Genpact Customer Service Associate salaries in Gurgaon / Gurugram

Likes

Company is good un terms of job security, salary on time and other things.

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont