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IGT Solutions Customer Support Executive Interview Questions and Answers
IGT Solutions Customer Support Executive Interview Experiences
6 interviews found
ID Tech
Interview Questionnaire
2 Questions
- Q1. Tell Me About Yourself
- Q2. What is Airindia
- Ans.
Airindia is the flag carrier airline of India.
Airindia is owned by the government of India.
It operates both domestic and international flights.
It has a frequent flyer program called Flying Returns.
Airindia has a fleet of over 100 aircrafts.
It has its hub at Indira Gandhi International Airport in Delhi.
Interview Preparation Tips
(1 Question)
- Q1. What is bpo?
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Are rotational shifts comfortable
- Ans.
Rotational shifts can be comfortable depending on individual preferences and circumstances.
Some people may find rotational shifts comfortable as it allows for flexibility in work schedules.
Others may prefer fixed shifts as it provides a consistent routine.
Comfort with rotational shifts can also depend on the availability of support systems like childcare or transportation.
Individuals who are adaptable and can easily ad...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.
(2 Questions)
- Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
- Q2. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
(1 Question)
- Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
(1 Question)
- Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
Interview Preparation Tips
IGT Solutions interview questions for designations
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, basic details
(1 Question)
- Q1. They will give you scenario and will ask about solution.
Interview Preparation Tips
Selected
I was interviewed before Jun 2023.
Answer all questions
(2 Questions)
- Q1. Tell me about yourself
- Q2. About your hometown
Customer Support Executive Jobs at IGT Solutions
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Customer Support Executive Interview Questions & Answers
Sutherland Global Services
Navin Kumar
posted on 31 Oct 2024
I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. What was the pervious work experience
- Ans.
I have 3 years of experience in customer support roles at various companies.
Worked as a Customer Support Representative at Company X for 2 years
Handled customer inquiries, resolved issues, and provided product information
Managed a team of support agents at Company Y for 1 year
Any topic did you speak about fluently
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Optum Global Solutions
Anonymous
posted on 24 Sep 2024
(1 Question)
- Q1. Introduction, Related field Knowledge
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduce my self my higher education
- Ans. My name is Gourav i am 22 years old i belong to a middle class family and i did my graduation in B.A programme from delhi University in year 2022..
- Q2. How will you solve the customer's problem ,
- Ans.
I will listen to the customer's problem, empathize with them, and provide a solution that meets their needs.
Listen actively to the customer's problem and ask clarifying questions
Empathize with the customer and acknowledge their frustration
Provide a solution that meets the customer's needs and preferences
Follow up with the customer to ensure their problem has been resolved
- Q3. I will listen to the customer very well and solve his problem as soon as possible according to the policy of my company.
He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Hewlett Packard Enterprise
Anonymous
posted on 13 Feb 2024
Selected
I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join HPE
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IGT Solutions Interviews By Designations
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IGT Solutions Customer Support Executive Interview Process
based on 10 interviews
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IGT Solutions Customer Support Executive Reviews and Ratings
based on 29 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
468
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
311
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
263
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
206
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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