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IGT Solutions Customer Service Associate Reviews

Updated 6 Feb, 2025
Overall Rating
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3.4/5
based on 47 reviews

Rating distribution

Category Ratings

3.7

Skill development

3.5

Job security

3.4

Company culture

3.3

Work satisfaction

3.2

Work-life balance

3.0

Salary

2.9

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What employees say about IGT Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

80% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

63% employees reported

Gender based rating

3.9
female

Rated by Women

12 reviews

3.1
male

Rated by Men

29 reviews

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Top Mentions in IGT Solutions Customer Service Associate Reviews

47 reviews found

Sort by: Popular

Top IGT Solutions Customer Service Associate Interview Questions

Q1. 1. Why is customer service important for any company??
Q2. What do you think customer wants from a companies customer support??

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Q3. What according to you are BPO functions.
Q4. Do you believed that customer is always right? Why?
Q5. How will you deal with irate customers?

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People also ask about IGT Solutions's Customer Service Associates

Is IGT Solutions a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 47 employee reviews, it's clear that most customer service associates have an average experience working at IGT Solutions. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.9.
Does IGT Solutions pay their Customer Service Associates well?
According to AmbitionBox reviews, IGT Solutions customer service associates rate their salary and benefits at 3.0 out of 5, based on 47 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IGT Solutions's customer service associates salaries here and to read reviews specifically about salary and benefits at IGT Solutions for customer service associates, click here .
How is the work culture at IGT Solutions for Customer Service Associates?
Work culture at IGT Solutions for customer service associates is rated 3.4 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at IGT Solutions for Customer Service Associates?
Based on 47 reviews on AmbitionBox, IGT Solutions's customer service associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IGT Solutions.

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IGT Solutions Customer Service Associate Salary
based on 170 salaries
₹1.1 L/yr - ₹5.4 L/yr
At par with the average Customer Service Associate Salary in India
View more details
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