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Genpact Customer Service Executive salaries in New Delhi (Updated 2025)

Annual salary range
0 - 5 years exp.
₹2 Lakhs - ₹5 Lakhs
Salary of majority employees
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14% more than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 5 years exp. (11 salaries)
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₹2 L/yr - ₹5 L/yr

Finance & Accounting
Customer Service Executive Salary
1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.1 L/yr

Marketing & Communication
Customer Service Executive Salary
1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.7 L/yr

Sales & Business Development
Customer Service Executive Salary
Fresher (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.5 L/yr

Last Updated: 8 Jan 2025

Companies similar to Genpact for Customer Service Executive in New Delhi

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Genpact Customer Service Executive Salary

0 - 5 years exp. (18 salaries)

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₹2 L/yr - ₹5 L/yr

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Company name Avg Annual Salary Open Jobs
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Tech Mahindra Customer Service Executive Salary

0 - 7 years exp. (435 salaries)

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₹1.2 L/yr - ₹7 L/yr

arrow icon 14% less
3 job openings
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Accenture Customer Service Executive Salary

0 - 8 years exp. (169 salaries)

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₹2 L/yr - ₹7.5 L/yr

arrow icon 41% more
15 job openings
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FIS Customer Service Executive Salary

0 - 7 years exp. (120 salaries)

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₹2.2 L/yr - ₹5 L/yr

arrow icon 6% more
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Wipro Customer Service Executive Salary

0 - 3 years exp. (104 salaries)

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₹1.6 L/yr - ₹4.7 L/yr

arrow icon 14% less
5 job openings
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HCLTech Customer Service Executive Salary

0 - 5 years exp. (24 salaries)

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₹1.9 L/yr - ₹4 L/yr

arrow icon 14% less
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TCS Customer Service Executive Salary

1 - 7 years exp. (19 salaries)

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₹1.6 L/yr - ₹6 L/yr

arrow icon 6% more
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IBM Customer Service Executive Salary

1 - 8 years exp. (4 salaries)

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₹2 L/yr - ₹4.2 L/yr

arrow icon 4% less
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HCL Group Customer Service Executive Salary

0 - 4 years exp. (4 salaries)

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₹2 L/yr - ₹2.7 L/yr

arrow icon 25% less
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Cognizant Customer Service Executive Salary

1 - 5 years exp. (4 salaries)

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₹4.1 L/yr - ₹6.9 L/yr

arrow icon 20% more
Customer Service Executive salary at Genpact ranges between ₹2 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 18 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Executive in New Delhi

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Experience wise Genpact Customer Service Executive salaries in New Delhi

Last Updated: 8 Jan 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
1 year  (5 salaries)

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₹2 L/yr - ₹5 L/yr
2 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹3.9 L/yr
3 years  (3 salaries)

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₹2.2 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.2 L/yr
View all

Similar Designation salaries in Genpact

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₹1.2 L/yr - ₹3.3 L/yr
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₹2.3 L/yr - ₹4.7 L/yr
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₹2.6 L/yr - ₹5 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹2.95 L/yr - ₹4.63 L/yr
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₹7.5 L/yr - ₹13 L/yr

Top skills at Genpact for Customer Service Executive

voice process Customer Service Customer Focus customer support International Voice Process Calling Inbound Calls International Voice Process US Shift Hindi customer care Data Collection bpo Customer Centric Customer Handling

Salary related reviews for Genpact

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Jun 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... not profesional. They'll just interview and after that won't update the status. Salary is very low even for experienced ones. If the interview is scheduled for tomorrow 11 AM, then they'll mail on today 8pm to inform, in case of walk-in also. Unprofessional behaviour. I've attended the interviews of other MNCs, but Genpact HRs didn't maintain professionalism

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Jan 2023

5.0
 for  Salary and Benefits

Likes

...e of friends and they had a good experience and now moved ahead in their career. Remember always don't go just for salary like many other MNC'S offer you, always look from every aspect for a long cause short term goals will not create a strong resume. Best of luck people Warm regards, Yasin

read more
  • Salary - Excellent
  • +5 more

Dislikes

Just that the growth pattern is slow but as I said earlier slow and steady will always be beneficial however they could always implement on making people achieving the goals fast so that everyone can get a role to play and this will also help in expanding their business.

read more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more
see more salary related reviews

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Genpact Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Genpact in New Delhi?
The average salary of a Customer Service Executive at Genpact in New Delhi typically ranges from ₹2.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Executive in New Delhi at Genpact earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Executive Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Genpact employees in India.
What is the estimated take home salary of a Customer Service Executive at Genpact in New Delhi?
The estimated take-home salary of a Customer Service Executive at Genpact in New Delhi typically ranges from ₹25,278 to ₹26,713 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at Genpact in New Delhi?
To be a Customer Service Executive at Genpact in New Delhi, the key skills required include:

  • - voice process
  • - Customer Service
  • - Customer Focus
  • - customer support
  • - International Voice Process

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Customer Service Executive in India?
Accenture ₹2.0 Lakhs to ₹7.5 Lakhs per year
Cognizant ₹4.1 Lakhs to ₹6.9 Lakhs per year
TCS ₹1.6 Lakhs to ₹6.0 Lakhs per year
FIS ₹2.2 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to Genpact in New Delhi?
The salary of a Customer Service Executive at companies similar to Genpact in New Delhi varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IBM ₹2.0 Lakhs to ₹4.2 Lakhs per year
HCLTech ₹1.9 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra ₹1.2 Lakhs to ₹7.0 Lakhs per year
Wipro ₹1.6 Lakhs to ₹4.7 Lakhs per year
HCL Group ₹2.0 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at Genpact in New Delhi?
The salary growth for a Customer Service Executive at Genpact in New Delhi depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in New Delhi can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹2.9 Lakhs to ₹3.7 Lakhs per year
1 year ₹2.0 Lakhs to ₹5.0 Lakhs per year
2 years ₹3.1 Lakhs to ₹3.9 Lakhs per year
3 years ₹2.2 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Customer Service Executive salary in New Delhi ranges between ₹2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 18 Genpact latest salaries received from various employees of Genpact.