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IGT Solutions Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1.2 Lakh - ₹4.5 Lakhs
Salary of majority employees
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18% less than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
0 - 4 years exp. (26 salaries)
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₹1.3 L/yr - ₹4.5 L/yr

CSR & Social Service
Customer Service Representative Salary
1 - 2 years exp. (4 salaries)
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₹1.7 L/yr - ₹2.6 L/yr

Human Resources
Customer Service Representative Salary
Fresher (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.3 L/yr

Administration & Facilities
Customer Service Representative Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.3 L/yr

Food, Beverage & Hospitality
Customer Service Representative Salary
1 - 4 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹4.5 L/yr

Last Updated: 5 Mar 2025

Companies similar to IGT Solutions for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹4.8 L/yr

arrow icon 11% more
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₹2.1 L/yr - ₹4 L/yr

arrow icon 21% more
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FIS Customer Service Representative Salary

0 - 4 years exp. (32 salaries)

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₹2.5 L/yr - ₹5 L/yr

arrow icon 30% more
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₹2.3 L/yr - ₹4.7 L/yr

arrow icon 35% more
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₹3.2 L/yr - ₹7.8 L/yr

arrow icon 107% more
1 job opening
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₹2.3 L/yr - ₹3.7 L/yr

arrow icon 16% more
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₹2.1 L/yr - ₹5.6 L/yr

arrow icon 50% more
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₹2.3 L/yr - ₹3.6 L/yr

arrow icon 18% more
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₹2.1 L/yr - ₹3.1 L/yr

arrow icon 4% more
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₹3.8 L/yr - ₹4.8 L/yr

arrow icon 65% more
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₹3.5 L/yr - ₹5.1 L/yr

arrow icon 65% more
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_VOIS Customer Service Representative Salary

2 - 8 years exp. (4 salaries)

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₹3.1 L/yr - ₹4 L/yr

arrow icon 40% more
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₹3 L/yr - ₹4 L/yr

arrow icon 28% more
Customer Service Representative salary at IGT Solutions ranges between ₹1.2 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 55 latest salaries received from various employees of IGT Solutions.

Latest annual salaries shared by IGT Solutions Customer Service Representative

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Experience wise IGT Solutions Customer Service Representative salaries

Last Updated: 5 Mar 2025

Experience Avg Annual Salary
Fresher  (14 salaries)

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₹1.3 L/yr - ₹2.7 L/yr
1 year  (23 salaries)

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₹1.1 L/yr - ₹4.5 L/yr
2 years  (8 salaries)

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₹2 L/yr - ₹3.6 L/yr
3 years  (8 salaries)

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₹2.3 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)

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₹2 L/yr - ₹5.4 L/yr

Similar Designation salaries in IGT Solutions

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₹1 L/yr - ₹5.4 L/yr
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₹1.1 L/yr - ₹5.4 L/yr
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₹4.4 L/yr - ₹11 L/yr
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₹1.9 L/yr - ₹4.5 L/yr
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₹1.1 L/yr - ₹7 L/yr
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₹1.4 L/yr - ₹5.5 L/yr
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₹1.45 L/yr - ₹4.15 L/yr
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₹2 L/yr - ₹5 L/yr
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₹1.44 L/yr - ₹2.8 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Top skills at IGT Solutions for Customer Service Representative

Customer Relationship customer support Customer Service Customer Handling Bpo Voice Customer Care Bengali Hindi International Voice Process Communication Skills Customer Support Inbound Customer Service BPO Customer Service Inbound Calls Inbound Sales

Salary related reviews for IGT Solutions

2.6

Rated by 16 employees for salary & benefits

Food, Beverage & Hospitality Department

1.0
  •  posted on 28 Jun 2022

2.0
 for  Salary and Benefits

Likes

...ue to same reasons above mentioned. I will not say the company is totally worse. I also faced salary issues I was working as a mentor and I was expecting the same package that other new hired agents were getting but lastly i thought i was making worst efforts with this organization. I wish the service will be improve in future.

read more
  • Skill development - Good

Dislikes

Everything as i mentioned above in what i like in igt solution.

  • Salary - Poor
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 14 Mar 2025

1.0
 for  Salary and Benefits

Likes

I’d like to appreciate my TL, Ms. Neha. She is an amazing person—very supportive, understanding, and incredibly intelligent. I truly admire her leadership!

read more
  • Job security - Good
  • +2 more

Dislikes

Working hours, night shift and salary was very low .

  • Salary - Bad
  • +2 more

Full Time

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Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jan 2025

3.0
 for  Salary and Benefits

Likes

Nothing really, it was a disaster working with them.

Dislikes

I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd.

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  • Skill development - Bad
  • +5 more

Full Time

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Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jan 2025

2.0
 for  Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Dec 2024

2.0
 for  Salary and Benefits

Likes

If you are in any back office process, life is little bit easier, though less salary.

read more
  • Job security - Good

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

read more
  • Salary - Poor
  • +5 more
see more salary related reviews

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IGT Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at IGT Solutions ?
The average salary of a Customer Service Representative at IGT Solutions in India typically ranges from ₹1.2 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Representative at IGT Solutions earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Representative Salaries at IGT Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ IGT Solutions employees in India.
What is the estimated take home salary of a Customer Service Representative at IGT Solutions in India?
The estimated take-home salary of a Customer Service Representative at IGT Solutions in India typically ranges from ₹18,364 to ₹20,052 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of IGT Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at IGT Solutions ?
To be a Customer Service Representative at IGT Solutions in india, the key skills required include:

  • - Customer Relationship
  • - customer support
  • - Customer Service
  • - Customer Handling
  • - Bpo Voice

These skills are highly valued at IGT Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than IGT Solutions for Customer Service Representative in India?
Kyndryl ₹3.2 Lakhs to ₹7.8 Lakhs per year
DXC Technology ₹3.8 Lakhs to ₹4.8 Lakhs per year
Movate ₹3.5 Lakhs to ₹5.1 Lakhs per year
Hewlett Packard Enterprise ₹2.1 Lakhs to ₹5.6 Lakhs per year
_VOIS ₹3.1 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IGT Solutions, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to IGT Solutions in India?
The salary of a Customer Service Representative at companies similar to IGT Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Genpact ₹2.3 Lakhs to ₹4.7 Lakhs per year
FIS ₹2.5 Lakhs to ₹5.0 Lakhs per year
Innova Solutions ₹3.0 Lakhs to ₹4.0 Lakhs per year
Optum Global Solutions ₹2.1 Lakhs to ₹4.0 Lakhs per year
Amazon Web Services ₹2.3 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at IGT Solutions in India?
The salary growth for a Customer Service Representative at IGT Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at IGT Solutions:

Experience Average Salary Range
Fresher ₹1.3 Lakhs to ₹2.7 Lakhs per year
1 year ₹1.1 Lakhs to ₹4.5 Lakhs per year
2 years ₹2.0 Lakhs to ₹3.6 Lakhs per year
3 years ₹2.3 Lakhs to ₹4.5 Lakhs per year
and so on.

Tell us how to improve this page.

IGT Solutions Customer Service Representative salary in India ranges between ₹1.2 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 55 IGT Solutions latest salaries received from various employees of IGT Solutions.