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IGT Solutions Customer Support Associate salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.5 Lakh - ₹4.2 Lakhs
Salary of majority employees
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13% less than the average Customer Support Associate Salary in IT Services & Consulting Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Support Associate Salary
0 - 3 years exp. (28 salaries)
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₹1.5 L/yr - ₹4.2 L/yr

Aviation & Aerospace
Customer Support Associate Salary
0 - 1 year exp. (3 salaries)
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₹1.8 L/yr - ₹2.6 L/yr

Finance & Accounting
Customer Support Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Sales & Business Development
Customer Support Associate Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹3 L/yr

Last Updated: 28 Jan 2025

Companies similar to IGT Solutions for Customer Support Associate

Company name Avg Annual Salary Open Jobs
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TCS Customer Support Associate Salary

2 - 6 years exp. (20 salaries)

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₹1.9 L/yr - ₹3.5 L/yr

arrow icon 22% more
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Wipro Customer Support Associate Salary

0 - 3 years exp. (62 salaries)

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₹1.5 L/yr - ₹4 L/yr

arrow icon 3% more
9 job openings
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HCLTech Customer Support Associate Salary

0 - 4 years exp. (17 salaries)

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₹1.9 L/yr - ₹4 L/yr

arrow icon 15% more
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Tech Mahindra Customer Support Associate Salary

0 - 7 years exp. (3.9k salaries)

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₹0.8 L/yr - ₹6.8 L/yr

arrow icon 10% more
2 job openings
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Infosys Customer Support Associate Salary

1 - 3 years exp. (4 salaries)

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₹2.7 L/yr - ₹5.6 L/yr

arrow icon 62% more
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₹3.1 L/yr - ₹5 L/yr

arrow icon 65% more
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Mphasis Customer Support Associate Salary

0 - 3 years exp. (21 salaries)

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₹2 L/yr - ₹7 L/yr

arrow icon 37% more
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₹1.2 L/yr - ₹3 L/yr

arrow icon 20% less
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₹1 L/yr - ₹4 L/yr

arrow icon 12% more
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Genpact Customer Support Associate Salary

0 - 4 years exp. (25 salaries)

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₹2 L/yr - ₹3.5 L/yr

arrow icon 14% more
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Movate Customer Support Associate Salary

1 - 4 years exp. (6 salaries)

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₹1.9 L/yr - ₹3.3 L/yr

arrow icon 6% more
1 job opening
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₹2.8 L/yr - ₹3.5 L/yr

arrow icon 22% more
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₹3.3 L/yr - ₹4.2 L/yr

arrow icon 48% more
Customer Support Associate salary at IGT Solutions ranges between ₹1.5 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 41 latest salaries received from various employees of IGT Solutions.

Latest annual salaries shared by IGT Solutions Customer Support Associate

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Experience wise IGT Solutions Customer Support Associate salaries

Last Updated: 28 Jan 2025

Experience Avg Annual Salary
Fresher  (16 salaries)

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₹1.5 L/yr - ₹3.5 L/yr
1 year  (13 salaries)

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₹1.5 L/yr - ₹4 L/yr
2 years  (10 salaries)

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₹1.8 L/yr - ₹4.2 L/yr
3 years (AmbitionBox Estimate)

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₹1.1 L/yr - ₹3.5 L/yr

Similar Designation salaries in IGT Solutions

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₹1.1 L/yr - ₹5.4 L/yr
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₹1.4 L/yr - ₹5.5 L/yr
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₹2.4 L/yr - ₹5 L/yr
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₹1.15 L/yr - ₹5.2 L/yr
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₹1.9 L/yr - ₹4.5 L/yr
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₹1 L/yr - ₹5.4 L/yr
Process Associate Salary
(3.6k salaries)
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₹1 L/yr - ₹8 L/yr
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₹4.4 L/yr - ₹11 L/yr
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₹1.15 L/yr - ₹4.5 L/yr
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₹1.44 L/yr - ₹2.8 L/yr

Top skills at IGT Solutions for Customer Support Associate

Fluent English Fresher Instrumentation Customer Support Aramco Communication Skills Invoice Processing Case Advanced Excel Conventional Milling Inbound Voice Process Organizational Management customer support voice process Communication Skills Software Development
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Salary related reviews for IGT Solutions

2.8

Rated by 11 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jan 2025

3.0
 for  Salary and Benefits

Likes

Nothing really, it was a disaster working with them.

Dislikes

I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd.

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  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jan 2025

2.0
 for  Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Dec 2024

2.0
 for  Salary and Benefits

Likes

If you are in any back office process, life is little bit easier, though less salary.

read more
  • Job security - Good

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Oct 2024

1.0
 for  Salary and Benefits

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

read more

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Jul 2024

1.0
 for  Salary and Benefits

Likes

Thought there is nothing to be liked except waste of time during Edreams Odegio Training

Dislikes

...one 3hrs prior to shift & Drop 30min after your shift ends No holiday or leaves despite you have leaves in your kitty Low compensation Dishonest Management weather its Sarabjeet or Any other full of lies

read more
  • Salary - Bad
  • +6 more
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IGT Solutions Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at IGT Solutions?
Customer Support Associate salary at IGT Solutions in India ranges between ₹1.5 Lakhs to ₹4.2 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 13% less than the average Customer Support Associate Salary in India. Salary estimates are based on 41 latest salaries received from various employees of IGT Solutions India.
How does the salary of a Customer Support Associate at IGT Solutions India compare with the average salary range for this job?
The average salary of a Customer Support Associate at IGT Solutions is 13% less than the average salary of a Customer Support Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Support Associate at IGT Solutions?
Fluent English, Fresher Instrumentation, Customer Support, Aramco and Communication Skills are some of the popular skills required to work as a Customer Support Associate at IGT Solutions India.
Which similar companies are paying more than IGT Solutions to a Customer Support Associate in India?
  • LTIMindtree Customer Support Associate Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
  • Infosys Customer Support Associate Salary - ₹2.7 Lakhs to ₹5.6 Lakhs per year
  • NTT DATA, Inc. Customer Support Associate Salary - ₹3.3 Lakhs to ₹4.2 Lakhs per year
  • Mphasis Customer Support Associate Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
  • Hewlett Packard Enterprise Customer Support Associate Salary - ₹2.8 Lakhs to ₹3.5 Lakhs per year
What is the salary of a Customer Support Associate in companies similar to IGT Solutions in India?
  • TCS Customer Support Associate Salary - ₹1.9 Lakhs to ₹3.5 Lakhs per year
  • HCLTech Customer Support Associate Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
  • Genpact Customer Support Associate Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
  • Sutherland Global Services Customer Support Associate Salary - ₹1.0 Lakhs to ₹4.0 Lakhs per year
  • Tech Mahindra Customer Support Associate Salary - ₹0.8 Lakhs to ₹6.8 Lakhs per year
What is the estimated take home salary of a Customer Support Associate at IGT Solutions in India?
The estimated take-home salary of a Customer Support Associate at IGT Solutions ranges between ₹17,063 per month to ₹18,770 per month in India. The take-home salary calculation is based on the average IGT Solutions Customer Support Associate salary in India which ranges between ₹1.5 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?
What is the notice period for Customer Support Associate at IGT Solutions?
According to AmbitionBox, 56% of the IGT Solutions Customer Support Associates reported a notice period of 15 days or less, 44% reported a notice period of 1 Month.This is based on 39 responses on AmbitionBox in last 2 years.

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IGT Solutions Customer Support Associate salary in India ranges between ₹1.5 Lakh to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 41 IGT Solutions latest salaries received from various employees of IGT Solutions.

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