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Genpact

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3.9

based on 29.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Genpact Customer Service Associate salaries in Bangalore / Bengaluru

Annual salary range
1 - 4 years exp.
₹3.4 Lakhs - ₹5.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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17% more than the average Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 4 years of experience

Interested in this particular role? 35 job openings

Last Updated: 27 Oct 2024

Companies similar to Genpact for Customer Service Associate in Bangalore / Bengaluru

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Genpact Customer Service Associate Salary

1 - 4 years exp. (3 salaries)
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₹3.4 L/yr - ₹5.2 L/yr

vs
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TCS Customer Service Associate Salary

0 - 5 years exp. (6 salaries)
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₹1.9 L/yr - ₹5 L/yr

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Accenture Customer Service Associate Salary

0 - 8 years exp. (473 salaries)
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₹0.9 L/yr - ₹7.3 L/yr

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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (149 salaries)
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₹1.1 L/yr - ₹6 L/yr

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Cognizant Customer Service Associate Salary

1 - 4 years exp. (4 salaries)
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₹2.7 L/yr - ₹3 L/yr

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Dell Customer Service Associate Salary

0 - 4 years exp. (4 salaries)
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₹2.7 L/yr - ₹4.5 L/yr

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Sutherland Global Services Customer Service Associate Salary

0 - 5 years exp. (33 salaries)
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₹1.4 L/yr - ₹7.5 L/yr

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 1 job opening
Customer Service Associate salary at Genpact ranges between ₹3.4 Lakhs to ₹5.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Associate in Bangalore / Bengaluru

1mo ago
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1 year exp.
1y ago
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3 years exp.
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4 years exp.

Experience wise Genpact Customer Service Associate salaries in Bangalore / Bengaluru

Last Updated: 27 Oct 2024

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.4 L/yr
2 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹3.9 L/yr
3 years (AmbitionBox Estimate)

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₹1.4 L/yr - ₹5.2 L/yr
4 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹6.5 L/yr

Similar Designation salaries in Genpact

Senior Associate Salary
(1.4k salaries)
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₹2 L/yr - ₹9.8 L/yr
Process Associate Salary
(666 salaries)
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₹1.05 L/yr - ₹6 L/yr
Customer Service Executive Salary
(5 salaries)
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₹3 L/yr - ₹5 L/yr

Top skills at Genpact for Customer Service Associate

Customer Service Operations Professional Services Customer Centric Communication Skills Analytical Chemistry Doe Chat Process Presentation Skills BPO Leadership Skills Writing Content Voice Overs Internet Advertising Teaching English

Salary related reviews for Genpact

Customer Service Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 Jan 2023
3.0
 for  Salary and Benefits

Likes

Company is good un terms of job security, salary on time and other things.

read more

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

read more

Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Nov 2024
1.0
 for  Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

read more

Process Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Oct 2024
3.0
 for  Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

read more

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

read more

Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Oct 2024
3.0
 for  Salary and Benefits

Likes

They provide NSA and Bonus based on performance.

Dislikes

- Very Toxic and abusive work environment - Management won't do anything, not even try to do anything if you have any issue - Internal Processes are extremely slow and unnecessarily complicated. - It's not worth working here

read more

Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 31 Aug 2024
4.0
 for  Salary and Benefits

Likes

For fresher this company is good. And comparing to other organisations Genpact offer good salary like average.

read more

Dislikes

Not approve the leave even if you are health issue, if you take leave they deduct leave and also deduct amount balance too.

read more
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What people are saying about Genpact

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Should I accept the offer or any other advice ?
I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!
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#15 Best Mega Company - 2022

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#2 Best Mega IT/ITES Company - 2022

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#8 Best Mega Company - 2021

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Genpact Customer Service Associate Salary FAQs

What is the notice period for Customer Service Associate at Genpact in Bangalore / Bengaluru?
According to AmbitionBox, 50% of the Genpact Customer Service Associates in Bangalore / Bengaluru reported a notice period of 15 days or less, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Associate salary in Bangalore / Bengaluru ranges between ₹3.4 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.