IGT Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IGT Solutions Customer Support Executive Reviews
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27 reviews found
Sort by:
Popular
Customer Support Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
nothing
Dislikes
there is toooo much favouritism in the company
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 30 Oct 2024
Likes
Job security and my operation department
Dislikes
NA
Nothing is good apart then which I mentioned above
Lot of things to be marked down only 1 lady Hr in bhopal center she is also not helpful. I escalated my concern many time but in single time not getting satisfactory resolution.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Feb 2024
Likes
IGT is excellent for freshers
Dislikes
NA
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Mar 2023
Likes
Nothing the company is worst they doing wrong promises to the workers
Dislikes
They are worst first on the time of hiring they are saying they provide cabs facility but when you join they don't provide cabs and then they also saying come in night without cabs they also not provide women safety their staff is soo bad their staff using abusing language to the workers they are doing fake promises.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2023
Likes
Nothing
Dislikes
Worst management and low salary package, no growth and management behaviour with employees like they're working in pressure cooker.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Sep 2023
Likes
It's hike my salary in such short time of period
Dislikes
No Promotion oppourtunity
You are reading trusted reviews. Keep reading to find out more about
IGT Solutions.
A good place to nurture your skills with a fair amount of salary.
Dislikes
Cab service can be improvised.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2022
Likes
Supportive staff, stress-free environment
Dislikes
No comments, amazing company
Work Details
Shift timings are good for some people
Work days: Rotational Shift
Customer Support Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2023
Likes
It was good
Dislikes
Not trusting old employee in case of any dispute
Customer Support Executive in
Pune
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2019
Likes
This organisation has a good environment where people likes to work. All the trainer's, Team leaders, each and every person is very good. I learned many things in this company.
Dislikes
There's nothing that I didn't liked there.....
Everything was good.
Work Details
Customer care Executive
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2023
Likes
Having nothing is better than working here
Dislikes
No support of senior politics even whenever as per there convience they change shift
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Oct 2020
Likes
Everyone was supportive
Dislikes
Internal processes
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Falcon
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Senior support
Dislikes
Not really, but Like to ask the responsible people to work on more training and expectations on the role one is playing
People also ask about IGT Solutions's Customer Support Executives
Is IGT Solutions a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 27 employee reviews, it's clear that most customer support executives have a below average experience working at IGT Solutions. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does IGT Solutions pay their Customer Support Executives well?
According to AmbitionBox reviews, IGT Solutions customer support executives rate their salary and benefits at 2.6 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IGT Solutions's customer support executives salaries here and to read reviews specifically about salary and benefits at IGT Solutions for customer support executives, click here.
How is the work culture at IGT Solutions for Customer Support Executives?
Work culture at IGT Solutions for customer support executives is rated 2.8 out of 5 by 27 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IGT Solutions for customer support executives, click here.
How is the job security at IGT Solutions for Customer Support Executives?
Based on 27 reviews on AmbitionBox, IGT Solutions's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IGT Solutions. To read reviews about job security at IGT Solutions for customer support executives, click here.
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IGT Solutions Customer Support Executive Reviews by Locations