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IGT Solutions

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IGT Solutions Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.2 Lakh - ₹4.5 Lakhs
Salary of majority employees
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22% less than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 3 years of experience

Interested in this particular role? 6 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
0 - 3 years exp. (27 salaries)
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₹1.3 L/yr - ₹4.5 L/yr

CSR & Social Service
Customer Service Representative Salary
1 - 2 years exp. (4 salaries)
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₹1.7 L/yr - ₹2.2 L/yr

Human Resources
Customer Service Representative Salary
Fresher (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.3 L/yr

Administration & Facilities
Customer Service Representative Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.3 L/yr

Last Updated: 5 Mar 2025

Companies similar to IGT Solutions for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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TCS Customer Service Representative Salary

2 - 8 years exp. (37 salaries)

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₹2 L/yr - ₹5.5 L/yr

arrow icon 47% more
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Wipro Customer Service Representative Salary

0 - 4 years exp. (381 salaries)

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₹1.9 L/yr - ₹5 L/yr

arrow icon 45% more
3 job openings
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HCLTech Customer Service Representative Salary

0 - 3 years exp. (485 salaries)

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₹1 L/yr - ₹3.8 L/yr

At par
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₹0.8 L/yr - ₹6 L/yr

arrow icon 31% more
2 job openings
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₹2 L/yr - ₹3 L/yr

arrow icon 5% less
Logo
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₹1 L/yr - ₹3.9 L/yr

arrow icon 7% more
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₹1.8 L/yr - ₹4 L/yr

arrow icon 14% more
1 job opening
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₹1.3 L/yr - ₹4.5 L/yr

arrow icon 14% more
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₹2.3 L/yr - ₹4.7 L/yr

arrow icon 43% more
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₹3 L/yr - ₹9.2 L/yr

arrow icon 122% more
1 job opening
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₹2.3 L/yr - ₹3.7 L/yr

arrow icon 24% more
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₹2.1 L/yr - ₹5.6 L/yr

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₹2.1 L/yr - ₹3.1 L/yr

arrow icon 11% more
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₹3.8 L/yr - ₹4.8 L/yr

arrow icon 76% more
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₹3.5 L/yr - ₹5.1 L/yr

arrow icon 75% more
Customer Service Representative salary at IGT Solutions ranges between ₹1.2 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 55 latest salaries received from various employees of IGT Solutions.

Latest annual salaries shared by IGT Solutions Customer Service Representative

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Experience wise IGT Solutions Customer Service Representative salaries

Last Updated: 5 Mar 2025

Experience Avg Annual Salary
Fresher  (16 salaries)

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₹1.2 L/yr - ₹2.7 L/yr
1 year  (23 salaries)

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₹1.1 L/yr - ₹3.5 L/yr
2 years  (8 salaries)

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₹2 L/yr - ₹3.6 L/yr
3 years  (8 salaries)

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₹2.3 L/yr - ₹4.5 L/yr

Similar Designation salaries in IGT Solutions

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₹1 L/yr - ₹5.4 L/yr
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₹1.1 L/yr - ₹5.4 L/yr
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₹4.4 L/yr - ₹11 L/yr
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₹1.9 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹5.2 L/yr
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₹1.4 L/yr - ₹5.5 L/yr
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₹1.45 L/yr - ₹4.15 L/yr
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₹2 L/yr - ₹5 L/yr
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₹1.44 L/yr - ₹2.8 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Top skills at IGT Solutions for Customer Service Representative

Customer Relationship customer support Customer Service Bpo Voice Customer Handling Customer Care Travel Cold Calling Bengali Hindi International Voice Process voice process Case Communication Skills Customer Support
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Salary related reviews for IGT Solutions

2.6

Rated by 16 employees for salary & benefits

Food, Beverage & Hospitality Department

1.0
  •  posted on 28 Jun 2022

2.0
 for  Salary and Benefits

Likes

...ue to same reasons above mentioned. I will not say the company is totally worse. I also faced salary issues I was working as a mentor and I was expecting the same package that other new hired agents were getting but lastly i thought i was making worst efforts with this organization. I wish the service will be improve in future.

read more
  • Skill development - Good

Dislikes

Everything as i mentioned above in what i like in igt solution.

  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jan 2025

3.0
 for  Salary and Benefits

Likes

Nothing really, it was a disaster working with them.

Dislikes

I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd.

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  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jan 2025

2.0
 for  Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Dec 2024

2.0
 for  Salary and Benefits

Likes

If you are in any back office process, life is little bit easier, though less salary.

read more
  • Job security - Good

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Oct 2024

1.0
 for  Salary and Benefits

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

read more

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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IGT Solutions Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at IGT Solutions?
Customer Service Representative salary at IGT Solutions in India ranges between ₹1.2 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 22% less than the average Customer Service Representative Salary in India. Salary estimates are based on 55 latest salaries received from various employees of IGT Solutions India.
How does the salary of a Customer Service Representative at IGT Solutions India compare with the average salary range for this job?
The average salary of a Customer Service Representative at IGT Solutions is 22% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Representative at IGT Solutions?
Customer Relationship, customer support, Customer Service, Bpo Voice and Customer Handling are some of the popular skills required to work as a Customer Service Representative at IGT Solutions India.
Which similar companies are paying more than IGT Solutions to a Customer Service Representative in India?
  • Kyndryl Customer Service Representative Salary - ₹3.0 Lakhs to ₹9.2 Lakhs per year
  • DXC Technology Customer Service Representative Salary - ₹3.8 Lakhs to ₹4.8 Lakhs per year
  • Movate Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.1 Lakhs per year
  • Hewlett Packard Enterprise Customer Service Representative Salary - ₹2.1 Lakhs to ₹5.6 Lakhs per year
  • TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Customer Service Representative in companies similar to IGT Solutions in India?
  • Wipro Customer Service Representative Salary - ₹1.9 Lakhs to ₹5.0 Lakhs per year
  • Genpact Customer Service Representative Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
  • Tech Mahindra Customer Service Representative Salary - ₹0.8 Lakhs to ₹6.0 Lakhs per year
  • NTT Data Customer Service Representative Salary - ₹2.3 Lakhs to ₹3.7 Lakhs per year
  • Sutherland Global Services Customer Service Representative Salary - ₹1.3 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Representative at IGT Solutions in India?
The estimated take-home salary of a Customer Service Representative at IGT Solutions ranges between ₹17,090 per month to ₹18,796 per month in India. The take-home salary calculation is based on the average IGT Solutions Customer Service Representative salary in India which ranges between ₹1.2 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Representative at IGT Solutions?
According to AmbitionBox, 51% of the IGT Solutions Customer Service Representatives reported a notice period of 1 Month, 42% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 45 responses on AmbitionBox in last 2 years.

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IGT Solutions Customer Service Representative salary in India ranges between ₹1.2 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 55 IGT Solutions latest salaries received from various employees of IGT Solutions.