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Sutherland Global Services Customer Service Associate salaries in India

Annual salary range
0 - 7 years exp.
₹1 Lakh - ₹5.5 Lakhs
Salary of majority employees
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At par with the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 7 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 7 years exp. (961 salaries)
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₹1.2 L/yr - ₹5.5 L/yr

Engineering - Software & QA
Customer Service Associate Salary
0 - 4 years exp. (76 salaries)
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₹1.4 L/yr - ₹4 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 4 years exp. (62 salaries)
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₹1.4 L/yr - ₹3.8 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 6 years exp. (40 salaries)
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₹1.6 L/yr - ₹4 L/yr

Last Updated: 19 Feb 2025

Companies similar to Sutherland Global Services for Customer Service Associate

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Wipro Customer Service Associate Salary

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Accenture Customer Service Associate Salary

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₹0.9 L/yr - ₹7.8 L/yr

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IBM Customer Service Associate Salary

1 - 4 years exp. (6 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 7% less
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Cognizant Customer Service Associate Salary

0 - 4 years exp. (20 salaries)

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₹2 L/yr - ₹4 L/yr

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HCLTech Customer Service Associate Salary

0 - 3 years exp. (46 salaries)

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₹1.4 L/yr - ₹5 L/yr

arrow icon 9% less
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₹1 L/yr - ₹5 L/yr

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Capgemini Customer Service Associate Salary

0 - 4 years exp. (18 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 8% less
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Genpact Customer Service Associate Salary

0 - 5 years exp. (91 salaries)

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₹1.5 L/yr - ₹4.7 L/yr

arrow icon 7% more
10 job openings
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₹2.4 L/yr - ₹6.1 L/yr

arrow icon 44% more
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Customer Service Associate salary at Sutherland Global Services ranges between ₹1 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 1.6k latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Customer Service Associate

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Experience wise Sutherland Global Services Customer Service Associate salaries

Last Updated: 19 Feb 2025

Experience Avg Annual Salary
Fresher  (380 salaries)

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₹1.3 L/yr - ₹4.5 L/yr
1 year  (526 salaries)

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₹1 L/yr - ₹5 L/yr
2 years  (380 salaries)

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₹1.4 L/yr - ₹5 L/yr
3 years  (211 salaries)

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₹1.7 L/yr - ₹5.5 L/yr
4 years  (81 salaries)

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₹1.9 L/yr - ₹5 L/yr
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Sutherland Global Services Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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0 - 7 years exp.

Operations Manager

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10 - 17 years exp.

Customer Service Associate 0 - 7 years exp.
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Team Lead 1 - 11 years exp.
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arrow icon 72% hike
Team Manager 4 - 15 years exp.
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arrow icon 23% hike

View more

From

3 more levels

To

Customer Service Associate

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0 - 7 years exp.

Service Delivery Manager

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6 - 19 years exp.

View 2 more career paths

Similar Designation salaries in Sutherland Global Services

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₹1 L/yr - ₹4.58 L/yr
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₹1.5 L/yr - ₹3.3 L/yr
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₹1.2 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.75 L/yr - ₹4.8 L/yr
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₹1.15 L/yr - ₹5 L/yr
Senior Associate Salary
(1.8k salaries)
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₹1.85 L/yr - ₹7.76 L/yr
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₹1 L/yr - ₹4.56 L/yr
Process Associate Salary
(695 salaries)
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₹1.4 L/yr - ₹5.1 L/yr
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₹2.3 L/yr - ₹5.5 L/yr

Top skills at Sutherland Global Services for Customer Service Associate

Customer Service customer support International Voice Process voice process international bpo Communication Skills bpo customer care US Shift Customer Handling Non Voice Process Bpo Voice voice support Troubleshooting Customer Relationship

Salary related reviews for Sutherland Global Services

3.1

Rated by 352 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 12 Feb 2025

2.0
 for  Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

read more
  • Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 07 May 2022

3.0
 for  Salary and Benefits

Likes

The spirit of my coworkers were good.

  • Work-life balance - Excellent

Dislikes

.... On a personal note this was the second time I was fired from the same company. However I would like to mention that the company provided severence package. For 2 and a half months and also I was able to cash in my leave balance.

read more
  • Skill development - Poor
  • +3 more

Customer Success, Service & Operations Department

1.0
  •  posted on 31 May 2022

1.0
 for  Salary and Benefits

Likes

Worst company and support stafff and unresponsive hr's. No one is taking the responsibility for getting our concern resolved all they just do is we will take the follow up and no is responding later they all are lazy towards there work and hr's were unknown about company policies they didnt guide you about the charges and details and later they will ask you to pay the amt after multiple followup you wont get the proper response from support staff and secially from hr and later they will blame you only for all the falts. Everyone knows where there is a lack but still they were not accepting there mistakes and blaming the person for overall circumstances. Hr is very worst towards support. No followup no response from them worst management I never recommend anyone to join sutherland due to there poor management.

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Dislikes

Worst worst worst.. support They dont guide you about fnf policies and later they will ask you for compensation and they wont provide you releiving and experience letter also. Hr dont have knowledge on how to serve notice they all say they will arrnage the meet and discuss and waste your days in serving the notice and once the notice is completed then they will ask you to pay the penalty. ...

read more
  • Salary - Bad
  • +6 more

Service Delivery Department

2.0
  •  posted on 10 Apr 2021

3.0
 for  Salary and Benefits

Likes

Had a good training in the training period and good mentorship...work is good but boring since it is repetitive...those who like repetitive work can join this company....easy to learn process...people there really helpful....u can give a try...it's good overall

read more
  • Skill development - Good

Dislikes

Poor canteen facilities...have to spend ur 30 percent of ur salary if u r using canteen .....people show attitude...they behave rude at work...no job security...cab driver sometimes behave rude...and don't schedule most of the time....overall this company will test ur patience...be ready for that

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BFSI, Investments & Trading Department

3.0
  •  posted on 05 Dec 2020

2.0
 for  Salary and Benefits

Likes

...e extend our shifts. I'm very dispointed. And we are not getting our incentives. And from last 3 months I'm getting less Salary.

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Dislikes

Our process management is not good at all. They need to improve. Over all Sutherland is excellent company. I don't have any issues with company or their facilities. But in which process (DHL) I'm working their management is not good at all. Know one care about employees .

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Sutherland Global Services Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Sutherland Global Services?
Customer Service Associate salary at Sutherland Global Services in India ranges between ₹1.0 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 4% more than the average Customer Service Associate Salary in India. Salary estimates are based on 1.6k latest salaries received from various employees of Sutherland Global Services India.
How does the salary of a Customer Service Associate at Sutherland Global Services India compare with the average salary range for this job?
The average salary of a Customer Service Associate at Sutherland Global Services is 4% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Sutherland Global Services?
Customer Service, customer support, International Voice Process, voice process and international bpo are some of the popular skills required to work as a Customer Service Associate at Sutherland Global Services India.
Which similar companies are paying more than Sutherland Global Services to a Customer Service Associate in India?
  • Kyndryl Customer Service Associate Salary - ₹3.4 Lakhs to ₹7.0 Lakhs per year
  • Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
  • GlobalLogic Customer Service Associate Salary - ₹2.2 Lakhs to ₹9.0 Lakhs per year
  • Oracle Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.4 Lakhs per year
  • UST Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to Sutherland Global Services in India?
  • LTIMindtree Customer Service Associate Salary - ₹2.4 Lakhs to ₹6.1 Lakhs per year
  • NTT Data Information Processing Services Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
  • Sopra Steria Customer Service Associate Salary - ₹2.3 Lakhs to ₹5.4 Lakhs per year
  • NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • Google Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.1 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Sutherland Global Services in India?
The estimated take-home salary of a Customer Service Associate at Sutherland Global Services ranges between ₹21,980 per month to ₹23,464 per month in India. The take-home salary calculation is based on the average Sutherland Global Services Customer Service Associate salary in India which ranges between ₹1.0 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Sutherland Global Services?
According to AmbitionBox, 50% of the Sutherland Global Services Customer Service Associates reported a notice period of 15 days or less, 24% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 1.1k responses on AmbitionBox in last 2 years.

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Sutherland Global Services Customer Service Associate salary in India ranges between ₹1 Lakh to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 1.6k Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.