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IGT Solutions

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3.3

based on 2.7k Reviews

Video summary

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IGT Solutions Customer Service Executive New Delhi Reviews

Updated 20 Dec, 2024

Overall Rating

3.9/5

based on 7 reviews

Rating distribution

3 (42.9%)

2 (28.6%)

1 (14.3%)

0 (0%)

1 (14.3%)

Category Ratings

3.9

Salary

3.8

Skill development

3.7

Company culture

3.7

Work-life balance

3.4

Work satisfaction

3.3

Job security

2.4

Promotions

What employees say about IGT Solutions?

Insights from employee reviews on AmbitionBox

Gender based rating

3.8

Rated by Women

6 reviews

5.0

Rated by Men

1 reviews

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7 reviews found

Sort by: Popular

Customer Service Executive in New Delhi

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

Only my friends

Dislikes

Everything except my friends

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in New Delhi

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Good environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary and less hike

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2024

Likes

Very good company for growth

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transport facility

Job security - Bad
Promotions - Bad

Get interview-ready with top interview questions

View all 6 questions

Customer Service Executive in New Delhi

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2023

Likes

I had a very good time there and also I learnt a lot of things about the experience and the knowledge and everything. I am thankful that I am still here and work with them.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Transport system and the sitting area on floor are worst

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Aug 2023

Likes

Jut don't go there, this company is full of lies and poor management, agents are not happy at all, no job security, specially my process the so called "premium process of igt" Expedia.😶

Skill development - Good

Dislikes

Poor management, no resolutions of any problem related to employees, only employees have to adjust, incentive plan is designed such a way that only 5-10% people ca earn more than there in hand salary. So there is not need to work hard , be average, this is the only thing that this company deserves, transport issue, this company claims that they provide cab facility but they deduct some amount from our salary, no good company does that and even they deduct 100rs per no show. First they are charging for our cab then they are again charging us if we are not boarding the cab, they just want to deduct money from our hard earn salary, pick up is of 2.5hrs earlier according to their policies but they don't stick to that as well they do pick up 3 hrs prior as well. If u miss ur cab because u r working in the company, still they don't provide any cab if there is no seat left in remaining cabs, I have paid 500rs so many times to reach my home and guess what they deduct 100rs from my salary because I miss my cab becoz "I WAS WORKING IN THE COMPANY FOR THIS ORGANISATION"""""...Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Feb 2024

Likes

I had a wonderful experience at IGT solutions and I will miss all the memories which spent there.

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Promotions - Poor

Customer Service Executive in New Delhi

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jan 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Top trending discussions

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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IGT Solutions New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 IGT Solutions reviews submitted by IGT Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IGT Solutions is the right company for you. ...Read more