IGT Solutions Customer Service AssociateNew Delhi Reviews
Updated 6 Feb, 2025
Overall Rating
2.1/5
based on 6
reviews
Rating distribution
Category Ratings
3.0
Skill development
2.8
Job security
2.6
Promotions
2.0
Salary
1.8
Company culture
1.8
Work satisfaction
1.6
Work-life balance
What employees say about IGT Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
50% employees reported
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Gender based rating
4.0
Rated by Women
1 reviews
1.8
Rated by Men
5 reviews
IGT Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
IGT Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Customer Service Associate in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jun 2024
Likes
Pros
Had made a good friends team and good seniors.
Had learned and developed lots of skills for travel domain
Nice/average campus
Nice cafeteria and cost is also good
There are some good recommenced process like agencia,expedia ,viking ,amex & luftansa.
Skill development - Good
Dislikes
My process united airlines was a totally a disgusting process very less salary package and there were few incentives which also been unethically eated deducted by higher mangements everytime for retention payouts and for incentives. One of the hateful process i will say
Always faced low volumes and shifting strategies by management and for that they will harm the bonus payouts
Another issue they give 2.25 leaves and they will deduct those leaves unnecessarily and marked lwp half day and extra very wrong thing they face low volumes instead crediting leaves they will deduct leaves and marks lwp
In my 1 yr of exp i have given my outmost favourable work efforts good c-sat every month target achievement but always had seen retention bonus unethical deduction incentives deduction unnecessarily in 1 year for sure had seen financial triggers from united airlines
All fake commitments by higher management but never fulfilled those commitments
Next from process the cab transportation the another disgusting thing in igt no timely movement no preferable pick-ups and drops
The roaster made are high level annoying thing the transport team doesnt know how to create roasters I have majorly seen that the cabs either drops so soon or else they make numerous delays...Read More
Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Feb 2025
Likes
None worst work culture worst environment
Dislikes
Worst work culture too many discrimination
Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
New Delhi
Intern
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Jul 2024
Likes
G E
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
GHUHFIH E FD F FDF D
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Top IGT Solutions Customer Service Associate Interview Questions