10+ IGT Solutions Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

IGT Solutions Customer Support Executive Interview Experiences

6 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 11 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What is bpo?

Ans.

BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

BPO involves outsourcing non-core business functions such as customer support, data entry, and payroll processing.
Companies often choose to outsource these tasks to save costs and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - BPO stands for Business Process Outsourcing. If a customer has any doubts in business, it is essential to address their concerns and provide a suitable solution.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 14 Feb 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Are rotational shifts comfortable

Ans.

Rotational shifts can be comfortable depending on individual preferences and circumstances.

Some people may find rotational shifts comfortable as it allows for flexibility in work schedules.
Others may prefer fixed shifts as it provides a consistent routine.
Comfort with rotational shifts can also depend on the availability of support systems like childcare or transportation.
Individuals who are adaptable and can easily ad...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and brush up your communication skills

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 4 Dec 2022

Interview experience

Poor

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...

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Q2. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...

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Round 3 - Operational Round

(1 Question)

Add your answer

Round 4 - Behavioral

(1 Question)

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Interview Preparation Tips

Interview preparation tips for other job seekers - Being Confident and Comfortably Give the Answers only in English language and focused on your communication.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 16 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Introduction, basic details

Add your answer

Round 3 - HR

(1 Question)

Q1. They will give you scenario and will ask about solution.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for mostly asked questions , prepare 1 topic on which you can talk at least 2 min in english.

Customer Support Executive Interview Questions & Answers

Jaspreet Kaur

posted on 14 Jun 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Jun 2023.

Round 1 - Aptitude Test

Answer all questions

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. About your hometown

Add your answer

Customer Support Executive Interview Questions & Answers

ID Tech

posted on 12 Dec 2021

Interview Questionnaire

2 Questions

Q1. Tell Me About Yourself

Add your answer

Q2. What is Airindia

Ans.

Airindia is the flag carrier airline of India.

Airindia is owned by the government of India.
It operates both domestic and international flights.
It has a frequent flyer program called Flying Returns.
Airindia has a fleet of over 100 aircrafts.
It has its hub at Indira Gandhi International Airport in Delhi.

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good in Communication, Collect Information about IGT SOLUTIONS.

Customer Support Executive Jobs at IGT Solutions

View all

Customer Support Executive

Pune

0-2 Yrs

₹ 0.5-2.25 LPA

Urgent opening For Customer Support Executive

Bangalore / Bengaluru

1-2 Yrs

₹ 3.5-3.75 LPA

Urgent opening For Customer Support Executive

Bangalore / Bengaluru

1-2 Yrs

₹ 3.5-3.75 LPA

Customer Support Executive- Non voice

Bangalore / Bengaluru

0-5 Yrs

Not Disclosed

Customer Support Executive

Bangalore / Bengaluru

0-5 Yrs

Not Disclosed

Customer Support Executive

Bangalore / Bengaluru

0-5 Yrs

Not Disclosed

Top trending discussions

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Salary Discussions, Hike & Promotions

I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the s... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. Ask my introduction?

Add your answer

Q2. And my last experience

Add your answer

Q3. Check my ability to how speak with the customers.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a wonderful experience for me...I am so happy to have as a agent of Tech Mahindra. And I have learnt so many things...there have a career growth to be as TL,Quality,Trainer etc...Its a good platform!

Customer Support Executive Interview Questions & Answers

Tech Mahindra

posted on 29 Oct 2021

I applied via Indeed and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Why should we hire you for this job role ?

Ans. I will give my best for my job role with my good communication skills

Answered by RITIK BHARTI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should not panic at all in the interview and do all the preparations before the interview so that when everything is asked, you do not feel scared at all.

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Why should we hire you?

Add your answer

Q2. What are your strengths and weaknesses?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. What is your family background?

Add your answer

Q5. Tell me about yourself.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Hexaware Technologies

Anonymous

posted on 10 Mar 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(3 Questions)

Q1. Explain about the infrastructure,Admin and Management.

Add your answer

Q2. Tell something about your institution and day today activity.

Add your answer

Q3. What is the Progress Report on Daily Basis and Updates.

Ans.

Daily progress reports and updates are essential for effective customer support.

Daily progress reports should include a summary of the previous day's activities and any outstanding issues.
Updates should be provided regularly to keep customers informed of any changes or developments.
Reports and updates should be clear, concise, and easy to understand.
Examples of updates include status updates on ongoing issues, new prod...

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Round 3 - Technical

(2 Questions)

Q1. Explain the benefits of the educational institutions

Ans.

Educational institutions provide numerous benefits to individuals and society as a whole.

Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.
They provide opportunities for socialization and networking.
Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.
They promote research and innovation, leading...

Answered by AI

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Q2. Explain the beautiful timein your institution.

Ans.

The most beautiful time in my institution was during the annual cultural fest.

The entire campus was decorated with colorful lights and vibrant decorations.
Students from different departments came together to showcase their talents in various competitions.
There were dance performances, music concerts, and even a fashion show.
The atmosphere was filled with excitement and enthusiasm.
It was a great opportunity for students...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Support Executive interview?

IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for IGT Solutions Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are voice process, International Voice Process, Communication Skills, Customer Service and Travel Process.

What are the top questions asked in IGT Solutions Customer Support Executive interview?

Some of the top questions asked at the IGT Solutions Customer Support Executive interview -

What is Airin...read more
Are rotational shifts comforta...read more
What is b...read more

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IGT Solutions Customer Support Executive Interview Process

based on 10 interviews

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3.7

Good

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IGT Solutions Customer Support Executive Salary

based on 170 salaries

₹1.2 L/yr - ₹5.5 L/yr

13% more than the average Customer Support Executive Salary in India

View more details

Customer Support Executive Jobs at IGT Solutions

Customer Support Executive

Pune

0-2 Yrs

₹ 0.5-2.25 LPA

Urgent opening For Customer Support Executive

Bangalore / Bengaluru

1-2 Yrs

₹ 3.5-3.75 LPA

Urgent opening For Customer Support Executive

Bangalore / Bengaluru

1-2 Yrs

₹ 3.5-3.75 LPA

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