6 LPA to 8 LPA over the years. I recently put papers, and, started giving interviews. I got an offer from TCS for 15 LPA(12.8 fixed). For more than a month, I've been giving interviews, asking for 18 LPA and many HRs are rejecting straight away, citing it is more than 100% hike from my current CTC. I kept trying and now I am selected for 5 companies - Iris Software, Capgemini, Quantzig Analytics, PwC, HCL, Infinite. Salary discussions are about to start and I'm confused. I'm not good at this. Can anyone suggest?

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HCL Group Customer Service Manager Salary FAQs

What is the notice period for Customer Service Manager at HCL Group?

According to AmbitionBox, 100% of the HCL Group Customer Service Managers reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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HCL Group Customer Service Manager Salaries

HCL Group Customer Service Manager salary in India ranges between ₹16.7 Lakhs to ₹21.4 Lakhs. This is an estimate based on latest salaries received from employees of HCL Group.