IGT Solutions Customer Service Executive Gurgaon / Gurugram Reviews

Likes

During my tenure at IGT as a Subject Matter Expert, I had the opportunity to resolve customer concerns effectively while working in a positive and supportive environment. Collaborating with highly experienced professionals significantly contributed to my growth, and their guidance remains unforgettable. I take pride in being recognized as one of the best employees, receiving multiple "Quarter of the Month" awards. However, the most rewarding aspect of my role was achieving high customer satisfaction. Receiving positive feedback from customers motivated me to continuously improve and strive for excellence in my work....Read More

Dislikes

During my time at IGT, I was fully dedicated to my work, consistently giving my best and striving for excellence. I valued the opportunity to learn and grow within the organization, which is why I remained committed to my role. However, I faced an unfortunate incident where I was wrongfully terminated despite having done nothing wrong. Although I was later found innocent, I was not given the opportunity to be heard, which was disappointing. While I appreciate the knowledge and experience I gained at IGT, I was disheartened by how the situation was handled....Read More

Work Details

Work policy: as per company terms

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.

Dislikes

There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines. If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managerswho was asking the money from employees, there was no single TL who was supportive if I need any kind of leaves they just ignored never about to give that, my colleagues was also not good, there was no single system that is working properly it takes 20 minutes for login, that decreases my login hours, and there is no appreciation for that employee who do work hard, I was very disappoint from my process, that's why I gave the instant resignation, and now they are telling me that I have to submit 14000rs if I want a experience letter. they have 0% knowledge in indigo process manager, even they don't speak English properly, that was the worst process I have ever seen in my life. Thank you YASIR ALI...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

No job security here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing good

Dislikes

To much pressure ee cant work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good place for work. Best in woman safety and have good salary package and bonus provided

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working culture

Dislikes

No promotion no break toxic environment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

You get salary on time

Dislikes

Shift timings

Likes

Very supportive

Dislikes

Salary very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.