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Genpact

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3.8

based on 31.4k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

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Genpact Customer Service Associate Gurgaon / Gurugram Reviews

Updated 25 May, 2022

Overall Rating

2.3/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

4.7

Skill development

3.3

Job security

2.4

Company culture

1.4

Work-life balance

1.3

Salary

1.3

Work satisfaction

1.1

Promotions

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2 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Customer Service Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 20 Mar 2021

Likes

Skill development.

Skill development - Excellent

Dislikes

Company forced us for Saturday working while we were doing work from home (WFH). Terribly pressurized us to leave our jobs. Such a worst company. No good compensations at all.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Terrible, Horrible, Completely worst.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 May 2022

Likes

Average experience

Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No salary increments

Promotions - Poor

Work Details

Great

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

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Customer Service Associate Jobs at Genpact

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Process Associate - Customer Service

Gurgaon / Gurugram

0-3 Yrs

Not Disclosed

Process Associate - Customer Service

Gurgaon / Gurugram

0-1 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you.