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Genpact

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3.8

based on 31.7k Reviews

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Genpact Customer Service Associate Reviews

Updated 15 Feb, 2025
Overall Rating
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3.5/5
based on 23 reviews

Rating distribution

Category Ratings

3.9

Job security

3.6

Salary

3.6

Skill development

3.4

Company culture

3.4

Promotions

3.3

Work satisfaction

3.2

Work-life balance

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

47% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

52% employees reported

View more detailed insights

Gender based rating

2.7
female

Rated by Women

8 reviews

3.8
male

Rated by Men

14 reviews

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Top Mentions in Genpact Customer Service Associate Reviews
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23 reviews found

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What people are saying about Genpact

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kyubi
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2w
works at
Genpact
Offer Letter Accenture
Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more
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Read Genpact Customer Service Associate Reviews based on locations

3.3
 Hyderabad / Secunderabad

 (10)

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Customer Service Associate Jobs at Genpact

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More about working at Genpact
golden leaf award

#15 Best Mega Company - 2022

golden leaf awardgolden leaf award

#2 Best Mega IT/ITES Company - 2022

golden leaf awardgolden leaf award

#8 Best Mega Company - 2021

golden leaf award

People also ask about Genpact's Customer Service Associates

How is Genpact to work for?
Genpact is rated 3.5 out of 5, based on 23 reviews by employees on AmbitionBox. Genpact is known for Job security which is rated at the top and given a rating of 3.9. However, Work-life balance is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Genpact read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Genpact?
According to AmbitionBox ratings, Genpact employees rate its salary and benefits as 3.6 out of 5. You can know more about Genpact Salaries at AmbitionBox
How is the work culture at Genpact?
Work culture is rated 3.4 at Genpact by 23 employees. While job security is rated 3.9 and work-life balance is rated 3.2 at Genpact. Read detailed reviews by employees of Genpact on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 47% of employees reported the worki...ng days at Genpact as Monday to Friday. 60% employees reported the work timings at Genpact as Flexible timing. Read more
Genpact Office Photos
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Genpact Customer Service Associate Salary
based on 91 salaries
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₹1.4 L/yr - ₹4.7 L/yr
12% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Genpact Customer Service Associate
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
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