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Genpact
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Genpact Customer Service Associate Reviews
Overall Rating
based on 23
reviews
What employees say about Genpact?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
47% employees reported
Flexible timing
60% employees reported
No travel
52% employees reported
View more detailed insights
Gender based rating
Rated by Women
8 reviews
Rated by Men
14 reviews
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in Genpact Customer Service Associate Reviews
23 reviews found
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kyubi
works at
Genpact
Offer Letter Accenture
Hi Folks,
I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?
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Customer Service Associate Jobs at Genpact
People also ask about Genpact's Customer Service Associates
Is Genpact a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 23 employee reviews, it's clear that most customer service associates have an average experience working at Genpact.
Job security holds the highest rating at 3.9, while work-life balance is rated the lowest amongst all factors at 3.2.
Read reviews about
job security
and
on AmbitionBox.
Does Genpact pay their Customer Service Associates well?
According to AmbitionBox reviews, Genpact customer service associates rate their salary and benefits at 3.6 out of 5, based on 23 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact's customer service associates salaries
here
.
How is the work culture at Genpact for Customer Service Associates?
Work culture at Genpact for customer service associates is rated 3.4 out of 5 by 23 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Genpact for Customer Service Associates?
Based on 23 reviews on AmbitionBox, Genpact's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genpact. To read reviews about job security at Genpact for customer service associates,
click here
.
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12%
more
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
Child care facility
1 total
response
Health insurance
1 total
response
Job/Soft skill training
2 total
responses
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