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IGT Solutions
3.3
based on 2.6k Reviews
Company Overview
Company Locations
Working at IGT Solutions
Company Summary
Overall Rating
3.3/5
based on 2.6k reviews
11% below
industry average
Critically rated for
Promotions/Appraisal, Salary & Benefits, Work Satisfaction
Work Policy
Work from office
73% employees reported
Rotational Shift
65% employees reported
Flexible timing
67% employees reported
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
133 employees reported
Cafeteria
128 employees reported
Office cab/shuttle
103 employees reported
Health insurance
66 employees reported
View all benefits
About IGT Solutions
Founded in1998 (27 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersGurgaon/Gurugram, Haryana, India
Office Locations
Websiteigtsolutions.com
Primary Industry
Other Industries
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IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.
Vision: To be the dominant player and partner of choice for innovative and integrated BPM, Technology and Digital services and solutions in the Travel, Transportation and Hospitality industry.
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IGT Solutions Ratings
based on 2.6k reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
893
4
561
3
436
2
168
1
507
Category Ratings
3.2
Skill Development
3.2
Job Security
3.1
Work-Life Balance
3.1
Company Culture
3.0
Work Satisfaction
2.9
Salary & Benefits
2.7
Promotions/Appraisal
IGT Solutions is rated 3.3 out of 5 stars on AmbitionBox, based on 2.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at IGT Solutions
based on 2.4k reviews
3.3
Rated by 742 Women
Rated 3.2 for Skill Development and 3.1 for Job Security
3.4
Rated by 1.7k Men
Rated 3.2 for Skill Development and 3.2 for Job Security
Work Policy at IGT Solutions
based on 275 reviews in last 6 months
Work from office
73%
Hybrid
17%
Permanent work from home
10%
IGT Solutions Reviews
Top mentions in IGT Solutions Reviews
+ 5 more
Compare IGT Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 2.6k reviews | 3.7/5 based on 85.2k reviews | 3.7/5 based on 50.6k reviews | 3.5/5 based on 34.1k reviews |
Highly Rated for | No highly rated category | Job Security Work-Life balance | Job Security | Job Security |
Critically Rated for | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction |
Primary Work Policy | Work from office 73% employees reported | Work from office 80% employees reported | Hybrid 60% employees reported | Hybrid 75% employees reported |
Rating by Women Employees | 3.3 Average rated by 742 women | 3.8 Good rated by 24.6k women | 3.8 Good rated by 14.5k women | 3.6 Good rated by 7.2k women |
Rating by Men Employees | 3.4 Average rated by 1.7k men | 3.7 Good rated by 55.4k men | 3.7 Good rated by 33.7k men | 3.5 Good rated by 25.4k men |
Job Security | 3.2 Average | 4.6 Excellent | 3.8 Good | 3.8 Good |
View more
IGT Solutions Salaries
2.9
rated by 2.6k employees for salariesProcess Associate
(3.6k salaries)
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₹1 L/yr - ₹8 L/yr
Customer Service Executive
(493 salaries)
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₹1 L/yr - ₹5.4 L/yr
Team Lead
(338 salaries)
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₹2.2 L/yr - ₹7 L/yr
Customer Care Executive
(258 salaries)
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₹1 L/yr - ₹5 L/yr
Quality Analyst
(195 salaries)
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₹1.6 L/yr - ₹6 L/yr
Team Lead Operations
(171 salaries)
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₹1.9 L/yr - ₹6.9 L/yr
Customer Service Associate
(168 salaries)
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₹1 L/yr - ₹5 L/yr
Customer Support Executive
(164 salaries)
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₹1.2 L/yr - ₹5 L/yr
Software Engineer
(138 salaries)
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₹4 L/yr - ₹15 L/yr
Senior Software Engineer
(134 salaries)
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₹6.3 L/yr - ₹25.2 L/yr
IGT Solutions Interview Questions
Interview questions by designation
Top IGT Solutions interview questions and answers
Get interview-ready with top interview questions
Interview Process at IGT Solutions
based on 76 interviews in last 1 year
Interview Experience
4.2
Good
Difficulty level
Easy
34%
Moderate
60%
Hard
6%
People are getting interviews through
based on 145 IGT Solutions interviews
Walkin
30%
Job Portal
20%
Referral
13%
Recruitment Consultant
4%
*33% candidates got the interview through other sources
High confidence
IGT Solutions Jobs
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IGT Solutions FAQs
When was IGT Solutions founded?
IGT Solutions was founded in 1998. The company has been operating for 27 years primarily in the IT Services & Consulting sector.
Where is the IGT Solutions headquarters located?
IGT Solutions is headquartered in Gurgaon/Gurugram, Haryana. It operates in 2 cities such as Gurgaon / Gurugram, Chennai. To explore all the office locations, visit IGT Solutions locations.
How many employees does IGT Solutions have in India?
IGT Solutions currently has more than 10,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in IGT Solutions based on the number of reviews submitted on AmbitionBox.
Does IGT Solutions have good work-life balance?
IGT Solutions has a work-life balance rating of 3.1 out of 5 based on 2,500+ employee reviews on AmbitionBox. 43% employees rated IGT Solutions 3 or below, while 57% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read IGT Solutions work-life balance reviews for more details
Is IGT Solutions good for career growth?
Career growth at IGT Solutions is rated as poor, with a promotions and appraisal rating of 2.7. 43% employees rated IGT Solutions 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading IGT Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in IGT Solutions?
Working at IGT Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 2,500+ employee reviews on AmbitionBox.
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