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IGT Solutions Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1.1 Lakh - ₹5.4 Lakhs
Salary of majority employees
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9% less than the average Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 4 years exp. (91 salaries)
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₹1.1 L/yr - ₹5.4 L/yr

Aviation & Aerospace
Customer Service Associate Salary
0 - 4 years exp. (11 salaries)
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₹1.2 L/yr - ₹3.2 L/yr

Food, Beverage & Hospitality
Customer Service Associate Salary
1 - 4 years exp. (11 salaries)
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₹1.7 L/yr - ₹3 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 3 years exp. (4 salaries)
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₹2.6 L/yr - ₹3.5 L/yr

CSR & Social Service
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹1.2 L/yr - ₹2.4 L/yr

Last Updated: 8 Mar 2025

Companies similar to IGT Solutions for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Associate Salary

0 - 7 years exp. (193 salaries)

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₹1.5 L/yr - ₹8 L/yr

arrow icon 19% more
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Wipro Customer Service Associate Salary

0 - 5 years exp. (329 salaries)

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₹1.2 L/yr - ₹4.3 L/yr

arrow icon 6% more
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HCLTech Customer Service Associate Salary

0 - 3 years exp. (46 salaries)

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 2% less
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (4.1k salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 6% more
1 job opening
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Capgemini Customer Service Associate Salary

0 - 4 years exp. (18 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 5% more
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Accenture Customer Service Associate Salary

0 - 8 years exp. (1.6k salaries)

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₹0.9 L/yr - ₹7.8 L/yr

arrow icon 73% more
9 job openings
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IBM Customer Service Associate Salary

1 - 4 years exp. (6 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 5% more
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Cognizant Customer Service Associate Salary

0 - 4 years exp. (22 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 15% more
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Genpact Customer Service Associate Salary

0 - 5 years exp. (91 salaries)

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₹1.5 L/yr - ₹4.7 L/yr

arrow icon 22% more
10 job openings
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₹1 L/yr - ₹5.5 L/yr

arrow icon 14% more
2 job openings
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FIS Customer Service Associate Salary

0 - 5 years exp. (199 salaries)

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₹2.4 L/yr - ₹5 L/yr

arrow icon 38% more
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₹1.3 L/yr - ₹4.4 L/yr

arrow icon 1% more
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Mphasis Customer Service Associate Salary

1 - 10 years exp. (70 salaries)

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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 19% more
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NTT Data Customer Service Associate Salary

1 - 7 years exp. (20 salaries)

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₹2 L/yr - ₹4.5 L/yr

arrow icon 39% more
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₹2.8 L/yr - ₹5.1 L/yr

arrow icon 43% more
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₹2 L/yr - ₹4.5 L/yr

arrow icon 23% more
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₹2.4 L/yr - ₹6.1 L/yr

arrow icon 65% more
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₹2 L/yr - ₹3.7 L/yr

arrow icon 7% more
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Kyndryl Customer Service Associate Salary

2 - 4 years exp. (6 salaries)

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₹3.4 L/yr - ₹7 L/yr

arrow icon 76% more
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₹2 L/yr - ₹3.3 L/yr

arrow icon 8% less
View all
Customer Service Associate salary at IGT Solutions ranges between ₹1.1 Lakh to ₹5.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 161 latest salaries received from various employees of IGT Solutions.

Latest annual salaries shared by IGT Solutions Customer Service Associate

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Experience wise IGT Solutions Customer Service Associate salaries

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (38 salaries)

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₹1.2 L/yr - ₹4.8 L/yr
1 year  (49 salaries)

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₹1.1 L/yr - ₹5.4 L/yr
2 years  (33 salaries)

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₹1.1 L/yr - ₹5.4 L/yr
3 years  (26 salaries)

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₹1.1 L/yr - ₹5 L/yr
4 years  (15 salaries)

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₹1.3 L/yr - ₹5 L/yr

Similar Designation salaries in IGT Solutions

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₹1.45 L/yr - ₹4.15 L/yr
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₹1.9 L/yr - ₹4.5 L/yr
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₹1 L/yr - ₹5.4 L/yr
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₹4.4 L/yr - ₹11 L/yr
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₹1.15 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹5.2 L/yr
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₹2.4 L/yr - ₹5 L/yr
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₹1.4 L/yr - ₹5.5 L/yr
Process Associate Salary
(3.5k salaries)
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₹1 L/yr - ₹8 L/yr
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₹2 L/yr - ₹5 L/yr

Top skills at IGT Solutions for Customer Service Associate

Customer Service Communication Skills bpo voice process Airlines customer care customer support English Aviation International Voice Process inbound voice process Communication Customer Handling international ticketing Inbound Calls
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Salary related reviews for IGT Solutions

3.0

Rated by 47 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 22 Jun 2024

1.0
 for  Salary and Benefits

Likes

Pros Had made a good friends team and good seniors. Had learned and developed lots of skills for travel domain Nice/average campus Nice cafeteria and cost is also good There are some good recommenced process like agencia,expedia ,viking ,amex & luftansa.

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  • Skill development - Good

Dislikes

My process united airlines was a totally a disgusting process very less salary package and there were few incentives which also been unethically eated deducted by higher mangements everytime for retention payouts and for incentives. One of the hateful process i will say Always faced low volumes and shifting strategies by management and for that they will harm the bonus payouts Another issue they give 2.25 leaves and they will deduct those leaves unnecessarily and marked lwp half day and extra very wrong thing they face low volumes instead crediting leaves they will deduct leaves and marks lwp In my 1 yr of exp i have given my outmost favourable work efforts good c-sat every month target achievement but always had seen retention bonus unethical deduction incentives deduction unnecessarily in 1 year for sure had seen financial triggers from united airlines All fake commitments by higher management but never fulfilled those commitments Next from process the cab transportation the another disgusting thing in igt no timely movement no preferable pick-ups and drops The roaster made are high level annoying thing the transport team doesnt know how to create roasters I have majorly seen that the cabs either drops so soon or else they make numerous delays

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jan 2025

3.0
 for  Salary and Benefits

Likes

Nothing really, it was a disaster working with them.

Dislikes

I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd.

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  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jan 2025

2.0
 for  Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Dec 2024

2.0
 for  Salary and Benefits

Likes

If you are in any back office process, life is little bit easier, though less salary.

read more
  • Job security - Good

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Oct 2024

1.0
 for  Salary and Benefits

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

read more

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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IGT Solutions Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at IGT Solutions?
Customer Service Associate salary at IGT Solutions in India ranges between ₹1.1 Lakhs to ₹5.4 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 9% less than the average Customer Service Associate Salary in India. Salary estimates are based on 161 latest salaries received from various employees of IGT Solutions India.
How does the salary of a Customer Service Associate at IGT Solutions India compare with the average salary range for this job?
The average salary of a Customer Service Associate at IGT Solutions is 9% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at IGT Solutions?
Customer Service, Communication Skills, bpo, voice process and Airlines are some of the popular skills required to work as a Customer Service Associate at IGT Solutions India.
Which similar companies are paying more than IGT Solutions to a Customer Service Associate in India?
  • Kyndryl Customer Service Associate Salary - ₹3.4 Lakhs to ₹7.0 Lakhs per year
  • Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
  • GlobalLogic Customer Service Associate Salary - ₹2.2 Lakhs to ₹9.0 Lakhs per year
  • UST Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
  • LTIMindtree Customer Service Associate Salary - ₹2.4 Lakhs to ₹6.1 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to IGT Solutions in India?
  • NTT DATA, Inc. Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
  • NTT Data Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • FIS Customer Service Associate Salary - ₹2.4 Lakhs to ₹5.0 Lakhs per year
  • DXC Technology Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
  • Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.7 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at IGT Solutions in India?
The estimated take-home salary of a Customer Service Associate at IGT Solutions ranges between ₹18,933 per month to ₹20,612 per month in India. The take-home salary calculation is based on the average IGT Solutions Customer Service Associate salary in India which ranges between ₹1.1 Lakhs to ₹5.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at IGT Solutions?
According to AmbitionBox, 50% of the IGT Solutions Customer Service Associates reported a notice period of 15 days or less, 45% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 123 responses on AmbitionBox in last 2 years.

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IGT Solutions Customer Service Associate salary in India ranges between ₹1.1 Lakh to ₹5.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 161 IGT Solutions latest salaries received from various employees of IGT Solutions.